Customer Ratings & Reviews

GENUINE APPLE PRODUCT IS EXCELLENT. THE PRICE WAS LESS THAN EXPECTED.

This battery is High quality! Definitely a life saver for preserving my phone’s battery

My phone now works fine and I am very satisfied with this battery.

I never knew you could just purchase a iPhone battery and your phone will work just like when you first purchased it. "Do it!" -Shia Labeouf

New battery lasted much better than the old one. It is a shame that they slow down with time forcing you to either replace the battery or purchase a new phone.

The Geek Squad did such a good job replacing my battery. I made an appointment and they were right on time!

Very Quick and affordable service. Friendly staffs

I was having to charge my iPhone twice a day but after the Geek Squad replaced my battery I love my phone again

Easy to have my iPhone 6 fixed and only took about an hour.

Fast service very knowledgeable. Geek squad repaired wife’s phone quick

I needed a new battery replacement for my older iPhone 6. Upon inspection, they weren't able to replace the battery due to Apple's physical battery security mechanism breaking, so GeekSquad had to send out for a replacement phone (for just the price of the battery replacement!). It arrived within a couple days, faster than the expected 3-4 days. Worked as intended. It even comes with a renewed 12 month AppleCare+ warranty to boot! Very satisfied with how everything turned out.

Needed a battery replaced for my mom's phone - the service was quick, efficient and now her battery is lasting all day long again!

My iphone 6 was freezing and was totally sluggish and after replacing the battery it was like I had a new phone. Thank you Geek Squad!!!

The replacement process was simple and easy to complete. I dropped my phone off and within an hour it was finished. thanks Best Buy!

I dropped my phone off and was told it would be ready by 4. I returned at 4 only to find the representative busy with a customer. After about 10 minutes waiting I approached her about my pickup and she responded with a rather curt answer that I should wait until she was done. I could hear people talking in the shop but nobody came out. I then approached the manager on duty and she went into the shop and came out with a tech who informed me that they could not complete the repair because they were not able to remove the security screws. As far as I’m concerned this experience is a complete failure of customer service. The only saving grace is that the manager was very courteous and apologetic. I guess I’ll have to take it to the Apple Store since your techs are not up to the simple task of removing screws.

Geek Squad was very helpful and had two batteries available! fast and friendly service now I don't have to charge my phone every 3 hours.

I had an iPhone battery replaced by Geek Squad. They did great service. I made an appointment and was completed in under an hour

Registered online for a battery replacement and screen replacement. When we got there at our appointed time, we still had to wait in line like the time didn't matter. And they didn't even know why we were there, so the tech had to check to see if they had the right battery and screen for an iPhone 6S Plus, all of which had been specified in the scheduling. Fortunately, they had both in stock. It was 45 minutes before close (6pm early close due to Coronavirus), so he didn't think he could get it done before they closed. So, we left, planning to come back the next day when they opened. At 3 minutes till 6p, we got a text message that phone was ready to pick up. We came at opening the next day and picked up the phone. There were no problems with the replacements, and no data had been lost. All in all the service we received was good, but the scheduling process definitely needs a lot of work.

The agents changed my iPhone battery because wouldn’t last and it was paid by Apple . They did a good job

The phone was returned not cleaned and I did not sense there was a general overview of the phone itself. The battery was replaced and that’s it. The phone didn’t operate correctly after and the screen was very non responsive after. I ended up trading it in at the Apple Store the next day so $100 for the battery down the drain.