Customer Ratings & Reviews

Determined to make my phone last. Best $29 I spent. Geek squad was great and fast!!

Both mine and my husband's batteries on our iPhone 6 needed replacement. We had 2 separate appt. schedule but the lady agent didn't have an issue taking us both when we showed up. She patiently explained what needed to be done so we knew what to expect. She was thorough and methodical. We got our phones all fixed, cleaned and ready as promised.

They were able to change out my old iPhone battery. Quick and great service

Great battery replacement for my iPhone. Same price from Apple with less wait time

Best Buy provided excellent service and was able to put in a new battery very quickly!

Battery wasnt charging and got it replced. No issues since.

So glad to have the battery replaced working awesome now

Easy check in, fast and smooth service, great experience overall

Thank you Best Buy for replacing my iPhone 6 battery through the Apple Battery replacement program. It was quick and simple and much easier and convenient than making an appointment and going to the the Apple store.

The geek squad replaced the defective battery very quickly.

The service at Best Buy was amazing. The battery is working great on my iPhone 6S.

The agents were polite and did a great job with the battery replacement

Geek squad quickly replaced my iPhone battery and was decently priced

The iPhone battery definitely stays charged longer. Glad I replaced.

Best Buy in Mountain View did a great job on replacing my phone's battery!

Great service. The Geek Squad agent was super helpful with the battery replacement.

Low price to change the battery. My phone can now work for two more years.

$29 for a iPhone battery is a incredible deal! Reccomend!

I went to best buy to have battery replacement. Next after the battery replacement I was having issues with my phone speaker & I came back to best buy only for them to say to take it to apple after battery replacement caused speaker issue. I learned my lesson to take my Apple products that I have to take it only to apple and not best buy. I came to best buy to ask for my money return. Not to mention when I arrived to best buy in advance I also reserved a time which took someone a while to come see me. In my opinion I think best buy should train there employees throughly so this situation does not happen to someone else.

Our iPhone 11 battery was not charging appropriately so we spent about $180 but it didn't help much. A few weeks later we replaced it with a new watch