Customers frequently mention the improved battery performance after the iPhone battery replacement service. Many customers also appreciate the quick service provided. However, some customers have reported concerns regarding the phone's durability after the replacement. A few customers have also mentioned the phone's tendency to overheat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 834 reviews
Pros mentioned:
Battery performance
Rated 4 out of 5 stars
Had to have it
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone battery wouldn’t last 2 hrs. New one is working great
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor customer service! There was only ONE associate at the service area to help multiple people. I had made an appointment, but waited nearly 1/2 hour to even be acknowledged and, even after that the associate was trying to guide another employee (obviously a new trainee) while helping me! Ridiculous! Then when I came back to pick up my phone, I was told that they had stripped one of the small screws on the phone and were not able to open the phone. I was told I needed to take the phone to a repair facility, have the stripped screw removed, and come back!!!! (I should add that we were experiencing a severe thunderstorm at this time)! However, I DID as instructed, returned with the phone and was told that I could pick up the phone the following day at about 5:30 pm! And I’m now being asked for a review???? Well you have it!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone went for a battery replacement and it ended up not working after geek squad replaced it. Could not use it longer than 5 minutes. They said it was because when they opened the phone there was a loose cable and that in order to replace just the cable they would have to replace the whole screen that was perfectly fine and wanted to charge me another almost $400 to "fix" it. Ridiculous. My phone had no issues at all before it and I regret giving any money to them seeing that my phone came out unusable when I was just getting a battery replacement
This reviewer received promo considerations or sweepstakes entry for writing a review.
New battery lasted much better than the old one. It is a shame that they slow down with time forcing you to either replace the battery or purchase a new phone.