Customer Ratings & Reviews

I had my iPhone battery switched out by Geek Squad. I went in the store and went over to the Geek Squad counter and they immediately diagnosed it. That was free and took about twenty minutes. They showed me that my battery was not working properly which was causing issues with my phone. After that I set up a time to come back and have my battery replaced. I dropped off my phone for that appointment and they called me back about 2 hours later. My phone looked exactly the same. There were no marks from taking it apart and it has been working properly again ever since. All the issues I was experiencing related to the battery have stopped. The phone overall is working like new again. It was very inexpensive and hassle free to use this service. I would recommend Geek Squad to anyone else who is having an issue with their iPhone battery.

Great job works like it should. Fast work. Job well done. Geek

IPhone battery replaced with excellent customer service. The Geek Squad is always professional, courteous and competent. It took less time that they predicted. I’ll go there for phone repairs again.

The agents were great! They did a wonderful job of replacing my iPhone 13 mini battery.

Great service and description of the job tat was done.

Agents hooked me up with a new display and new battery. Phone works as good as new! Hasn’t sounded this good since a few months after I purchased this phone. Along with recommendations on s new phone in the future, with my requests, I will be purchasing the phone from Best Buy. If you have issues with your phone, laptop, computer, iPad and the such go with Geek Squad, they are the Best!

Battery replacement was quicker than expected and did improve my phone’s performance. Unfortunately during the process, I had to get another screen protector due to my old one being damaged during the replacement.

Very friendly, timely service, and the important thing is they knew what they were talking about I would definitely go back and get service at this location

Quick in and out. Everything handled professionally, excellent work. I don't make recommendations as a practice so I would not recommend them but in my case they did great work.

The store was very busy at the time but they handled everything in a timely and professional manner

Original battery. A quick and professional replacement took only one day.

Had I-phone 12pro battery replaced and phone has longer battery life now

Great service tbvh. I changed my battery instead of getting a new phone and I don’t regret it at all.

Replaced my battery and the phone doesn’t have to be charged as much.

Probably even more important than phone features is the battery life. When you are recharging your phone after only a few hrs of use, this gets old fast. Geek squad in an authorized Apple Service Provider. With a new battery in a fraction of the time it would take at an Apple Store, my iPhone 8 is working normally again.

My phone works much better now. I don’t need to worry about running out of power at work or on the road. Thankyou for the great service

Lengthy wait and processing of claim for iPhone under AppleCare

Was having problems with my phone where the whole unit would get super hot and a faint purple line would appear on the screen. Turns out the battery was expanding and pressing up against the back of the LCD screen in the unit. Best Buy took out the old battery, put a new one in, and I haven't had any problems since.

They did a good and fast service with my iphone, thank you

Efficient, professional, phone fixed and ready as stated it would be at the time was stated.