Customer Ratings & Reviews

Necessary when you have an older phone that you aren't ready to depart from.

They never called me to tell me that the phone battery was ready to be picked up. I waited 3 hours in the store

The geek squad person helped in a difficult situation and made the process and outcome pleasurable.

Quick fix and as always very friendly employees!!!

The Geek Squad replaced my battery and also repaired my screen all within a couple of hours.

They changed the battery on my old device and now it works perfect. Same day service

They make the best cards, all I ever use. I have been using all types of their products, never a failure.

Excellent service. Much better than dealing with the pathetic Apple store. Highly recommend tge Geek Squad.

I had my phone dye. Had to replace the who phone for 380. It was brand new just without accessories

Excellent service rendered by the service team. Very precise with wait time

they are very good and very professional, and they tell u what is good and what is not good

was able to swap the battery in my iphone which was getting depleted way to quickly

I had the best experience in everything with best buy. Overall world class customer service experience

The replacement is painless and quite. I can’t tell the phone has been opened at all.

Fix my broken screen. Scheduling was easy and it looked good as new.

Worked for a about a week and the battery went back to being horrible. Would not even last an hour. Was extremely frustrating seeing that it was just replaced but oh well. Ended up buying a new phone instead.

Yes he geek squad was super helpful! They were friendly and prompt with their fix.

Came in early for my appointment and was quickly helped. Phone was done on time and works great.

Agent was knowledgeable and respectful. My work was done promptly.

In store service was very efficient, Thanks for restoring my I-phone.