Customer Ratings & Reviews
- Model:
- JTSA102
- SKU:
- 6559547
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Ergonomic Dual Monitor Desk Mount's adjustability and build quality as significant advantages, alongside its space-saving design. Some customers have raised concerns regarding cable management and monitor compatibility. A few customers mentioned issues with the tilt function and the product's value relative to its price.
This summary was generated by AI based on customer reviews.
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase. very satisfied with my purchase. 100% recommended
I would recommend this to a friend- Cons mentioned:Price
Not worth the buck
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned unfortunately, the range of use is pretty limited. The base doesnt seem stable enough and im not a fan of the clamp system. The instructions were pretty vague for install, and for the price, I wouldnt recommend.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your Ergonomic Dual Monitor Desk Mount. Our customer support team can assist you with setting up your desk mount. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Does everything it should. My workspace is so organized now.
I would recommend this to a friendMoniter arms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my wifes home work desk, moniters position perfectly!!
I would recommend this to a friendBest one on a budget
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing is the set screws dont tighten all the way
I would recommend this to a friendGreat monitor stand and super easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a great monitor stand and was extremely easy to setup
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, stand works as it should with good adjusments
I would recommend this to a friendDual monitor stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife and I bought this for our son for Christmas and he loves it
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and supports both my monitors as well as great motion.
I would recommend this to a friendSturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with the two monitors. Sturdy and well made.
I would recommend this to a friendMonitor mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for 2 32” curved monitors Highly recommend this item
I would recommend this to a friend- Pros mentioned:Adjustability
Weight limit is deceiving
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for one 27 inch and one 32 inch pair of Dell monitors. The 27 inch works wonderfully and is held with little wobble, however my 32 inch monitor which is 16.6 lbs (one pound less than the arm load limit) is struggling to stay on the arm, and the weight keep it tilting downwards even when the bolt is tightened beyond what it should need. The gas arm struggles to hold the monitor, and so I'll be investing in a stronger set
I would recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the Ergonomic Dual Monitor Desk Mount. I customer support team can assist you with determining the issue and with finding the solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my two 27” monitors. Easy to assemble.
I would recommend this to a friendHolder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It work great with both of my monitors
I would recommend this to a friendNot good for larger monitors
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good enough for smaller monitors, but 32" monitors are just far to big for this to handle. There are better options. But it's simple enough to setup and use.
No, I would not recommend this to a friend
Couldn't support weight
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Claimed to hold weight of monitor and could not hold it at all!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JTSA102 is designed to support monitors up to 17.6 lbs per arm, and the gas spring needs to be properly adjusted (tension tightened) based on your monitor’s weight for it to hold position correctly
Does not hold larger monitors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this a 1 star due to the description saying it can hold up to 32” and also 17 pounds. My monitor is 32” and 14 pounds but it was unable to hold it steady without it consistently coming down. I have tried to tighten the screw as far as it can go and same result.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Double-check that all screws are tightened securely. Check if the monitor's tilt and swivel adjustments are properly configured. Improper adjustment may affect the stability of the monitor on the mount.
Best Buy total tech member
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In one of the branches the screws are causing problems means little quality
No, I would not recommend this to a friendDoes not support 2 32" monitors dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 32" monitors that weigh about 16 lbs each. The product clearly states 17.6 lb capacity for each monitor arm. Not true, my main monitor tilts down as it clearly does not support the weight of the screen.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your Ergonomic Dual Monitor Desk Mount. The issue may be that the monitor arm was not assembled correctly. Our customer support team can assist you with setting up the monitor arm. To contact our customer support team please visit the j5reate website then click on on the "SUPPORT" tab at the top right of the webpage. Thank you.
Would not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to set up and doesn’t move the way you’d expect for it to.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.