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Customer reviews

Rating 4.7 out of 5 stars with 159 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Eco-Friendly USB-C to Type-C & Type-A Gen2 4 Port Hub for its overall performance and USB-C capabilities. Users appreciate its portability, compact size, and connectivity, making it a convenient accessory. The hub's compatibility and modern design are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-159 of 159 reviews
  • Rated 5 out of 5 stars

    Great USB-C hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised! Used for my Surface Pro 9, extends USB capability and provided USB A ports needed for an external drive. Great overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco-friendly port expander

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good device for expanding ports on new computer recently purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait best set of cable ever definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We needed one because Macs don’t come with a lot of ports. Does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 port hub returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need this item so I returned it for a refund. The packaging was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working so good I told my friend to buy it too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Everything was wrong this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an empty box, customer service really made hard to me finding a replacement called a second time to find that my claim was closed unilaterally then the associate was able to cancel the order, return my rewards and return the money to my best buy card which took another few days Everything was bad this time with my purchase but at least did not lose my money or rewards

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Wish it had more inputs. No issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a basic adaptor. I needed one that would also allow charging to my MacBook, but unfortunately, this product doesnt have that feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid usb hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer rates seem good as advertised, and it was a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright, feels kind of cheap and has no hdmi pass through or power passthrough. Just a data hub.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised but ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for printer. Worked with other things though...there are similarly priced items that work with all items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product and construction, needed for multiple monitors

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback! Just to clarify, the JCH342EW is a USB hub designed for data only, it doesn’t support multiple monitors. Think of it as your laptop’s “extra set of USB hands,” not a display extender. j5create

  • Rated 1 out of 5 stars

    Broken plug in my hp laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug came off into my computer. Now I can’t use a mouse of any kind.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 1 out of 5 stars

    USB Type C wire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was returned as it would not support my external CD drive. After conducting research the only way an external CD drive will work is it has to be a plug in, i.e. no wire extension.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your Eco-Friendly USB-C to Type-C & Type-A Gen2 4 Port Hub. It is not recommend to connect external CD drives to the Eco-Friendly USB-C to Type-C & Type-A Gen2 4 Port Hub. Some external CD drive manufacturers recommend to connect their product directly into the computer. If you have any questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. j5create

  • Rated 1 out of 5 stars

    requires improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my USB-C SSD blinks at windows with this hub. I already try everything at windows setting. No new drives at J5 website to solve this problem.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This bus-powered USB hub only draw power from the computer's USB port. If you are connecting high-powered devices like solid state hard drives (SSD), please limit the number of USB devices connected to where the power draw total power draw of all connected devices is less than 3A. Most SSDs power consumption is around 1~1.2A, so we recommend connecting no more than 2 or 3 SSDs at time depending on the power usage of the SSD. j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    comes in handy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what is supposed to do, unobtrusive, good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Works well. Pricey but needed it to work for my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this hub (j5create JCH342EW). I was hoping to extend the two measly USB-C ports on my MacBook Air. The info on Best Buy's page said this device would support up to two monitors. Unfortunately I couldn't get it to work even with one HDMI monitor. I'll be returning it. Otherwise the device seems to work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It sounds like you were hoping to add multiple monitors with the j5create JCH342EW, but unfortunately, this hub doesn't support video output on a MacBook Air. The Hub is designed to expand the connectivity of a USB-C-enabled device, allowing users to attach multiple peripherals such as flash drives, keyboards, and other USB accessories simultaneously.. j5create