Customer Ratings & Reviews
- Model:
- JCD382
- SKU:
- 6115810
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Ultra Drive Mini Dock's ease of use, plentiful ports, compact size, and generally good performance. Many appreciate the additional USB ports it provides for their MacBooks. However, some customers experienced issues with compatibility, connection stability, and the device's tendency to overheat. A few also felt the price was a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb
Good way ti add additional ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a new MacBook Pro. I has 2 USB-C ports, but I sometimes need to download pictures on a memory card. The j5 solves this problem. It is convenient to store and provides ports for additional thumb drives.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Clint, the JCD382 is a very simple device to use as you simply plug it in all the way up against the side of the Mac and you are in gear!. We are happy to hear it is working great for you and you had no issues getting it to work. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you. Be sure to check out our website for other devices that could also be of great usage to you and your colleagues.
Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks.
- Pros mentioned:Usb
Works good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does it’s job. I can connect to the secondary display with hdmi, charge with usb c, and 2 more usb type a, and one extra usb type c. It’s even got a sad card reader. There’s even a warranty
I would recommend this to a friend - Pros mentioned:Ease of use
works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter bought a MAC Book. We were unable to hookup some of her other devices to MacBook. This dock always use to easily down load photos to a memory stick to help expand phone memory. Easier to transfer work paper as well.
I would recommend this to a friendBrand response from J5create Team
Posted .Transferring photos from a phone to a computer, or simply looking to expand capabilities on your Mac, the JCD382 is the perfect add on - simply insert, watch the blue LED illuminate and done.
Regards,
j5create
- Cons mentioned:Compatibility
Staying connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great connection tool. However if you have a card case on your laptop, this will not fully engage. I had to cute the side of my laptop case so this would sit flush against the computer. Otherwise no issue.
I would recommend this to a friendBrand response from J5create Team
Posted .We realize the inconvenience this causes for those using a cover on their Macs and we would like the opportunity to discuss other devices we have in stock that have a cable to plug into the Mac and therefore not have to cut the cover to work around this discrepancy. If you're interested, our support information can be found on the device packaging.
Respectfully,
j5create
- Pros mentioned:Ease of use
useful but a bit flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adds useful functionality to MacBook Pro. But also bulk.
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for the feedback on the JCD382; it's simple PnP nature will have you reading SD cards, adding USB devices, monitors and more in seconds - simply insert on the side of the Mac, watch the blue LED light turn on, and you're set.
Appreciatively,
j5create
- Cons mentioned:Price
Works goooood. Expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works goooood buts it’s expensive. That’s apple baby
I would recommend this to a friendBrand response from J5create Team
Posted .Working good and simple to use is what makes the JCD382 a top seller - it's unique architecture will meet your needs in seconds.
Appreciatively,
j5create
- Pros mentioned:Usb
Great accessory for MacBook Air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is must if you have MacBook Air or pro you only get 2-3 thunder bolts on laptop so it adds 2 usb A & 2 memory card , 2 thunder bolts and HDMI video out so all this comes more use for your laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Happy to hear that you are pleased with the mini docking station. This mini dock will expand the number and type of ports available to you. We appreciate your review.
Thanks,
j5create
- Cons mentioned:Compatibility
Great for MacBook Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.soooo when i bought my mac book pro i realized there wasn’t any outlets on the side so i had no choice but to buy this! works great just hate how it sticks out on the side of my laptop but other than that it gets the job done!
I would recommend this to a friend - Pros mentioned:Ports
Excellent accessory!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have and worth the price. A little more spends then some other options but worth it when you consider all the different ports it offers. You won’t regret getting one for your MacBook.
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for the excellent review on the mini dock as we constantly strive for perfection, with it's multivariable ports and functionalities, it is a top seller for Mac users. Feel free to contact support for questions, warranty information, concerns and a representative will be ready to help!
Respectively,
j5create
- Pros mentioned:Size
fixes the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the only problem I have with my Macbook is there are not enough ports. this fixes the problem without being extra wires. it's slim and fits perfectly. I don't even realize it's there. much needed and glad I have it.
I would recommend this to a friendBrand response from J5create Team
Posted .Fixing customer problems is what we do best; we are excited to hear the JCD382 has met your expectations and look forward to lending a helping hand if technical assistance is ever required.
Gratefully,
j5create
- Pros mentioned:Usb
Best purchase ever does it all!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter to use with her MacBook she needed more USB ports decided on this one and she loved it and was able to hook up everything she needed!! Definitely a must have especially for future musicians!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great multi port device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not ideal that this is required. gets the job done
I would recommend this to a friendBrand response from J5create Team
Posted .Multiple capabilities in one makes the JCD382 a great choice; MacBook users looking to instantly augment HDMI, SD card reading, and USB ports can quickly do so - simply insert and enjoy!
Thanks Josh,
j5create
- Cons mentioned:Price
Much needed accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is much needed if you intend to use your laptop with other devices. It's compact and quick reading for memory cards (I use SD cards due to my photography). A little overpriced but still a quality product.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to it's diversity of ports, capabilities; the mini dock makes a top seller. Adding monitors up to 4K resolution, ability to read SD cards and more all in one is next to none - thanks for the input!.
Appreciatively,
j5create
- Cons mentioned:Connection, Price
it does the job but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't snap in right. I have to keep messing with it till it lights up, then I can't move the computer or the light will turn off and it won't connect. Overpriced for this junk.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Blessed, I regret to hear about the issues you experienced with the JCD382. Constant disconnection could be due to a cover on the Mac impeding full insertion or the USB-C connectors being loose. In order to properly diagnose, troubleshoot and offer a solution, we recommend contacting the support team and a rep will gladly help.
We hope to hear from you,
j5create
- Cons mentioned:Price
Pricey but ultimately worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new dock for my MacBook and after trying out a few docks from other brands, this one from J5Create was the one I went with. It is pricier than others, but it's a good investment in the long haul.
I would recommend this to a friend - Pros mentioned:Size
Nice option for portability
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at traditional docks, but this offers support for my basic connection needs in a package that is significantly smaller. Another plus is the look and feel. It matches my space gray Pro.
I would recommend this to a friendBrand response from J5create Team
Posted .Smaller package and supplying everything needed to get the job done; the JCD382 makes the perfect add on for Mac users.
Gratefully,
j5create
- Cons mentioned:Connection
Doesn't Stay Put
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an adaptor for the new Mac I had to purchase. It must be securely snapped in to make sure it works. The problem I had was that it kept wriggling loose and losing connection. Also, it didn't fit well after I bought the cover for my mac
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Rich, I'm sorry to hear the JCD382 did not fit well with your Mac. Depending on the physical setup, there may be some adjusting that could be done to ensure a proper connection. For suggestions, we recommend reaching out to support and a rep will gladly assist.
Respectfully,
j5create
- Pros mentioned:Ports
adaptor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately you need this adaptor as the new laptops do no have usb ports...however this works perfectly and had additional ports needed for multiple services.
I would recommend this to a friend - Pros mentioned:Usb
Sturdy and reliable!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter actually makes having to get an extra piece for my MacBook worthwhile. It’s a great product, and isn’t flimsy in any way. all the ports work perfectly and in the way it should.
I would recommend this to a friendBrand response from J5create Team
Posted .Isaiah, We appreciate you taking the time to review the JCD382 and letting us know how great it is working for you.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Amazing Recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this purchase. It was recommended by a sales guy and it is wonderful for what I need it for. Just know you have to push it in all the way to have it work and the blue light comes on.
I would recommend this to a friend