Customer Ratings & Reviews
- Model:
- JTSA101
- SKU:
- 6559546
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Ergonomic Monitor Desk Mount for its adjustability and ease of use. Users report that the product is easy to assemble and performs well overall. The monitor mount is also praised for its price and weight capacity. However, some customers have noted issues with the cable management system.
This summary was generated by AI based on customer reviews.
Doesnt work with 32" screens
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if your screen is 32" because it will not hold it up.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Ergonomic Monitor Mount supports monitors up to 32 inches, but the ability to hold up your screen depends on its weight and VESA compatibility rather than just the screen size.
The mount supports up to 17.6 lbs (8 kg). If your 32" monitor is heavier than this, the arm may not support it properly.
The gas spring arm has an adjustable tension screw to match the monitor's weight. If it’s sagging, try tightening the tension.
Ensure your monitor has VESA 75x75mm or 100x100mm and is securely attached.
Bad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can easily find a better one for the same price or cheaper on amazon
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Cons mentioned:Weight capacity
Phillip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phillip here is completely wrong the monitor arm only holds 16 pounds and he expects his 20 pound monitor to hold it. My monitor arm worked just fine.
I would recommend this to a friend Works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love it. Need to meet the character limit
I would recommend this to a friend- Pros mentioned:Adjustability
good arm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super easy to put together, and super easy to put the monitor on to. very stable
I would recommend this to a friend It is okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one of the swivels don't tighten all the way but it is basic and does what it is intended to do.
No, I would not recommend this to a friendMonitor arm with ED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this monitor arm if you want to give it a viagra every morning you make it straight and not droopy over a 14 pound monitor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If your 14-pound monitor is sagging, it’s likely that the gas spring tension needs adjusting.
Locate the tension adjustment screw.
Use the included hex key to tighten the tension so it can properly hold the weight of your monitor.
Don’t overtighten; increase tension gradually until the monitor stays in place.
Move the monitor up and down to ensure smooth operation.
Once dialed in, your monitor arm should hold steady.
Dropped my monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clamp broke, dropping the monitor with the arm still attached to it. Thankfully the monitor is fine.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .To help us investigate further, please contact our j5create customer support team and provide more details on how the monitor arm was installed and set up. You can find their contact information under the Support tab on our website at j5create.com. A specialist will be ready to assist you.
Thank you again for reaching out and bringing this to our attention.