Customer Ratings & Reviews
- Model:
- JCD382
- |
- SKU:
- 6115810
Customer reviews
Rating 4.1 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Ultra Drive Mini Dock's ease of use, plentiful ports, compact size, and generally good performance. Many appreciate the additional USB ports it provides for their MacBooks. However, some customers experienced issues with compatibility, connection stability, and the device's tendency to overheat. A few also felt the price was a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 5 out of 5 stars
Great addon for your macbook!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fits like a sock. Great designed product. Stays firmly and looks good. .
I would recommend this to a friendBrand response from J5create Team
Posted .Connecting firmly and meeting customer needs is what we keep in mind when designing products - the mini dock's simple nature, durable material makes it a highly seeked device, thanks for the feedback!.
Gratefully,
j5crate
- Pros mentioned:Ports
Rated 5 out of 5 stars
every slot you could need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great added slots for my MAC book. can't wait to hook it up via hdmi to my tv
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable excellent for laptop Easy to handle Portable for trips
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Portable and excellent choice for laptops when it comes to augmenting HDMI, SD card readers and USB ports - it's PnP nature get's you up in seconds.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works very well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This serves its purpose very well, and works nice for the new MacBook.
I would recommend this to a friendBrand response from J5create Team
Posted .Color matching and PnP makes the JCD382 a must have for MacBook users. Simply insert, watch the blue LED light illuminate and enjoy!
Appreciatively,
j5create
- Cons mentioned:Price
Rated 5 out of 5 stars
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. It is a little pricey but what isn’t when you’re working with a Mac book.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi, Bobert, Product feedback is always welcome as it helps us improve. In regards to the JCD382 being a little pricey, we have other models available and if interested in learning about alternatives, please reach out to our support team and a specialist will be more than happy to help.
Respectfully,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Very diverse dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the ports One would need for a MacBook. USB and lighting
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD382 will give you access to USB-A and USB-C ports for connecting peripherals. The dock also had SD Card slots and an HDMI port for an additional monitor. Glad to hear that you like the dock.
Thanks,
j5create
Rated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well with my laptop and very good for multiple sources at once
I would recommend this to a friendBrand response from J5create Team
Posted .Mac users looking to read SD cards, add monitors, USB devices and more - the JCD382 is the right choice. Simply insert to the side of the computer, watch the blue LED light turn on and you're done.
Cordially,
j5create
- Cons mentioned:Connection
Rated 1 out of 5 stars
Not Good - BB Return Policy Not Good Either
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and had trouble to start. The device did not stay connected very well. I thought it might be user error, so I kept at it and "made it work", but wasn't really happy about it. Then I needed to us an SD Card to upload pics from a photoshoot. The slot for the SD card was very insecure. Card moves around in the slot. So now there are two possible bad connections and I was pretty sure it was not user error. But by the time I realized it was just a bad device, past the return period. So I am stuck with this poor product. Maybe the manufacturer can help. My advice. Once you get it, test it immediately for everything you need it for. If it drops connection when you barely touch it, take it back right away.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry to hear about this! I'm passing this feedback onto my team so that we can continue to improve our products. My customer service team is always available to assist with matters like this and we'd be more than happy to help. Our information is located on the back of all of our product boxes and on our website.
Thanks,
j5create
Rated 4 out of 5 stars
Can't use all the ports at once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really good product but have the illusion of being about to use all the ports at once this is in true and may be a Mac limitation
I would recommend this to a friendRated 5 out of 5 stars
Good little device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the j5create - Ultra Drive Dock. I did encounter a problem when I purchased a shell to protect my MacPro in that now the shell impedes the drive dock from staying plugged in completely. I was told there are other docks with longer prongs but that would mean I would have to spend more money and then what happens to the one I bought?
I would recommend this to a friendBrand response from J5create Team
Posted .JeDaMac, I'm glad to hear the JCD382 is working to your satisfaction. We do offer models such as the JCD383 where they connect via a cable and that will allow you to keep the cover on your Mac while using. If you would like more information, reach out to support and a rep will gladly assist.
Respectfully,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome features, easy to use, reliable, convenient, fast, accessible
I would recommend this to a friendBrand response from J5create Team
Posted .Reliable, convenient, easy to use make up the JCD382. Mac users looking to instantly achieve monitor connectivity, SD card reading capabilities and USB ports for gadgets obtain it all in one.
Regards,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very useful when using my laptop. Fits on the side of my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Mac users looking to read SD cards, add monitors, charging capabilities, and USB ports for peripherals all in one; the JCD382 will add them in seconds - simply insert and done.
Gratefully,
j5create
- Pros mentioned:Design
Rated 5 out of 5 stars
A must Have for Apple Laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple compact design. Works perfectly for my applications.
I would recommend this to a friendBrand response from J5create Team
Posted .The Mini Dock's compact design is an attractive choice due to it's simplicity in getting it working with peripherals, adding a monitor, reading SD cards, and more; we value your feedback as it helps us improve.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Really nice ultra drive lock for my Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect piece and ease of use for using multiple data soureces and equipment
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Use it every day and it works great. Expensive but worth it.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding HDMI connectivity, SD card reading capabilities along with USB ports for gadgets make the JCD382 a popular choice. It's unique PnP nature will have you working in seconds.
Gratefully,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The j5-create is and does everything it is supposed to do. No complaints.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and had no problems with it. Would buy again
I would recommend this to a friendBrand response from J5create Team
Posted .The simple, easy plug and play nature of the mini dock makes this a top choice for Mac users; quickly adding peripherals, SD cards, monitors all in one has never been this easy, thanks for the feedback!
Regards,
j5create
- Cons mentioned:Price
Rated 5 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very useful. Price could be a little lower.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Tt18, we're glad to hear the JCD382 has met your expectations and it is exactly what you needed.
Cordially,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is so useful and easy to use, able to sync up items very quickly.
I would recommend this to a friendBrand response from J5create Team
Posted .Syncing at speeds of up to 5 Gbps is what the JCD382 offers along with HDMI connectivity, SD card reading; augmenting it all in seconds has never been easier.
Thanks EmmaFrost,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what i need it to do! Great quality and ease of use
I would recommend this to a friendBrand response from J5create Team
Posted .Quality in every detail is reflected on the JCD382 and we're excited to hear it is meeting expectations!
Cordially,
j5create




