Customer Ratings & Reviews
- Model:
- JTSA102
- |
- SKU:
- 11893698
Customer reviews
Rating 4.5 out of 5 stars with 271 reviews
(271 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Rated 5 out of 5 stars
Works great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for home office can be confusing for some to install
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
Monitor stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as it should, andnwas a better price than the competition
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review....Works perfect as described in the description...
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 2 out of 5 stars
Monitor Arm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty hard to set up. The object that attaches to the monitor came slanted and had to dissemble it and fix it. It is still slightly slanted.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Rated 5 out of 5 stars
Great WFH option!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for a new home office setup. Pretty easy to install overall and they look great. Good overall quality too. They’re holding two Samsung 24” monitors with no issues.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
Best purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase for my setup since the pc, cleared up so much room for the mouse that it feels amazing
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friend- Pros mentioned:Build quality
Rated 1 out of 5 stars
Garbage, stated weight limit is a lie.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I initially put the monitor stand together, I thought it was a quality product that may have been a little overpriced, but worth the money in terms of buying in store, instead of spending hours researching which mount to buy online. However, once I finally mounted my 28” Samsung monitor (which is ONLY 11.2 POUNDS), I quickly found that the aluminum frame around the gas piston twists unbelievably when the top hinge is not straight on. It’s impossible to adjust my monitors because I have to tighten all of the adjustment points as much as possible to prevent my monitors from drooping. If I hadn’t tossed the box before noticing this, I would have 100% returned this garbage.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The issues you’ve described—such as the twisting frame and challenges with maintaining adjustments—are certainly not the intended experience with this mount. It’s designed to handle monitors up to 17.6 pounds with smooth adjustments, so a 28” monitor weighing 11.2 pounds should work without these difficulties.
- Double-check that your monitor's VESA mounting pattern aligns correctly with the mount. An uneven or loose VESA mount can also contribute to stability issues.
- Ensure the mount and all fasteners are securely and correctly assembled according to the manual.
- Use the included Allen wrench to adjust the gas spring tension. This step can help balance the weight of your monitor and improve stability.
- While it’s important to secure the joints, over-tightening adjustment points can limit smooth movement and create excessive strain on the frame. Adjust until the monitor holds position firmly but can still be repositioned when needed.
Rated 5 out of 5 stars
A wonderful mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently have a 27 inch curved gaming monitor, and 24inch asus vertical. Also only using the clamp. No issues. Solid design. Comes with a bracket and bolts if you want a more permanent mounting option.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 4 out of 5 stars
best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good monitor stand. while a little finicky to get the cable routing covers off it's still manageable. for the price, I don't think you'd find it better.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
Really good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really works well for one or two monitors. You can tighten things down so they don’t move. I’m using two 27” monitors, then fit reasonable close to the wall.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
One of the best monitor stands
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cheaper compared to other hydraulic monitor stands and is very easy to set up.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 4 out of 5 stars
Great budget monitor arm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, kind of sketchy with anything over 27". Does hold up my 32" msi main display though.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Mount!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great monitor mount. Used it for my two HP Omen monitors and they have never looked better!
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
Double monitor mount
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for over a year now. It works great!
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. They are strong and work well for holding twob27 inch monitors.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 2 out of 5 stars
It leans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an asus 28 and aw 24 and bow lean and and crooked on this stand. As well cant adjust the monitors clockwise nor counter which is what woulf fix the leaning. Height adjustment is low as well. Sucks to me but i use everyday
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JTSA102 supports monitors up to 32″ and 8 kg (17.6 lb) each. If your Asus 28″ and AW 24″ monitors are close to or heavier than that limit, the arms might struggle to balance correctly.
Even with the 360 rotation and tilt capability, sometimes the joint tension needs adjusting so the monitor doesn’t angle or lean. You may need to loosen/tighten the pivot bolts and ensure each arm is balanced individually.
The height range is determined by the gas-spring and mounting clamp/grommet combination. If you hit a max height that’s still too low, it may be due to how the clamp is mounted (desk thickness) or the mounting pole’s length.
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mount. The ability to move my monitors in any direction has proven to be more useful than i had thought.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 5 out of 5 stars
Dual Monitor stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dual monitor stand holds my monitors perfectly and it is everything and more that I was looking for. I would highly recommend this item.
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friendRated 1 out of 5 stars
Paid for dual received single mount !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the dual mount and received the single mount. It was a gift for my son. My son went back to college and set up the mount we realized they shipped the incorrect product and will not credit or send addition mount. I paid for a product with 2 and got 1! Never shop at Best Buy! Customer service was HORRIBLE!
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was worried about this holding up my 32 inch curved monitor. Had to dial the arms in a bit but other than that this works very well!
This review is from j5create - Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black
I would recommend this to a friend









