Customer Ratings & Reviews

The repair service is amazing. The people who worked there are very awesome. I recommend Best Buy.

The Geek Squad replaced the battery in my Iphone after the recall. Work was done promptly.

My phone went for a battery replacement and it ended up not working after geek squad replaced it. Could not use it longer than 5 minutes. They said it was because when they opened the phone there was a loose cable and that in order to replace just the cable they would have to replace the whole screen that was perfectly fine and wanted to charge me another almost $400 to "fix" it. Ridiculous. My phone had no issues at all before it and I regret giving any money to them seeing that my phone came out unusable when I was just getting a battery replacement

Very professional staff. The repair was done with in an hour. I do recommend checking your phone when you receive it back, phone had a slight bend in the house-ing of the phone. Which I was almost sure it was not there when handed it to them.

The phone agent was very polite, but ordered the wrong batteries for our phones. As I was never contacted about their arrival nor given an appointment for their installation, I went in person & I waited 30 min. to find out they couldn't help. Then told I needed an Apple store appt. to do the job properly. NOT happy. However, money was quickly refunded.

Perfect price for the perfect battery for my sons iPhone and really cheap and they were done fast

Battery now stays charged for more than a couple hours. Just like getting a new phone

Excellent service, got a new battery installed in my IPhone 6s. Very friendly knowledgeable workers

My iphone 6 plus was too slow and with this new battery now is working perfect!!

My phone kept dying but with this replacement I was back up and running.

And Best Buy helped them remedy it. Battery is still going strong today.

I replaced our battery in the cellphone. Very professional and was done in short time!

Excellent service by the Geek Squad. Mason replaced the battery on my iPhone in less than 20 min!

I would highly recommend the battery replacement for your iPhone 6. It’s like having a new phone.

My daughter put the SIM card in the slot without the tray accidentally. I tried using a small safety pin to get the SIM card out but it was still stuck inside the phone. I brought it to Bestbuy Rego Park in Queens the staffs are very nice, especially Brian C was very patient. He used a small pin and paper clip to slide on either side of the card. Finally the SIM card was out of the slot. I really appreciate his help!

Geek squad replaced battery on my iPhone and did a great job! Fast and efficient service!

Replaced quickly and at a reasonable price...and still going strong.

Excellent service with quick installation. My phone is now back to what it was when it was new.

New battery big improvement on my IPhone. Very quick on the repair

The agent inspected my phone scheduled appointment and replaced it all in no time