Customer Ratings & Reviews

Made a same day appt online and was taken care of right away.

Agents installed new phone battery, explained the process ad time to fix.

Called and got appointment the next day to get my phone battery replaced. Glad I didn’t have to wait longer!

The gentleman who helped my daughter was beneficial, polite, and knew what he was talking about.

Made an appointment, showed up and dropped off the phone to have the battery replaced under warranty. Within an hour and a half I had my phone back with a new battery that does not die like the previous one. very happy with the service.

I’ll try not make this too lengthy. So, in attempting to fix my original issue other issues arose. I had to go to another location that was about an hour away to have the matter rectified, which I didn’t really mind. The agent set the appointment on my behalf and when I got there I experienced the same great customer service as I did at the original location. However, after fixing my original issue and attempting to rectify the resulting issue, diagnostic tests determined that it would be best for me to get a new phone all together. Geek Squad quickly provided me with the best possible solution and took care of all the details for me. They ordered me a brand new phone from Apple which arrived in a matter of days! I can’t remember all the names but Brandon’s has stuck with me. Brandon, I truly appreciate you and your team’s efforts!:))

They explained exactly what the issue was with my phone and were able to repair it quickly in just a day. You couldn’t even tell that they opened the phone up or anything, it was like it was new. Absolutely would come here again to get a battery replacement or for any phone repair.

All the 3 people who helped me with this service did an excellent job, were courteous and patient.

When my battery drained on my 3 year old iPhone it was either buy a 1000 phone or replace battery. I chose a new battery for $50 which worked great. And my phone is good as new.

Best and Quick support from Geek Squad.. I will give the 5 star rating for the attentiveness of the team and the way they received me to have the iphone battery replaced.. Definitely will visit Geek Squad next time, if I need any assistance with my devices. Thank you Geek Squad .. :)

Geek Squad did a great job installing a new battery in my iPhone 12 mini

Noticed the battery on an iPhone was needing to be charged too often. Decided to look into it, found my battery was failing. Took it to bestbuy and they replaced the battery with an official apple battery, would recommend all battery replacements to go through bestbuy.

Improvement to power longevity and daily use. Has added at least 3 hours to moderate use. Original battery 2 years old, batt life 6-8 hours

I had no idea that I could have my battery replaced in my iPhone 7 Apple showed me where I could get my phone repaired. I made an appointment with Best Buy and only had to keep my phone for about 18 hours ! The Geek Squad did a great job and always very professional !

Fast, knowledgable people, and no perceived scaraches or damage.

The new battery is fine, and the installation didn’t take too long.

I am a huge fan of the Geek Squad. They have saved my life. LOL. I was afraid I was going to have to purchase a new phone because no one could find anything wrong with it, but these guys figured it out and fixed it. I love them so much. <3

good advice fast service, i'm ok...................

The agents assessed my phone condition and clearly explained what happened. They gave me the appropriate timeline of how long it would take and it was ready earlier than I anticipated. It was a low-cost repair and it saved me a lot of money looking for another phone. I would go back to Geek Squad again for any future repairs. They are competent, friendly and very helpful.

Brought the phone on for a battery replacement and Ethel guys at geek squad had to had the battery changed out in no time. Had no issues with the battery