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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 803 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the battery performance as a strong positive point. Additionally, customers appreciate the repair speed. However, some customers have expressed concerns regarding the product's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 803 reviews
  • Rated 5 out of 5 stars

    Geek squad on point

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad gave me quick excellent service and everyone was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really recommend this service if any of you who needs anything fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get in , asked for the item , got the item . In and out under 10 minutes. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had great service when needing a battery replaced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen helping me was friendly and very informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech rocks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having total tech support. Well worth it if you are not a tech person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and satisfying. Phone is not working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad. Some are very knowledgeable when it comes to products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provides excellent services and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and prompt service. Phone was Diagnosed first to check if any other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced my battery exactly as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great when needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great at finding the issue with my water damaged iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely use them again. Very professional and friendly customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service experience. The battery replacement was ready in 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services!!! I would recommend this to me friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    snack food

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never stop to buy snacks at wawa but to have them at front counter was cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fast job with having the original battery for my iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaces my iPhone battery.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaces my iPhone battery to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geek squad replaced iPhone battery for less price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, authorized Apple repair! iPhone was good as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Delivery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality staff did superb delivery. On time and lots of contact.

    I would recommend this to a friend