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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 836 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent battery performance, with many praising its effectiveness. They also appreciate the efficient service speed and the simple replacement process. However, some customers have expressed concerns regarding the product's durability, with some experiencing issues that rendered the device unusable. Additionally, there are reports of the unit experiencing significant heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 836 reviews
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Battery works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my iphone battery replacement done at best buy . They did their job right in time manner. since they installed new battery its work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Replace iPhone battery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician replace our batteries in a couple hours and perfect work. If it was done by Apple store would have to wait for weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    New phone battery fixed my quickly dying phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone works better now and doesn’t die quickly like it used to

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    iPhone Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, effificent, little down time away from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and installed by the pro’s at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad change iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad associate did very good job on their job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    iphone Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my iphone 6S battery with ease. It extended the life of the phone and stayed charged.

    I would recommend this to a friend
  • Pros mentioned:
    Service speed

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but worth it. I received a follow up call after they fixed it. It only took a day. That was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 3 out of 5 stars

    Last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New battery lasted much better than the old one. It is a shame that they slow down with time forcing you to either replace the battery or purchase a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Service speed

    Rated 4 out of 5 stars

    iphone battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to have my iPhone 6 fixed and only took about an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Service speed

    Rated 4 out of 5 stars

    Good service knowledgeable people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service very knowledgeable. Geek squad repaired wife’s phone quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my battry and my iphone 12pro Max screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Get a new battery, and it's brand new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew you could just purchase a iPhone battery and your phone will work just like when you first purchased it. "Do it!" -Shia Labeouf

    I would recommend this to a friend
  • Pros mentioned:
    Service speed

    Rated 4 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quick and affordable service. Friendly staffs

    I would recommend this to a friend
  • Pros mentioned:
    Service speed

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone in the morning and was able to get them after a few hours. Fast and reliable service. Staff was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brannon was awesome! Very helpful with fabulous hair!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone now works fine and I am very satisfied with this battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Geek squad replaced my iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having to charge my iPhone twice a day but after the Geek Squad replaced my battery I love my phone again

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    such an easy transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did such a good job replacing my battery. I made an appointment and they were right on time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 6 was freezing and was totally sluggish and after replacing the battery it was like I had a new phone. Thank you Geek Squad!!!

    I would recommend this to a friend