Customer Ratings & Reviews

Improvement to power longevity and daily use. Has added at least 3 hours to moderate use. Original battery 2 years old, batt life 6-8 hours

I had scheduled appointment time” yet you allowed some else to go before me I waited an extra hour! Very Unprofessional on your part” it ended up going over an hour no real apology ! Why make appointments?

When my battery drained on my 3 year old iPhone it was either buy a 1000 phone or replace battery. I chose a new battery for $50 which worked great. And my phone is good as new.

Best and Quick support from Geek Squad.. I will give the 5 star rating for the attentiveness of the team and the way they received me to have the iphone battery replaced.. Definitely will visit Geek Squad next time, if I need any assistance with my devices. Thank you Geek Squad .. :)

Phone is working much better now! Feel Squad was great!

The store was very busy at the time but they handled everything in a timely and professional manner

Noticed the battery on an iPhone was needing to be charged too often. Decided to look into it, found my battery was failing. Took it to bestbuy and they replaced the battery with an official apple battery, would recommend all battery replacements to go through bestbuy.

Great service tbvh. I changed my battery instead of getting a new phone and I don’t regret it at all.

The new battery is fine, and the installation didn’t take too long.

I had no idea that I could have my battery replaced in my iPhone 7 Apple showed me where I could get my phone repaired. I made an appointment with Best Buy and only had to keep my phone for about 18 hours ! The Geek Squad did a great job and always very professional !

My wife's phone had a terrible battery life and she recently got the battery replaced and is extremely satisfied with the result. She did go into phone withdrawal for the 2-3 hours it took to get it done.

Geek squad repaired my iPhone and had it back the same day! Great service

The staff were very nice and patient. I am satisfied by their service as well.

Thorough job, the whole process just takes a while. Best to drop it off. Cheaper than going directly to Apple too

I am a huge fan of the Geek Squad. They have saved my life. LOL. I was afraid I was going to have to purchase a new phone because no one could find anything wrong with it, but these guys figured it out and fixed it. I love them so much. <3

Brought the phone on for a battery replacement and Ethel guys at geek squad had to had the battery changed out in no time. Had no issues with the battery

Agent worked quick on replacing my battery. I Made sure to back up my iCloud before hand to make it a smoother transaction

Efficient, professional, phone fixed and ready as stated it would be at the time was stated.

The service was excellent and they had the part I needed. By the next day, they already had my phone ready.

Everything was great. Everything worked out great. Everybody treated me really good. Very pleased with the service there.