Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - iPhone Xr, 8+ Screen/Addl Dmg.

iPhone Xr, 8+ Screen/Addl Dmg

SKU:
6118301
Highly rated by customers for:
See Details

Customer reviews

Rating 4.3 out of 5 stars with 803 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the battery performance as a strong positive point. Additionally, customers appreciate the repair speed. However, some customers have expressed concerns regarding the product's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 803 reviews

  • Way to go Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! Turned in my phone for repair and was fixed within a couple of hours!

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restore my broken screen perfectly: despite being pricy it’s a great service outside of apple!!!

    This review is from iPhone XsMax 7 6(S)+ Scn/AdDmg

    I would recommend this to a friend

  • New battery installation successful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad put in a new battery and it works great!

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Not bad for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale it’s a good product I would absolutely recommend to anyone

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • iPhone Repair II

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good team, good customer service, iPhone hood like new.

    This review is from iPhone XS, XS MAX, XR Battery Replacement

    I would recommend this to a friend

  • Battery is still working until now!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent buy. Did not use the phone for a week and the battery did not drain at all.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Geek Squad replaced battery in iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job replacing the battery in my phone.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • New battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's battery was dying fast and Apple still had the replacement for cheap and it was done within a few hours.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • iPhone battery replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved this and had no problems with it so far

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Good job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced battery no problems, took care of my needs!

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Job well done

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable; however, speed can be improve

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your review! We're always open to feedback. It was a pleasure to help you out and we look forward to seeing you again!

  • Thank god for these.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV’s break just after the one year mark. If I didn’t have this I’d have to throw it away and do it again.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Cracked screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick fix and as always very friendly employees!!!

    This review is from iPhone XS, XS MAX, XR Battery Replacement

    I would recommend this to a friend

  • Great help

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped install new battery in a cell phone. Battery was almost dead.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Nice to have for an investment

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a warranty that I usually purchase with my major appliances. Small price to pay for piece of mind.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Good and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job and quickly finished my repair.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Replaced my iPhone battery quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced my iPhone battery quickly and for the reduced fee Apple was charging.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Battery replacement

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my iPhone in for apple replacement of my iPhone 7 battery. It was done quickly and efficiently.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Quick and convenient

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and friendly! Cared about my time. Made an appointment and got right in with no wait

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend

  • Affordable, timely, convenient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even a while later, everything continues to have returned to function. I love it.

    This review is from IPHONE BATTERY REPLACEMENT

    I would recommend this to a friend
Page 31, Showing 601-620 of 803 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.