Customer Ratings & Reviews

Phone holds power longer and computer appears more responsive

Quick service and they got the job done with no problems.

Excellent service, and terrific replacement for my iPhone 7 Plus battery.

Our iPhone 11 battery was not charging appropriately so we spent about $180 but it didn't help much. A few weeks later we replaced it with a new watch

The battery replacement was quick and reasonably priced.

I went to best buy to have battery replacement. Next after the battery replacement I was having issues with my phone speaker & I came back to best buy only for them to say to take it to apple after battery replacement caused speaker issue. I learned my lesson to take my Apple products that I have to take it only to apple and not best buy. I came to best buy to ask for my money return. Not to mention when I arrived to best buy in advance I also reserved a time which took someone a while to come see me. In my opinion I think best buy should train there employees throughly so this situation does not happen to someone else.

They did a fast and perfect job changing my battery.

great deal replacing battery by end of the year for $29. Fast service

Great and quick service For iPhone battery replacement By best buy

iPhone battery kept dying, Geek Squad took care of it. Awesome Job!

thanks to the replacement battery the life of my phone last longer now.

Good service. Do it very quickly, didn't wait long time.

Had my battery changed since the life was subpar, did it very easily.

Great job improvement on speed and battery life time and commitment done

Way faster and simpler than trying to make an appointment at the Genius Bar! Same price as Apple, but without the crowds. Only note of caution - you *must* make an online appointment beforehand, they won't serve walk-ins for this. (Appointments are easy and plenty available same-day, so it's not a hardship, but definitely a necessity.)

For $29, this is a no brainer. Almost like getting a new phone.

very knowledgeable people, friendly staff, great to deal with them.

I made my appointment by website, and there was some confusion at the store about how the battery swap would be done. The staff was exceptionally helpful, and found a way to meet my needs quickly and in a very pleasant way. Very satisfied with the experience.

Took under an hour with appointment. Phone battery works great

long lasting battery that doesnt over charge it stays strong