Customer Ratings & Reviews
- Model:
- JUP2290C
- SKU:
- 6500397
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 100W Super Charger's performance, compatibility with Chromebooks, and affordable price. Positive feedback also highlights its ease of use and USB-C compatibility, while some users noted the charger's size and weight could be improved. A few customers reported issues with heat and battery life after extended use.
This summary was generated by AI based on customer reviews.
Waste of Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within first month of use! As other reviews have mentioned, the USB C hub isn’t tightly secured to the charger.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I recommend reaching out to the manufacturer's customer support team (j5create) as soon as possible. Since the charger broke within the first month. They should be able to assist you with a replacement.
Thank you.
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for Razer laptop. So far so good.
I would recommend this to a friendGhetto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This absolutely gets 0 stars and was the worst purchase of the year. I bought it with the intention to use as my work computer charger during a hurricane and it had all the appropriate wattage for my laptop and the charger completely fried my computer. 0/1000 worst experience.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .During a hurricane or severe weather event, the electrical infrastructure in an area can be vulnerable to power fluctuations, surges, and outages. Lightning strikes, for example, can cause power surges that may damage electronic equipment if they are not adequately protected.
This works exactly as it should
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended, it's the docking station that I'm having trouble with.
I would recommend this to a friendCharger
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 1 year, wouldn't recommend this charger personally. Never fit very well either, was loose, probably partially why it broke so quickly.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information about this issue Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product twice. Both times it cracks and bends at the point that it connects to the laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 100W Super Charger. The product comes with a 2 year warranty that allows you to replace a defective product for a working one. For assistance with the warranty process please contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Bad USB
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 of the USB ports quit working, Not Happy for the price
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Not Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my HP charger stopped working, I just knew I found my replacement. This charger did not last a month.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 100W Super Charger - Works with Chromebook Certified. The charger does come with a 2 year warranty which allows you to replace a defective charger for a different one. For assistance with the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage.
Fast charger that barely able to charge my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad did not work well with my dell laptop, I do not know why it say fast charger. If it barely charged my laptop. And it doesn’t deserve the 50 dollars that I paid for.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Does not last. Worded this for less than a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not last long. Stopped working abruptly. Terrible quality that we are being conditioned to expect these days. Do not buy this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Missing item with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half of the charger was missing and here I don’t have the box, so I’m screwed and have to buy it all over again. Completely not fair to me as a customer.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The package contents of the 100W Super Charger contains; 1 - JUP2290C 100W Super Charger and 1 - Detachable power cord. Since it's been purchased at Best Buy, please contact their customer service support, regarding your missing item. Thank you.
- Pros mentioned:Charging speed, Overall performance, Price
Just in Time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the associate that helped me to purchase this charger. (Eric) It took a bit of time on the phone to find one that met my requirements, but he managed to select what would work. (14 day exchange in case it didn't) I really needed it asap and was able to pick it up the next day at a nearby location. It works beautifully, is fairly speedy and seems able to withstand a bit of wear and tear. I was also pleased with the reasonable price.
I would recommend this to a friend Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk!! less then a month does not work end that plugs into device falling apart does not charge.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. This product does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Super Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made. Stopped working after a month. Was not able to replace.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that all cables and connectors are properly inserted. Loose connections can lead to power delivery issues.
Plug the charger into a different electrical outlet to eliminate the possibility of a faulty outlet.
If possible, try the charger with different devices that support Power Delivery to see if the issue persists across multiple devices.
Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the Support tab. Thank you.
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes 12 hrs. to charge Samsung Laptop. takes too long to charge.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 100W Super Charger. I recommend reaching out to our customer support who can help determine the cause of the issue and find the solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't last up to 2 weeks. Regretted purchasing this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 100W Super Charger. The charger does come with a 2 year warranty that allows you to replace a defective product with a working one. For assistance with the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
AWFUL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL . purchased July 20. It stopped working Aug 16. unable to return because return window closed Aug 4.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to properly troubleshoot this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Not Worth It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB-C connecter broke off after 2 months. Gonna return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team. Their information can be found on our website under the "Support" tab. This product does have a warranty and they should be able set up a replacement for you. Thank you and we apologize for the inconvenience.
Very bad product and service and customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product and service never buying anything from Best Buy anymore
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Bad bad bad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bad bad. Stay away. Broke within a month and I forgot to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab. Thank you.