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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 972 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Drive Mini Dock's ease of use, plentiful ports, compact size, and generally good performance. Many appreciate the additional USB ports it provides for their MacBooks. However, some customers experienced issues with compatibility, connection stability, and the device's tendency to overheat. A few also felt the price was a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 972 reviews
  • Rated 5 out of 5 stars

    Compulsory for this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tool to connect all your peripherals and recharge at same time

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Alex, Compacting all accessories into one has never been easier; the JCD382's PnP nature requires no complex software install getting you up in seconds!
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Great dock for photo transfer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like the stability of this unit. Would recommend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It's simple plug and play design makes this mini dock a top choice; simply connect flush against the side of the Mac, watch the blue LED light turn on and you're ready to use.
      Respectfully,
      j5create j5create

  • Rated 3 out of 5 stars

    pretty good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always stay plugged in perfectly, but probably apples fault and not the device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The j5create Mini Dock should fit jus snug in the USB-C ports of the Mac; in the case that it is slightly loose, I would recommend contacting the support team on the packaging and we would be able to narrow down the issue and offer a solution.
      Regards,
      j5create j5create

  • Rated 5 out of 5 stars

    You cant beat the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate said this was the best option for my money and he was right.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Best option for the money when it comes to instantly augmenting capabilities on MacBooks - simply plug it in, watch the blue LED light illuminate and you're all set!
      Sincerely,
      j5create j5create

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Would return if I didn’t throw away the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my MacBook Pro, and it would not stay connected. It had to be placed just perfect and any slight movement disconnects all the peripherals attached. I would return it but I tossed the box without thinking. I already bought a different product by anker and it is so much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an adapter for my new MacBook Pro and this does the trick.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For Mac users looking to quickly add additional monitors, SD card reading and more USB ports for peripherals; the JCD382 is a smart choice - simply plug it in and you're all set!
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless connectivity with no issues. Great recommendation from Best Buy employee

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      GMP1, Flawless connectivity with no issues is what we strive for and we're glad to hear your review.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would highly recommend to anyone.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCD382 will add a wide array of ports to your MacBook. It will show off the power and versatility of USB-C ports. We really appreciate your recommendation.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nifty little device lets my daughter plug in all of the needed peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I needed, compact and easy to carry around.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate that you took the time to write a review on the j5create mini dock. This mini docking station will give you the ports that are not typically included on laptops these days. I hope that you have a great day.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Must have for macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simple "dock" is a must have if you use your MacBook for work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      With MacBooks now only having USB-C ports this mini docking station will give you a couple USB-A ports to connect to older devices.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife utilizes this everyday for personal and business

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      This is a great addition to any MacBook. The extra ports and the option to add extra monitors will let you get the full potential out of your MacBook I hope that your wife continues to use the mini dock.
      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    Hmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure this one out. I know it connects to my MacBook Pro, outside of that I’m not sure.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Jdrd, We appreciate you voicing your concern with the JCD382 and how it works. If in the future, you experience issues with any of our devices, please reach out to support and an agent will be more than happy to lend a helping hand.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    J5create

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly have no clue what this thing is, gf bought it for herself

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Miami305, we appreciate the five star review! If you have any questions or concerns regarding the JCD382 or other j5create device, please don't hesitate to reach out to us and an agent will gladly assist.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Great dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and allows me to hook up the right cables to my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Great dock for Mac users due to it's diverse capabilities make this a poplar choice; it's no driver required nature will have you up and running in no time.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Great docking port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking port for our new apple laptop. Great for expanding of devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Mac users looking to read SD cards, add monitors, USB devices can now do so with the JCD382; it's PnP architecture will have you up and running in seconds.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Good dock, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this dock. It works well and is lite enough to carry in by laptop bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra Drive mini dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and very useful. Fits our needs perfectly.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Yoshi,
      Glad to hear that you like this mini docking station. By adding a docking station of some kind you can get the full functionality out of your laptop. Thank you for choosing a j5create device.
      Have a nice day,
      j5create j5create

  • Rated 5 out of 5 stars

    Great to expand your MacBook ports

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife excellent product and good price

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Manuel,
      I am glad that you were happy with the quality and price of the JCD382. Thank you for choosing this j5create mini docking station and writing up this review.
      Have a nice day,
      j5create j5create

  • Rated 3 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any sort of case on your laptop, this simply will not work. I returned it. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Elyco1, We regret to hear the JCD382 did not work with your MacBook. We have other models such as the JCD383 which connect via a cable and this may work for you. If you wish to learn more about the hub, please reach out to our support team and a rep will gladly answer any questions you may have.
      Respectfully,
      j5create j5create