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  • Front. Geek Squad® - iPhone Xr, 8+ Screen/Addl Dmg.

iPhone Xr, 8+ Screen/Addl Dmg

SKU:
6118301
Highly rated by customers for:
See Details

Customer reviews

Rating 4.3 out of 5 stars with 730 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 730 reviews

  • Very bad experience with Apple and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a Monday apt for a defective vib motor in my iPhone. Came in and phone Apple tech would not be in till later that afternoon and that I would have to leave my phone or reschedule. Who can go with out their phone. So I rescheduled for a afternoon apt the very next day only to find out the prior day that I had my original apt was the last day of my warranty. I was offer no help on this and was charged for the motor which they had to order. I waited two weeks for them to call and had to call on myself to see if it was in to find out it’s been there for a week. I quickly set up my apt to install and the tech who set up made the apt to get it handle but when I showed they said once again I would have to leave my phone because the Apple tech would not be on to later. Totally frustrated I got my money back and will never use geek squad for any Apple service again.

    This review is from iPhone Vibe Motor Replacement All

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share your thoughts with us. Phones have become our constant companion and it's essential that they function properly all the time. Repair situations are by their very nature aggravating and any additional complication adds new layers of frustration. Certainly what you've described is far from ideal and we apologize for our having disappointed you. Even so, it remains our hope you will give Best Buy and Geek Squad a new opportunity one day soon to renew your faith in us.

  • good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced the battery under the apple battery replacement warranty

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assessed the problem and fixed my problem. Problem solved.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Very helpful!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff are very knowledgeable and helpful and user friendly.

    This review is from iPhone 6 6s Screen/Addl Damage

    I would recommend this to a friend

  • Fast service!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and polite as always! Glad I did it because it saved me money!

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and professionalism I would definitely recommend my friends

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Contacted Apple for repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful and found out I no longer had Apple care. Nice enough to handle the repair process for me. Only downfall was the inability to give me a better time frame for return of my phone

    This review is from iPhone Xs Screen/Addl Damage

    I would recommend this to a friend

  • Screen fixed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my screen quickly, friendly staff, and my phone looks great again!

    This review is from iPhone XsMax 7 6(S)+ Scn/AdDmg

    I would recommend this to a friend

  • Geek squad on point

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad gave me quick excellent service and everyone was very friendly

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • best service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really recommend this service if any of you who needs anything fixed!!

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Had great service when needing a battery replaced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen helping me was friendly and very informative!

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and satisfying. Phone is not working perfectly.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get in , asked for the item , got the item . In and out under 10 minutes. Great service

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • total tech rocks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having total tech support. Well worth it if you are not a tech person

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Geek squad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad. Some are very knowledgeable when it comes to products

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provides excellent services and very professional

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced my battery exactly as promised.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and prompt service. Phone was Diagnosed first to check if any other issues.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Geek squad was great when needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great at finding the issue with my water damaged iPhone.

    This review is from iPhone Xs Screen/Addl Damage

    I would recommend this to a friend

  • Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely use them again. Very professional and friendly customer service

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend
Page 30, Showing 581-600 of 730 reviews
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