Customer Ratings & Reviews

Appointment was prompt. Service was quickly performed.

Agents hooked me up with a new display and new battery. Phone works as good as new! Hasn’t sounded this good since a few months after I purchased this phone. Along with recommendations on s new phone in the future, with my requests, I will be purchasing the phone from Best Buy. If you have issues with your phone, laptop, computer, iPad and the such go with Geek Squad, they are the Best!

Geek squad replaced the battery in my iPhone. They were super kind and very professional. I will be revisiting for an explanation as to why the battery replacement did not fix my issue of a quick dying batter.

Replaced phone battery perfectly in about 30 minutes!

Good service, would recommend Best Buy for iphone battery replacement.

Prompt and seamless response when dropped off phone for battery replacement. Unfortunately, phone continues to have issues. Therefore, returning to understand why.

Probably even more important than phone features is the battery life. When you are recharging your phone after only a few hrs of use, this gets old fast. Geek squad in an authorized Apple Service Provider. With a new battery in a fraction of the time it would take at an Apple Store, my iPhone 8 is working normally again.

It’s like I have a brand new iPhone. No issues or complications with the battery change. No loss of data.

The agent that repaired my battery was super nice and helpful. Seriously, appreciate the professionalism and speedy job. Thanks again.

Great job works like it should. Fast work. Job well done. Geek

I was on a tight deadline but GeekSquad was able to replace my batteries ASAP. It just took them a day.

Phone battery got repaired, only took a couple hours, absolutely zero problems afterwards.

They did a great job. They uncovered some other issues and fixed those also.

Was having problems with my phone where the whole unit would get super hot and a faint purple line would appear on the screen. Turns out the battery was expanding and pressing up against the back of the LCD screen in the unit. Best Buy took out the old battery, put a new one in, and I haven't had any problems since.

I had scheduled appointment time” yet you allowed some else to go before me I waited an extra hour! Very Unprofessional on your part” it ended up going over an hour no real apology ! Why make appointments?

IPhone battery replaced with excellent customer service. The Geek Squad is always professional, courteous and competent. It took less time that they predicted. I’ll go there for phone repairs again.

Had agood experiance but wait at store was little longer than expected

The staff was very helpful by explaining the process and offering to put a screen protector on for me.

Battery replacement was quicker than expected and did improve my phone’s performance. Unfortunately during the process, I had to get another screen protector due to my old one being damaged during the replacement.

Great job and great technical knowledge. They were very friendly and explained what they had to do.