Customer Ratings & Reviews

The technicians were friendly, professional, and efficient.

My purchase of a new battery for my Iphone saved my phone! I didn't have to buy a new phone so I saved a lot of money. The Geek Squad were very helpful and made this an easy purchase saving me money as well as a lengthy drive to an Apple store!

My wife's phone had a terrible battery life and she recently got the battery replaced and is extremely satisfied with the result. She did go into phone withdrawal for the 2-3 hours it took to get it done.

Agent worked quick on replacing my battery. I Made sure to back up my iCloud before hand to make it a smoother transaction

The service was really quick and very professional.

the battery was under warranty and they did a good job replacing it as i waited.

Great friendly agents were helpful and informative

The agents diagnosed my issue and replaced my battery quickly.

Only bad thing I would question is after standing in line and then another 15-20 minutes filling out paperwork, the person said let me see if we have the battery for your phone. Knowing that is why I was there, you would have thought that should have been the first thing to check so as to speed up the process for others if there wasn’t one.

I was able to receive the battery replacement under apple warranty for a discounted price. Best Buy's system to schedule at the time was a little difficult. Had to make 2 trips, but they did a good job with the replacement.

iPhone 6s battery was died after three years and needed replacement. The new one works the way it should. Geeksquad did a great job after a couple of appointment glitches but all is good now

The geek tech broke the screen of my iPhone but they said it broke! Even though they didn’t charge for the screen replacement, but they’re not honest!

I went to my local BestBuy to change the iPhone battery. It turned out that the new battery burned the old phone, as the geek technician told. So they replaced my phone with a new one. It feels much faster than the old one, and the new battery works great.

Took my phone in for a battery replacement. Battery is working fine now, good job.

Great service, had to wait a day since the Apple specialist was out, but they tried their best to resolve my battery issue by even trying to offer a replacement refurbished unit. Repair was flawless.

Had the battery replaced in my iPhone 6S during the Apple Battery Replacement Program which subsidizes the cost. So far so good...no issues with this new battery.

The Geek squad were great. I didn’t have to wait long in line. I told them what I needed and they happily went to work. The service was quick and he was able to answer the few questions I had. Excellent service.

The agents replaced our iPhone battery with a new one and our iPhone works Great now. No more battery concerns!

It works really great as the software in this iPhone se was making me hate my iPhone I immediately jumped on to get a new battery so far the phone has been great just sucks YouTube drains the battery like crazy they need to make this app less power hungry!

Got my iphone screen and battery replaced. It had to be sent to a different store to be fixed and was back the same day!