Customer Ratings & Reviews

Very poor customer service! There was only ONE associate at the service area to help multiple people. I had made an appointment, but waited nearly 1/2 hour to even be acknowledged and, even after that the associate was trying to guide another employee (obviously a new trainee) while helping me! Ridiculous! Then when I came back to pick up my phone, I was told that they had stripped one of the small screws on the phone and were not able to open the phone. I was told I needed to take the phone to a repair facility, have the stripped screw removed, and come back!!!! (I should add that we were experiencing a severe thunderstorm at this time)! However, I DID as instructed, returned with the phone and was told that I could pick up the phone the following day at about 5:30 pm! And I’m now being asked for a review???? Well you have it!!!

Seemed to have helped my battery life alittle more. I have iphone 6s+

I was scared to get a replacement battery but it works just as well as the original.

Great battery and installed by the pro’s at Best Buy.

We were right in on our scheduled time and the rep replaced the battery with in the allotted time, will def use the services again.

great battery replacement. my original battery died like crazy. this one lasted better than any phone battery i have ever had

I got this done by appointment. Better battery. Phone lasts longer

Quick, effificent, little down time away from my phone.

My phone works better now and doesn’t die quickly like it used to

Phone battery wouldn’t last 2 hrs. New one is working great

I got my iphone battery replacement done at best buy . They did their job right in time manner. since they installed new battery its work fine.

The technician replace our batteries in a couple hours and perfect work. If it was done by Apple store would have to wait for weeks.

The agents replaced my iphone 6S battery with ease. It extended the life of the phone and stayed charged.

A bit pricey but worth it. I received a follow up call after they fixed it. It only took a day. That was nice.

I never knew you could just purchase a iPhone battery and your phone will work just like when you first purchased it. "Do it!" -Shia Labeouf

My phone now works fine and I am very satisfied with this battery.

This battery is High quality! Definitely a life saver for preserving my phone’s battery

GENUINE APPLE PRODUCT IS EXCELLENT. THE PRICE WAS LESS THAN EXPECTED.

New battery lasted much better than the old one. It is a shame that they slow down with time forcing you to either replace the battery or purchase a new phone.

The Geek Squad did such a good job replacing my battery. I made an appointment and they were right on time!