Customer Ratings & Reviews
- Model:
- JCD382
- |
- SKU:
- 6115810
Customer reviews
Rating 4.1 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Ultra Drive Mini Dock's ease of use, plentiful ports, compact size, and generally good performance. Many appreciate the additional USB ports it provides for their MacBooks. However, some customers experienced issues with compatibility, connection stability, and the device's tendency to overheat. A few also felt the price was a bit high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 3 out of 5 stars
It’s alright.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it kinda wish I would have looked else where for a better price.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Nman, I'm sorry to hear pricing was not a plus here. We do have other models available and if you wish to see what else is out there to see if we can find you something better, please reach out to support and a member of our support team will gladly make suggestions.
Hope to hear from you,
j5create
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing I have been using this adapter and it has never let me down
I would recommend this to a friendBrand response from J5create Team
Posted .Amazing performance and sleek design - the JCD382 quickly adds monitors, ports for gadgets along with SD card reading capabilities in one - simply plug it into the side of the mac and done.
Cordially,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great addition to the new MacBook pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described and easy to store. I would recommend this unit
I would recommend this to a friendBrand response from J5create Team
Posted .Must have for MacBook users needing HDMI connectivity and SD card reading capabilities. This mini dock augments them along with USB ports for peripherals - simply insert and done.
Appreciatively,
j5create
- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Adapt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I just sad it doesn’t work right with a Case.
I would recommend this to a friendBrand response from J5create Team
Posted .Having a case on the Mac can be great for protection and it's unfortunate the JCD382 can cause connectivity issues with that in place; we have other devices that connect via a cable that could be of better use to you and would not require the removal of the protective case on your Mac. We would appreciate the opportunity to discuss other devices for your situation and if interested, our support information can be found on the packaging.
Sincerely,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now its easy to connect my macbook for powerpoint presentations.
I would recommend this to a friendBrand response from J5create Team
Posted .Kishu, whether you're looking to simply share PowerPoint presentations off your MacBook or have another display to work with, the JCD382 does it all - imply insert and done!
Sincerely,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Great doc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station for my needs. Able to add many accessories.
I would recommend this to a friendBrand response from J5create Team
Posted .Popular amongst Mac users; the JCD382's PnP architecture supplies the user with ports for additional screens, SD card reading, and peripherals - simply plug it in and done.
Gratefully,
j5create
Rated 5 out of 5 stars
Excellent so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and so far it has performed perfectly.
I would recommend this to a friendBrand response from J5create Team
Posted .Perfect performance is part of the picture when choosing the JCD382 and we appreciate hearing it.
Gratefully,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Perfect piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect accessory for Mac Pro. Has all plug ins that you need.
I would recommend this to a friendBrand response from J5create Team
Posted .Everything needed in one. The JCD382 not only matches, but requires no complex driver install for easy setup.
Sincerely,
j5create
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
retuned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked well but you can not plug it in if you have a protective cover on your MacBook.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Due to the nature of the JCD382 requiring a full insertion to the side of the Mac for full functionality, having a cover on could impede a proper connection. We're sorry to hear it was not the right adapter for you; we do have other PnP hubs available that connect via a host cable eliminating the need to remove the protective case and if interested we would be more than happy to discuss them with you. Our contact information can be found on the casing and a rep will be ready to help.
Respectfully,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect Accessory for new Mac Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect! Easy to use and connect with other products. Good price too!
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to use, compatible with other products and at a good price make up the JCD382 and we appreciate you taking the time to let us know, Angel478.
Regards,
j5create
Rated 5 out of 5 stars
Thank you Best Buy employee!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it had not been for the Best Buy employee suggesting that I purchase this to go with my MacBook, I would have been so frustrated when I got home because I didn’t realize that there were no USB or HDMI ports on the MacBook. This purchase was an absolute necessity and it has served me well!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there, the Mini Dock is perfect to add monitors, USB-C/USB peripherals, etc. Thank you for your review. Enjoy, j5create.
- Pros mentioned:Usb
Rated 5 out of 5 stars
Lot of inputs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for USB ports and so cards etc on MacBook Pro
I would recommend this to a friendBrand response from J5create Team
Posted .Lots of inputs for the Mac user is promised with the mini dock; simply connect it to the side of the Mac, watch the blue LED light turn on and you're all set to use, thanks for the positive review!
Appreciatively,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is wonderful to all of the necessary ports in one plug and play.
I would recommend this to a friendBrand response from J5create Team
Posted .Mac users looking to add SD card reading, monitors, mice, keyboards and more; look no further, the PnP JCD382 will provide all those needs in seconds, simply insert to the side of the laptop and you're all set.
Thanks,
j5create
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tool but you need to ensure it is pushed in all the way.
I would recommend this to a friendBrand response from J5create Team
Posted .MickeyV, Customer input is always welcome as it helps us improve. When it comes to the JCD382 not working unless it is pushed in all the way - we apologize for the troubles there. If you would like a device that connects via a cable, we recommend taking a look at the JCD383. Thank you for your time and if you please have any questions or concerns, please reach out to us and we'll happily help.
Cordially,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very compact.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use..makes my computer tasks more efficient.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to use is what attracts many to the JCD382, simply ensure there is no space between the Mac and the Mini Dock, watch the blue light turn on, and you're all set to use. Feel free to contact the support team on the device packaging if you ever have questions or concerns and someone will be glad to assist!
Sincerely,
j5create
Rated 5 out of 5 stars
No issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Haven’t had any issues with it. I’d recommend
I would recommend this to a friendBrand response from J5create Team
Posted .Working great is what we love to hear - thanks for the review!
Gratefully,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, works great...........................
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to use and working great is guaranteed by the JCD382; the plug and play architecture of the mini dock will have you back to work in no time. Thanks for the positive review, we really value you.
Cordially,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised would recommend to a friend, super easy to use
I would recommend this to a friend - Pros mentioned:Ports
Rated 5 out of 5 stars
Nice addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with all my other devices, provides multiple ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Great addition for Mac users looking to read SD cards, add monitors and USB ports for peripherals; the JCD382 will meet those needs in one. Feel free to contact support on the casing for questions, concerns, warranty information and a rep will be happy to help.
Sincerely,
j5create
- Pros mentioned:Size
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lil gagit for studio gear lil and ez to carry in macbook case
I would recommend this to a friend




