Customer Ratings & Reviews
- Model:
- JCD382
- |
- SKU:
- 6115810
Customer reviews
Rating 4.1 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Ultra Drive Mini Dock's ease of use, plentiful ports, compact size, and generally good performance. Many appreciate the additional USB ports it provides for their MacBooks. However, some customers experienced issues with compatibility, connection stability, and the device's tendency to overheat. A few also felt the price was a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Drive Doc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome . I had a need to plug in multiple items and it delivered that and more.
I would recommend this to a friendBrand response from J5create Team
Posted .Delivering the ability to connect multiple items all while being plug and play; the JCD382 instantly augments it all in seconds.
Gratefully,
j5create
- Pros mentioned:Design
Rated 5 out of 5 stars
Works perfectly looks discrete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. It works as it should, and it’s design is pretty discrete (meaning it’s not an eyesore.
I would recommend this to a friendBrand response from J5create Team
Posted .Not only providing the extra capabilities needed, but also an attractive design represent the JCD382 - simply insert to the side of the Mac, watch the blue LED light turn on and enjoy.
Regards,
j5create
Rated 4 out of 5 stars
Matches Computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is kind of chunky, and I felt it was missing things that I needed. However I like that the color matches my computer pretty spot on.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
We would like to know what you would like added to the mini dock? Happy to hear that it looks good with your computer.
Thank you,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Even works with my brand new MacBook Air!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing find! Very useful and has everything I will ever need!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease to use. It is compact and easy to use. Fits right with the 15" MacBook pro I have.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to use and compact represents the mini dock; with it's SD card reading, HDMI, pass through charging and more capabilities, it makes this product a very intelligent choice, especially since it requires no driver installation. Thanks for the feedback on the JCD382.
Respectfully,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Must have
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have on the new MacBook Pro. Just plug it in to the Mac and no software is needed.
I would recommend this to a friendBrand response from J5create Team
Posted .Plug-and-play is the highlight of the JCD382. It's various capabilities built into one, requiring a simple insertion to the side of the MacBook Pro swiftly augments SD card reading and more.
Sincerely,
j5create
- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Very useful for the new MacBooks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient when I had my MacBook. Looking forward to purchasing the iPad version.
I would recommend this to a friendBrand response from J5create Team
Posted .For more plug and play devices available, we recommend contacting support who's information can be found on the device packaging and a representative will be able to best guide you on what fits your needs. Thanks for the feedback!
Respectfully,
j5create
Rated 5 out of 5 stars
J5 Ultra Drive Lock for Apple MacBook Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection is solid, the quality materials match the aluminum case of the MacBook pro and it worked out of the box without any software download or delay. the extra power port is a nice addition as well. The price point was on the higher end of the peripheral scale but it works as directed so I rated it only average value.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Merv,
Thank you for the positive review. We appreciate your feedback on the price of the mini dock. Glad to hear that it is working well for your needs.
Have a great day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy access to all necessary plugs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to transport and allows me to quickly download using different ports.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD382 is a very popular device among Mac users due to it's easy portability and plug and play design - no driver required. Simply plug in and go!
Regards,
j5create
Rated 4 out of 5 stars
a must have for MacBook Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is really good. There are certain issues where the hub gets really hot. Color doesn’t the Mac exactl, but it’s ok for the price and usability.
I would recommend this to a friendBrand response from J5create Team
Posted .Srini, compatibility with Macs and not requiring complex driver installation makes the JCD382 a popular choice - it's all in one design is next to none on the market.
Sincerely,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Makes Life Simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little additions to my laptop to make connections simple, fast, and easy. Plug and Play.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding ports and capabilities to your Mac is now easy. The mini dock's PnP architecture instantly adds SD card reading capabilities, charging, HDMI for monitor add-ons and more.
Gratefully,
j5create
- Cons mentioned:Heat
Rated 5 out of 5 stars
works great but gets hot
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. connects great to mac pro. does get hot if used for more than 20mins.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Rara!
That's great news! I'll pass your feedback onto my team so that we can continue to improve our device.
Thanks,
j5create
- Cons mentioned:Heat
Rated 3 out of 5 stars
It works, but gets very hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gets very hot to the point I was concerned it wasn’t working right. Contacted support and this is normal. OK.
I would recommend this to a friendBrand response from J5create Team
Posted .Ttruax, when it comes to the JCD382 becoming warm during use, this would be due to electricity running through the dock, this resulting in the warmness. In the case where the JCD382 is becoming hot to the point where it is harming you or smoking, please don't hesitate to reach out to support and an agent will gladly exchange it under the manufacturer's two year warranty.
Respectfully,
j5create
- Cons mentioned:Connection
Rated 5 out of 5 stars
Nice accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ultra drive Block does a good job. Wish computer came with more connections. This accessory helps a lot
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase with my MacBook. Very pleased with this product. It's the perfect size.
I would recommend this to a friendBrand response from J5create Team
Posted .Perfect sizing making a space-efficient hub for Mac users is the architecture of the JCD382 - simply insert to the side of the computer and access SD card reading capabilities, USB ports for gadgets and monitor connectivity all in one.
Cordially,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Neat little accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy is a great accessory for my MacBook Pro. I really like all the port it has.
I would recommend this to a friendBrand response from J5create Team
Posted .Little and great accessory for MacBook Pro users! Simply plug it in, watch the blue LED illuminate and done.
Gratefully,
j5create
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Did Not Fit When Laptop Cover On
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably this product would have worked great, but it did not fit or work with a cover on my AirMac.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about that! We do have other options that would work as well. If you'd like to contact my customer service team, we'd be more than happy to help you find the option that works best for you. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create
- Cons mentioned:Price
Rated 5 out of 5 stars
Really good drive dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This drive is very useful. It was a little more pricier, but it is worth it helps allot to have it.
I would recommend this to a friend - Cons mentioned:Charging
Rated 3 out of 5 stars
Ultra drive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as happy as I thought I might be. Doesn’t appear I can charge the concert with this device plugged in.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Elma,
If you need any assistance or have any questions about this mini docking station our customer support team is available to help. You can find our contact information at the link below:
https://en.j5create.com/pages/contact-us
- Pros mentioned:Usb
Rated 5 out of 5 stars
Everything I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter changes MacBook ports to USB ports. It has slots for memory cards of different sizes.
I would recommend this to a friend




