Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the USB 3.0 7-Port HUB, particularly highlighting the abundance of USB ports and the improved overall performance of their external devices. Users appreciate its ease of use, convenient size, reliable connectivity, and fast data transfer speeds. While some find the price a bit high, and others note it's not ideal for charging, the positive aspects of the hub generally outweigh these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, simple plug and go USB hub. I needed something to set up multiple thumb drives at once and this was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    A nice powered hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to expand the ports on a new docking station, and this fits the bill. Being a powered hub, it's not taking from the docking station and can even charge a phone. This is exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice USB hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice sized hub. Plus it's powered with all 3.0 slots! :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek design, works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase a new USB 3.0 hub to take on the road with me, so I did t want a large or heavy unit. Many hubs are small but their power adapters are heavy and bulky. I also wanted a powered hub as I tend to plug power hungry devices in, and self powered hubs don't provide enough amperage for many devices. The j5 hub satisfies all of my requirements in spades. I took it with me on a recent trip and it worked flawlessly. I love the sleek metal design and it's very small, fitting well into my bag. And the power tramformer is small. Highly recommended!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Perfect for USB peripherals such as keyboard n mouse, flash drives, webcams and more lower power peripherals j5create

  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Easy as pie!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design, works perfectly for my at home office! Allowed me to add 2 monitors to my laptop with ease.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for your feedback on the j5create 7 port USB hub.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worked good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as expected no issues with using it properly powered devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    j5create - 7-Port USB 3.0 Hub

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, portable and high speed. running without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Returned it because it did not fit my surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older model surface and wanted to see if it would work. The Best Buy rep had no clue and suggested I buy it and if it did not work, I could bring it back. That was an hour round trip. I wish the instructions were clearer, making the point of which models it works with and which ones it will NOT work with. I got my wife a new surface a month later and got her one of these and it works like a charm. If you want extra ports, and it fits, it is a good accessory.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Plug n Play USB ports, no software required. j5create

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Fantastic hub for your laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this usb hub, very stylish and travels well with my laptop, like it has 7 ports, no issues, so far, it has a power adapter if you want to use it, I use this with my new ASUS laptop and have had no issues, even my mouse works in it, as they suggest you don't use your mouse connected to a hub, this works.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Fantastic hub to add on to a Windows, Mac, or Chromebook short on USB ports for peripherals. Now, you may use up to 7 accessories at once eliminating the need of disconnecting one to use the other.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great USB expansion hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old 4-port USB 1.0 hub for my computer when I needed to back up my iPhone and the connection through the old hub took over 2 hours. After I upgraded to this new multi-port 3.0 hub the backup takes about 5 minutes. The hub is compact and fits nicely next to my computer, it is sleek looking, and it doesn’t have extra stuff I won’t use. Just basic functionality, it does exactly what I want it to do and I am very happy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Aimee!

      That's fantastic! I'm glad that our product has helped you get up and running. With everything going on in the world, ease of use and connectivity are super important and I'm happy that this fit the bill for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb ports
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Little USB Hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB port hub was just what I was looking for. I went in store to find it since I couldn't wait for an online order. I was pleased that I could find it in a physical Best Buy store. I believe it was a little bit expensive though, but it all ports are 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Usb ports

    Rated 5 out of 5 stars

    As described no issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well and is powered or non owe red hub. I use all 7 ports with no issue. I have ran it with 7 external drives with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of using the hub, I can't find anything I dislike. Worth the money, and it's small as well. Easy to conceal behind your monitor or stick to the backside of your desk for the available ports are sticking up, which is what I did.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Nice simple USB expansion

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outgrew the USB ports on the computer and also needed USB 3.0 connectivity to make things work - a lighted gaming keyboard, mouse, and mouse pad. Plugged in the adapter and connected to the computer and everything worked perfectly when I plugged in the accessories. I was able to use double stick tape to mount it under the desk for easy access but also keeps it out of the way.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for sharing your input and what devices you have been using with our Hub. Have a great day! j5create

  • Rated 5 out of 5 stars

    So you found out you needed a powered USB hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best you can find and lasts several years. This is the second one I have bought and would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Experience

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day I was in Best Buy Gretna location, service was fast and pleasant. The attitude of every clerk was friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as planned. I can charge my phone, plug in controllers and more without issue and they all work. Fixed it so I can charge my phone at my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great hub!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with no issues, had all the ports full for 8 months no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb ports

    Rated 5 out of 5 stars

    Great USB HUB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seven port USB hub did the trick for me. It allowed me to move most of my laptop cables to any one of it's 3.0 USB ports behind my laptop thereby making my work station look neat and tidy. The hub is small and can be easily concealed making it a perfect solution for me. Good price and well made.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Cindy!

      That's great to hear! I'm glad that this has made your work experience more enjoyable and made things easier for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great usb hub perfect set up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect USB hub. Just the right amount of spaces easy set up was able to connect all of my computer peripheral in no time at all. It takes a hardly any space. It’s perfect size.

    I would recommend this to a friend
Sponsored