Customer Ratings & Reviews

My iphone 6 was freezing and was totally sluggish and after replacing the battery it was like I had a new phone. Thank you Geek Squad!!!

The replacement process was simple and easy to complete. I dropped my phone off and within an hour it was finished. thanks Best Buy!

Very Quick and affordable service. Friendly staffs

Geek Squad was very helpful and had two batteries available! fast and friendly service now I don't have to charge my phone every 3 hours.

Easy to have my iPhone 6 fixed and only took about an hour.

I had an iPhone battery replaced by Geek Squad. They did great service. I made an appointment and was completed in under an hour

The agents changed my iPhone battery because wouldn’t last and it was paid by Apple . They did a good job

Fast service very knowledgeable. Geek squad repaired wife’s phone quick

Registered online for a battery replacement and screen replacement. When we got there at our appointed time, we still had to wait in line like the time didn't matter. And they didn't even know why we were there, so the tech had to check to see if they had the right battery and screen for an iPhone 6S Plus, all of which had been specified in the scheduling. Fortunately, they had both in stock. It was 45 minutes before close (6pm early close due to Coronavirus), so he didn't think he could get it done before they closed. So, we left, planning to come back the next day when they opened. At 3 minutes till 6p, we got a text message that phone was ready to pick up. We came at opening the next day and picked up the phone. There were no problems with the replacements, and no data had been lost. All in all the service we received was good, but the scheduling process definitely needs a lot of work.

Geek squad is the best. Battery changed in less than 90 min.

Works like wonders! Best decision... the agent was great! Got a new battery replacement for $30 and my phone works great!

Battery replacement successful in a short period of time.

Apple set up the replacement with Best Buy and went perfect. Now my iPhone battery last a lot longer. Best Buy did a good job.

iPhone users received free batteries for their phones. Geek squad made it quick and painless.

Setup an appointment and then came in for the appointment and only took about an hour. Not too bad.

Hooked me up with a new screen and battery and now my iPhone 6s is working good as new! Thanks Geeks!!

iPhone 6 battery went out and the geek squad was able to repair it causing it to work like new. No problems whatsoever.

Great service by Geek Squad! Had new battery in my phone in no time. Like new but with everything in tact!!

Went to the Geek squad with a reservation made via Apple and the work was done as promised within the time allowed.

I didn’t have a problem after I had the battery replaced. Didn’t have to wait that long for the service.