Customer Ratings & Reviews
- Model:
- JCD382
- |
- SKU:
- 6115810
Customer reviews
Rating 4.1 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Ultra Drive Mini Dock's ease of use, plentiful ports, compact size, and generally good performance. Many appreciate the additional USB ports it provides for their MacBooks. However, some customers experienced issues with compatibility, connection stability, and the device's tendency to overheat. A few also felt the price was a bit high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best piece I’ve bought for my Mac.. even has an hdmi port
I would recommend this to a friend- Pros mentioned:Ports
Rated 3 out of 5 stars
Good, not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well 90% of the time. Sometimes the connections fall out and are not solidly secure. I’ve had to sit and hold the power cable in to get the MacBook to pickup a charge. Plenty of usable ports for expansion
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It sounds as if there may be some troubleshooting that can be done in this case and in order to narrow down the problem and resolve this inconvenience, we recommend contacting the support team on the packaging and someone will be glad to assist.
Thank you,
j5create
- Pros mentioned:Design
Rated 5 out of 5 stars
Effective tool for my diverse needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now that Apple has changed docking ports, this product provides a multitude of strategies for me to connect and use my new MacBook Air professionally. This is the perfect design for my needs.
I would recommend this to a friendBrand response from J5create Team
Posted .A tool that supplies the user with basic needs to get the job done; easily insert to the side of the Mac and enjoy!
Regards,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Users swear by them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No personal experience myself with them. Bought them for users and as soon as one person got one, everyone needed on. Praise from them has me recommending for everyone else as well with a MBP
I would recommend this to a friendBrand response from J5create Team
Posted .Mac users looking to read SD cards, add USB ports for gadgets, and HDMI connectivity for more working space can have it all in one with the JCD382, simply plug it in and done!
Gratefully,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Must Have Accessory for MacBook
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile drive for MacBook. Gives you lots of options for USB, HDMI, power, etc. Very pleased with this purchase. A must have accessory for MacBook.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
bottom line its cheaper than the competiton
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a must for macs. they dont have any of these dang ports. and the only thing that compared to this was like double the price maybe more.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best drive dock I've used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best drive dock that I've ever used. Its so simple to operate, all you have to do is plug it into your laptop and put whatever memory card you have in it and it comes right up on the screen!
I would recommend this to a friendBrand response from J5create Team
Posted .Best drive dock used and bringing a screen right up is what we enjoy hearing on our products and we value you taking the time to leave a review, Brittany.
Appreciatively,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to use USB 3.1 and SD cards so this was a great option. The only downside is that this will not power the Apple Super Drive. If you have a 15 inch MBP this will not be a problem.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to a higher power requirement on the super drive, it may not work through the JCD382 and will require a direction connection to the computer instead; for this we recommend the JUCX05. I apologize for the inconvenience. If you would like to learn more about the JUCX05, please feel free to reach out to support and we'll gladly answer any questions you may have.
Respectfully,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dock it Apple
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pick this item up for my daughter she really appreciated mom buying it for her it came in handy she uses it all the time great item I recommend it to others
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your recommendation. This mini docking station will add an HDMI port, USB-A and USB-C ports, and SD card slots. Thank you for choosing j5create.
Have a good day,
j5create
Rated 4 out of 5 stars
Great, but a tight fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, I've used all the ports and the device works well when you have a lot of things plugged in. The only down side is that it can be difficult to plug in if you have any type of case on your mac. I suggest only buying this product if you have no, or a very thin case on.
I would recommend this to a friendBrand response from J5create Team
Posted .Jhart, If you are attempting to use a cover on your Mac while using a j5create device, we recommend looking at the JCD383 which connects via a cable and that should work for you. If you wish to speak with an agent for more information, please reach out to us and we'll gladly assist.
Gratefully,
j5create
Rated 4 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but only the left side of the computer, it would be nice if it would also work when plugged into the right side of my computer also. When I plugged in a usb and took it out, it was hard to get the usb out of the port. It works good, but wish those things were fixed.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thanks for the review on the JCD382. We're sorry to hear you had a hard time unplugging the USB ports from the Mac; because the mini dock requires a snug connection to work properly, the tight conjunction could be concerning to some extent, we understand. If needed, a representative can be reached with support information on the casing and a rep will be happy to further explain this.
Respectfully,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect add on for my computer. Has all the inputs you would commonly use. Fits well and is easy to forget it didn’t originally come with the computer
I would recommend this to a friendBrand response from J5create Team
Posted .Hello from j5create,
The JCD382 was designed to match the profile of a MacBook. The mini dock will allow you to connect a variety of devices. I hope that you have a great day.
Thank you,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well with the switchover to thunderbolt the MacBook Pro uses 4 ports 2 on the left 2 on the right. This little drive works great and looks like part on the unit when in use. Great buy!!
I would recommend this to a friendBrand response from J5create Team
Posted .Obtaining more capabilities for your Mac is now easier; with the JCD382, adding screens, charging, SD card reading and USB ports for peripherals is part of the deal when using the mini dock - we value the feedback.
Appreciatively,
j5create
Rated 4 out of 5 stars
Everything you need in one device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice product. It allows the user to use all of the features of the laptop with one device. The only criticism I would have is that it doesn't fit if you have a cover for your MacBook Pro. Our college student has to take off her case which makes her nervous.
I would recommend this to a friendRated 4 out of 5 stars
Ultra Drive Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good with power and flash drive. I connected my monitor, which requires an adapter into this and it did not work. I guess an adapter plugged into an adapter was too much adapting! Plugged it into the other side and no problem. Other than that, it has worked great
I would recommend this to a friend- Pros mentioned:Usb
Rated 5 out of 5 stars
Needed Accessory For New MacBook Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was recommended to get this for new MacBook Pro. I have a lot of older USB devices that I don’t want to buy new cables for. Works good. Seems to be good quality.
I would recommend this to a friendBrand response from J5create Team
Posted .Mac users needing more ports turn to the JCD382 as it's multiple ports for different uses make it a superb device; simply connect to the Mac, watch the blue LED light turn on and you're ready to go.
Cordially,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Excellent Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Have A MacBook Air, it only has 2 ports. This device allows me to connect the other devices I need, plus an external monitor, and more, great unit and price.
I would recommend this to a friendBrand response from J5create Team
Posted .For Mac users needing to read SD cards, add monitors, pass through charging or more - the JCD382 is it for you, it's all in one design is a one of a kind on the market, simply connect and you're set!
Gratefully,
j5create
Rated 4 out of 5 stars
Nice accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I love my MacBook Air, it is really lacking in ports. This dock has been great! I can connect external devices which don’t have USB C and am able to use all of my peripherals. I was able to get this on sale which made it an even better deal.
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks to hubs like the JCD382, MacBook Air users can now instantly augment capabilities; HDMI, SD card reader, and USB ports for peripherals in one make a must have.
Cordially,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Fixed annoying problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most annoying thing about the new MacBook is the lack of input ports other than the 2 thunderbolts. This dock adds many other types of ports for input from other sources.
I would recommend this to a friendBrand response from J5create Team
Posted .Not having enough ports on your Mac to meet your needs can be disruptive for work; with the JCD382 you now have SD card reading, charging capabilities, additional monitors to work off and more.
Regards,
j5create
Rated 4 out of 5 stars
Camera is excellent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this camera. We actually used it at a friend's wedding a few days after purchase. Considering it was a new purchase the over three hundred pictures were very good. I thought it would be more difficult to use, great camera.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Lafayette, we appreciate you taking the time to leave a 5-star review!
Regards,
j5create




