Customer Ratings & Reviews
- Model:
- JCD387
- SKU:
- 6402116
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the ULTRADRIVE Kit USB-C Dual-Display Modular Dock's ease of use and its USB-C compatibility, finding it easy to set up and use with various devices. Many appreciate its compact size and the ability to support dual displays, although some experienced compatibility issues with certain MacBooks. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Perfect component
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I needed and the price was reasonable.
I would recommend this to a friendtwo monitor setup via HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item worked as described for a Macbook Pro 2017 13".
I would recommend this to a friendEasy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.compact, functions as it should and it's easy to use
I would recommend this to a friend- Cons mentioned:Compatibility, Performance
J5 create
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my MacBook Air. Only one device at a time. Would not recommend.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Depending on the Mac's specifications, you may only be limited to one additional display at a time. Because the JCD387 is a PnP adapter, the monitors should be displaying once you connect the modular as there is no driver required. For further investigation regarding this situation, we recommend contacting support for alternatives.
Respectfully,
j5create
Convenient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for multi use! Let’s me charge my laptop and use my wireless mouse
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Amber, it's nice to hear our device was convenient for you. Thanks for your rating!
trish
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Wifi was bad at my place. No my wifi is great.
I would recommend this to a friendBrand response from J5create Team
Posted .Each kit can work alone on a USB-C equipped device and can work simultaneously together with the main body. Thank you for your review.
Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product. Game changer! Smooth addition to my Macbook
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you, AllenSr. Enjoy your new device. Cheers!
Tech Support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Mac. I am able to connect my doc cam and other monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Mrspierret5, I'm glad your other devices works great with the Modular Dock. Thank you for your review. Cheers.
Yay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Yayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an adapter to be able to down load pictures from my sandisk. It works well
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This is a great mini docking station for a MacBook. The adapters allow you to choose the ports that you need. The adapters can also function without the main docking station.
Thank you,
j5create
Great for videos
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my MacBook Air to play videos on when I’m staying at a hotel
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Etien214, thank you for choosing the JCD387 and it's nice to hear it's a perfect fit to your Mac. Thanks a bunch, j5create.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly, lightweight and the interchangeable models are very convenient.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Gaby,
This is one of our newest models for MacBooks. The modular design lets you choose what ports you need. It also comes with a carrying case so you don’t lose your adapters. Thanks for choosing a j5create product.
Cheers,
j5create
add on to computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great and we are all using it and it is working effectively.
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad you all are enjoying the Dock. Thank you for your review.
Just what I Needed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the product I use for my dual monitors in my home office.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi rtbarber, thank you so much for taking the time to leave us a rating on the JCD387. Take care, j5create.
- Cons mentioned:Compatibility
This thing SUCKS! Go back to the original design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the old one (which I should’ve kept) this thing wobbles when connected to the port. It looks and feels cheap. My j5 usb-c to Ethernet port doesn’t work on it. Also can’t charge my MacBook from the USB-c port that’s on the side. The magnets are not strong at all. I feel if I were to yank on a cable this thing would snap off the port easily. Don’t buy this one
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Mike!
I would like to apologize for the inconvenience that this has caused you. My customer service team is available to assist you in making sure that everything works correctly on your device and can address any other issues you may have with it. Our information can be found on the back of all of our product boxes and on our website under the support tab. We have links to our chat service, ticketing service, and to our phone service as well.
Thanks,
j5create
Not worth the money. Poor warranty experience.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fails easily with normal use. The manufacturer takes seven calendar days on average to reply to service emails. Chat and phone support are offered but never available. You'll be asked to return your defective device to the store first, which is meaningless if you're outside of your return window. The warranty replacement process involves shipping the device to some individual in the state of Georgia and waiting for a replacement device to be returned. This assumes that you meet their very stringent accessories return requirements (ie. they require that you return every single thing but the box, not simply the component that failed). In the meantime, you're obviously back to the functionality gap that this product bridged. Given their email turnaround, it's really hard to imagine they're going to be speedy with replacing anything. In summary: The customer experience for this product fails on many levels and is very disappointing. Will never buy again.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We sincerely apologize for the inconvenience you experienced. In many cases, a defective or failed product requires a return to the manufacture (j5create) for evaluation. Once the warranty department has received your item, they will ship out a replacement unit (JCD387) to you as soon as possible. Again, we apologize for the inconvenience. Cordially, j5.
Usb
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome works great! Have to take my cover off to use though
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings Josh, we're glad to hear the Docking Station is a great unit and we do apologize that cases on computers must be removed for a flush connection. Thanks again, j5create.
Worked great on my mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to connect a cheap Bluetooth mouse. It did the job
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This docking station is a great way to get a diverse array of ports for a MacBook. If you do not need the entire dock the individual adapters can be plugged in by themselves giving you a wide array of set up options. Thanks for sharing your review.
Have a nice day,
j5create
Its no good with case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for without case but when your computer with hard case its not fix perfactly
No, I would not recommend this to a friendGreat Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very handy and versatile device for my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello there. the adapter is great for Mac's, no worries on downloading drivers. Just Plug and Play, your good to go. Cheers!