Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the battery performance as a strong positive point. Additionally, customers appreciate the repair speed. However, some customers have expressed concerns regarding the product's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 816 reviews
  • Pros mentioned:
    Repair speed

    Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were right in on our scheduled time and the rep replaced the battery with in the allotted time, will def use the services again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery replacement. my original battery died like crazy. this one lasted better than any phone battery i have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    iPhone Battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, effificent, little down time away from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    New phone battery fixed my quickly dying phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone works better now and doesn’t die quickly like it used to

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Battery works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my iphone battery replacement done at best buy . They did their job right in time manner. since they installed new battery its work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Replace iPhone battery

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician replace our batteries in a couple hours and perfect work. If it was done by Apple store would have to wait for weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    iphone Battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my iphone 6S battery with ease. It extended the life of the phone and stayed charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 4 out of 5 stars

    Much needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this done by appointment. Better battery. Phone lasts longer

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 4 out of 5 stars

    Had to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone battery wouldn’t last 2 hrs. New one is working great

    I would recommend this to a friend
  • Pros mentioned:
    Repair speed

    Rated 5 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but worth it. I received a follow up call after they fixed it. It only took a day. That was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    IPHONE BATTERY REPLACEMENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GENUINE APPLE PRODUCT IS EXCELLENT. THE PRICE WAS LESS THAN EXPECTED.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Life saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery is High quality! Definitely a life saver for preserving my phone’s battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my iPhone battery back in March.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair service is amazing. The people who worked there are very awesome. I recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone now works fine and I am very satisfied with this battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Get a new battery, and it's brand new!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew you could just purchase a iPhone battery and your phone will work just like when you first purchased it. "Do it!" -Shia Labeouf

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    such an easy transaction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did such a good job replacing my battery. I made an appointment and they were right on time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Geek squad replaced my iPhone battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having to charge my iPhone twice a day but after the Geek Squad replaced my battery I love my phone again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain-free easy iPhone service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new battery replacement for my older iPhone 6. Upon inspection, they weren't able to replace the battery due to Apple's physical battery security mechanism breaking, so GeekSquad had to send out for a replacement phone (for just the price of the battery replacement!). It arrived within a couple days, faster than the expected 3-4 days. Worked as intended. It even comes with a renewed 12 month AppleCare+ warranty to boot! Very satisfied with how everything turned out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 3 out of 5 stars

    Last longer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New battery lasted much better than the old one. It is a shame that they slow down with time forcing you to either replace the battery or purchase a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a battery replaced for my mom's phone - the service was quick, efficient and now her battery is lasting all day long again!

    I would recommend this to a friend