Customer Ratings & Reviews
- Model:
- JUP37185
- SKU:
- 6557011
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the charging speed, multiple USB-C ports, overall performance, and compatibility of the 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger. Many users appreciate the device's charging capabilities and the convenience of having extra USB ports. However, some customers feel the product is a little expensive.
This summary was generated by AI based on customer reviews.
DONT BUY IT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great at first but then it became useless. Wont charge, cables is too short. Not steady connections.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Try charging a different laptop to see if the issue is device-specific.
If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed cable stopped working had to purchase another cable
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger. The product comes with a 2 year warranty that allows you to replace a defective product for a new one. For questions about our warranty please contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Not a good product fit for Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I had to return this item because it was not compatible with the Dell XPS 15 that I am using. It advertised as 185W, but the fine print says otherwise
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C port on the laptop must support 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger in order for the laptop to charge, please reach out to your computer manufacturer to verify your laptop supports Power Delivery charging. Additionally, the 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger does output 185W. The Type-C port on the left outputs 140W while the Type-C port and Type-A on the right outputs the additional 45W.