Customer Ratings & Reviews
- Model:
- JCD382
- |
- SKU:
- 6115810
Customer reviews
Rating 4.1 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Ultra Drive Mini Dock's ease of use, plentiful ports, compact size, and generally good performance. Many appreciate the additional USB ports it provides for their MacBooks. However, some customers experienced issues with compatibility, connection stability, and the device's tendency to overheat. A few also felt the price was a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ports
Rated 5 out of 5 stars
Everything works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s grwat because Mac doesn’t have these ports so it’s nice to be able to have a solid metal devise like this for class to use projectors
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Seamless integration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Macs, and I also love a well thought out, well built aftermarket products that expands the functionality. I think the J5create does that.
I would recommend this to a friendBrand response from J5create Team
Posted .SonyFan, Thanks for taking the time to leave a review on the JCD382.
Have a great day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great accessory. A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great for what we needed it for. Apple is so far ahead that you need one of these to function with everyone else’s technology.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
MacBook Pro enhancements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works well with MacBook Pro. Provides convenient access point for various devices.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, dock gives you the ability to keep a Thunderbolt 3 port and add several standard connections. Thank you for your review.
Rated 4 out of 5 stars
Good add on for the laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just went in the store to buy a hub Drive for my laptop I took it home a inserted it into the side of the laptop and now am able to use a mouse the young man that helped us was a great help
I would recommend this to a friendBrand response from J5create Team
Posted .I am happy that you got the help you needed to pick out the right device for your computer. Plug and play devices like the JCD382 have almost no set up and no software to install to make it work.
Have a good day,
j5create
- Cons mentioned:Charging, Compatibility
Rated 1 out of 5 stars
Piece of crap
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool. Seems convenient. But it confuses the MacBook. It would mess up my ports from time to time when I used it and I would have to reset them afterwards. The last time I used it it stopped charging through the dock. My computer went down to 0%, and then I wasn't able to reset the ports. Lesson learned: Don't trust non-Apple accessories.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to leave a review. We have encountered issues similar to that which you are describing. The issue may be with the USB ports on the MacBook. Apple support may be your best option to get back up and running.
Thank you,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Mac Book
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to allow/expand MacBook ports to add an external camera camera for a class.
I would recommend this to a friend - Pros mentioned:Ports
Rated 5 out of 5 stars
Excellent additional USB port solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has all the different ports you need to support all my extra hardware to my Mac when on the go. Well made and good quality product.
I would recommend this to a friendBrand response from J5create Team
Posted .Well made and good quality product are exactly what we work towards and we appreciate your feedback, Jenn2g!
Regards,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
very easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been very easy to use and convenient. I have not had to use it but a couple of times but when I did it worked well.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy and convenient to use, the mini dock requires no complex software installation getting you going in seconds.
Gratefully,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dock is working exactly as stated. I am able to connect my external harddrive, The Dongle for my fitbit and I still have a USB open.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Good for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you wanna plug anything in to your MacBook Pro you’ve gotta get one. This ones pretty reasonably priced. Gets warm tho.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Josh, I'm glad to hear the JCD382 has been able to assist you. If you experience any issues with your device, please reach out to us and an agent will gladly assist.
Sincerely,
j5create
Rated 4 out of 5 stars
Great adapator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but very sensitive I constantly have to push it in if my Mac book isn’t in on a flat surface. I try to keep it on a flat surface bc you could bend the prongs for the port if that makes sense.
I would recommend this to a friendBrand response from J5create Team
Posted .For Mac users looking to add more capabilities such as SD card reading, monitors, charging, USB ports for peripherals, the mini dock is the device for you; simply insert, watch the blue LED light turn on and you're done.
Respectfully,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Great adapter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You really need this adapter for the new MacBook is excellent because it got all the adapters from usb to hdmi
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Adding this mini docking station to your MacBook will get the full potential out of your computer. This is a great way to add the additional ports while matching the aesthetic of your MacBook.
Have a great day,
j5create
Rated 4 out of 5 stars
Does the job
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this upon recommendation from the Best Buy associate. It works fine, but has a hard time staying in the ports. In hindsight, I probably would have just bought an individual adapter.
I would recommend this to a friendBrand response from J5create Team
Posted .MacBook users looking to read SD cards, add USB ports for gadgets, and HDMI for monitor connectivity can now do so with the JCD382 - color matching is only a plus.
Appreciatively,
j5create
- Cons mentioned:Heat
Rated 5 out of 5 stars
Very good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just try not to work so hard- gets hot after 7-8+ hours. Also, can not you this with certain laptop cases.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm glad to hear that this has met your needs and hope that it continues to do so for a long time coming. At this time, I know that there are cases available that work with this device, however I know how frustrating it can be to have to buy yet another product. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to help. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Necessary adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize the MacBook Pro ports had changed. This allows me to continue to use all of the other usb devices I already owned.
I would recommend this to a friendBrand response from J5create Team
Posted .Necessary for adding an HDMI monitor, SD card reading, USB ports for added peripherals and more are what make up the JCD382 - it's PnP nature will have you working in seconds.
Cordially,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a problem with it. I love it. I use it mostly for the SD card reader. It works fast even when transferring large RAW files.
I would recommend this to a friendBrand response from J5create Team
Posted .Goss, Fast data transfer rates is what we work towards and we're grateful for your review.
Have a great day,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it every time when I need to use a flash drive on my computer for school work or every day use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Apple is ahead of the curve when it comes to adopting the newer USB type C standard. However, manufacturers of USB peripherals are still making a lot of USB type A devices. Also, consumers still have a lot of USB type A devices that they like using. This makes a docking station like this one a great addition so you can keep using your older peripherals. We appreciate that you took the time to leave a review.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Plug it in and it's ready to go
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dock for all your needs - easy to install and remove. Best thing we bought (besides the MacBook).
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for leaving your great review for your J5Create mini dock. I am glad to see that it meets all of your needs.
If you consider J5Create products for your future computer accessory purchases or if you have any trouble with your device, our excellent customer service team can help you with troubleshooting or finding the product that right for you and your computer.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice adpater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. And easy to was ork and connect for all ages its fantastic, wounderfull Looming forward in using it for school...
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Chavo, Thanks for taking the time to let us know the JCD382 is working wonderfully for you!
Appreciatively,
j5create




