Customer Ratings & Reviews

Had my battery replaced for my iPhone 7 Plus recently. The guy I worked with was very pleasant and the replacement was on a discount until the end of the year, so I took care of it while it was cheap. It seems to be holding up better than my old battery... not great, but better. I would replace a battery here again.

Good service, would recommend Best Buy for iphone battery replacement.

Great service from the Geek Squad when my old iPhone's battery was at its life's end. It gave new life to my iPhone 6S until I dropped it in the water. But the battery held a charge well up to that time then it held it too well as it kept the phone energized so the water could do all the damage to powered circuits. Oh well.

Quick in and out. Everything handled professionally, excellent work. I don't make recommendations as a practice so I would not recommend them but in my case they did great work.

They did a great job. They uncovered some other issues and fixed those also.

The staff was very helpful by explaining the process and offering to put a screen protector on for me.

Very friendly, timely service, and the important thing is they knew what they were talking about I would definitely go back and get service at this location

My son's phone needed a screen replacement, but his battery was also at 80% capacity, so we replaced the battery at the same time. The price for battery replacement seemed pretty reasonable and Geed Squad did a great job. The battery now shows 100% capacity and lasts a noticeably longer time than it did at 80% capacity.

Great job and great technical knowledge. They were very friendly and explained what they had to do.

The Geek Squad did great! My device was ready in one hour. The staff was incredibly nice and fast.

I had scheduled appointment time” yet you allowed some else to go before me I waited an extra hour! Very Unprofessional on your part” it ended up going over an hour no real apology ! Why make appointments?

Geek squad repaired my iPhone and had it back the same day! Great service

Great service and description of the job tat was done.

Needed a battery for my iPhone. Online scheduling a pain but service was great. Didn’t like leaving my phone cause I had to work but hubby picked it up.

My phone works much better now. I don’t need to worry about running out of power at work or on the road. Thankyou for the great service

The staff were very nice and patient. I am satisfied by their service as well.

The agent change the phone battery in 1 hour time.. and all is well. Everything works perfectly good right now and I feel like I am having a new iPhone

The store was very busy at the time but they handled everything in a timely and professional manner

Great service tbvh. I changed my battery instead of getting a new phone and I don’t regret it at all.

The geek squad team patiently helped me with my phone, got me a loaner phone, and the replacement came in much faster than excepted