Customer Ratings & Reviews
- Model:
- JTSA102
- SKU:
- 6559547
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Ergonomic Dual Monitor Desk Mount's adjustability and build quality as significant advantages, alongside its space-saving design. Some customers have raised concerns regarding cable management and monitor compatibility. A few customers mentioned issues with the tilt function and the product's value relative to its price.
This summary was generated by AI based on customer reviews.
Extremely happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was exactly what I was looking for to complete my little school work / PS5 gaming area at home. Being able to make my work space smaller and yet have different screens for my two devices has afforded me more flexibility and more production during my late night homework sessions.
I would recommend this to a friendDisplay mounts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is easy to install. It holds my two 27 in monitors easily.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little worried it wasnt going to work for mt momitors but they both perfectly a d makes the deak look really good and leas cluttered!! I am obsessed
I would recommend this to a friendMounting issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but the mounting sucks on this. You have to have a lip around your desk if you want to mount it. If not, you gotta drill holes.
I would recommend this to a friendEhhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it’s just that. If ya want it to hold it just right it wants to sag.
No, I would not recommend this to a friendStand for monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stand it holds both of my son’ s monitors very nicely
I would recommend this to a friendGreat mount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and somewhat easy to assemble. Was a little difficult trying to fit the monitors onto the mount. Once together, it’s a very nice mount. Worth the money to me.
I would recommend this to a friendTwo is better than one Monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need two monitors for work. My wife chose this one. It b is amazing and functional.
I would recommend this to a friendHighly recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my 32” curved monitor, and my vertical 28” monitor! I would highly recommend!
I would recommend this to a friendFine. Functional.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a game changer, but it gets the job done for me with two 34” curved monitors in my home office.
I would recommend this to a friend- Cons mentioned:Monitor compatibility
Maybe stick towards the smaller, lighter monitors
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My monitors are within the weight limits for these arms, and yet still, the base gave out and started tilting, moving, and wearing out. I would not recommend unless each monitor is small and the two monitors together weigh half as much as the maximum weight recommendation of these arms.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If using the C-clamp mount, verify that it is tightly fastened and that your desk surface is thick and sturdy enough to support the mount.
If using the grommet mount, make sure the hole is the right size and that the bolt is properly tightened.
The gas spring arms require adjustment to match the weight of your monitors. If they aren’t holding properly, use the included hex key to increase the tension if the arms are sagging.
Check all connection points, including the base, and tighten any that are loose.
If you require further assistance; please contact the j5create Technical Support team. Their information can be found on j5create website under the Support tab. Thank you.
Exactly what I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised. Make sure the screens are the same model to avoid matching issues.
I would recommend this to a friendSurprisingly strong.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.J5 create has some really cool stuff at a really good price, theyre really thinking about the fellas on a budget. Works great.
I would recommend this to a friendWorks great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for home office can be confusing for some to install
I would recommend this to a friendMonitor stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as it should, andnwas a better price than the competition
I would recommend this to a friendClunky and awkward
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would work with my 2 curved monitors, instead the bezels were off and the monitors sat unnaturally high off my desk.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review....Works perfect as described in the description...
I would recommend this to a friendGreat WFH option!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for a new home office setup. Pretty easy to install overall and they look great. Good overall quality too. They’re holding two Samsung 24” monitors with no issues.
I would recommend this to a friendA wonderful mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently have a 27 inch curved gaming monitor, and 24inch asus vertical. Also only using the clamp. No issues. Solid design. Comes with a bracket and bolts if you want a more permanent mounting option.
I would recommend this to a friend- Pros mentioned:Build quality
Garbage, stated weight limit is a lie.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I initially put the monitor stand together, I thought it was a quality product that may have been a little overpriced, but worth the money in terms of buying in store, instead of spending hours researching which mount to buy online. However, once I finally mounted my 28” Samsung monitor (which is ONLY 11.2 POUNDS), I quickly found that the aluminum frame around the gas piston twists unbelievably when the top hinge is not straight on. It’s impossible to adjust my monitors because I have to tighten all of the adjustment points as much as possible to prevent my monitors from drooping. If I hadn’t tossed the box before noticing this, I would have 100% returned this garbage.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The issues you’ve described—such as the twisting frame and challenges with maintaining adjustments—are certainly not the intended experience with this mount. It’s designed to handle monitors up to 17.6 pounds with smooth adjustments, so a 28” monitor weighing 11.2 pounds should work without these difficulties.
- Double-check that your monitor's VESA mounting pattern aligns correctly with the mount. An uneven or loose VESA mount can also contribute to stability issues.
- Ensure the mount and all fasteners are securely and correctly assembled according to the manual.
- Use the included Allen wrench to adjust the gas spring tension. This step can help balance the weight of your monitor and improve stability.
- While it’s important to secure the joints, over-tightening adjustment points can limit smooth movement and create excessive strain on the frame. Adjust until the monitor holds position firmly but can still be repositioned when needed.