Customer Ratings & Reviews
- Model:
- JUE130
- SKU:
- 2001047
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, USB functionality, and performance of the USB 3.0 Gigabit Ethernet Adapter. Many appreciate its compatibility and the reliable connection it provides, frequently citing positive experiences with setup and installation. While some users noted challenges with driver installation, the overall feedback highlights the adapter's value and effectiveness.
This summary was generated by AI based on customer reviews.
Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well while it lasted, but did not last within a year of normal use.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you have had the adapter for less than a year it will still be covered under the manufacturer’s warranty. For assistance with this you can contact j5create’s customer support team. You can find our contact information at the link below:
https://en.j5create.com/pages/contact-us
Thank you,
j5create
Earthnet Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an IMAC and it would not work on a Mac computer. The program kept asking for a Microsoft PC, which I do not have. Borrowed a usable adapter from a friend. I still have the adapter and the package it came in. If anyone needs one, just let me know. You pay the postage and it's yours. Max Stevens.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Max,
Below is the direct download link for the Mac software driver for the JUE130. This should get the adapter up and running for you.
https://download.j5create.com/driver/USB_3.0_Ethernet_Mac_10.15_Driver/download.php
If this does not work you can contact j5create customer support. You can find our contact information printed on the box.
Thank you,
j5create
There was not an option for less than one star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is misleading.. It stated you would download upto 1gbm which it doesnt even download or upload greater than ten mbs.. I did send in a ticket to the customer service who sent me to a link to update drivers which didnt change anything.. Would of returned it, but my time is more valuable than $20 of aggravation.. I would not recommend this item to my enemies..
No, I would not recommend this to a friendBrand response from J5create Team
Posted .RKBA101, We regret to hear about the slow speeds you experienced with the JUE130. This could be due to different factors such as the incorrect Ethernet cable, being behind on updates, and more. In order to narrow down the root of the issue, we recommend contacting the support team mentioned on the casing, a rep will be more than happy to lend helping hand and offer solutions. We apologize for the inconvenience and hope we can still turn things around.
Respectfully,
j5create
Didn't help me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't help my issue with having slow internet. I had to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JUA130 will support up to gigabit speeds. Each device and cable between your internet service provided and your computer will have an effect on your connection speed. I regret to hear that it didn’t work for you.
Have a good day,
j5create
Don’t buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete trash I wouldn’t buy this at all. I was on hold with customer service for days and still nothing worked. I downloaded a bunch of drives and still no work. I bought a different brand and it worked instantly.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Alex, we are sorry to hear that the JUE130 wasn't working as intended. If the device was for a Mac with Big Sur, unfortunately we do not have a driver as of yet. If it was for a Mac not running Big Sur or a Windows platform, it could have been a defective unit. Please call in and a representative will gladly do an exchange process with you. We apologize for the inconvenience and hope to hear from you, j5create
Don't Buy This Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product stinks. What adapter todays comes with software on a DVD disk. The disk is useless on a laptop and considering that the adapter would only be used on a laptop, why did Bestbuy even sell this adapter.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello and thank you for your input. Subject to the operating system you have, the JUE130 may be a plug-and-play. If you are wishing to use the JUE130 with a Mac, we advise you to contact the support team and a specialist will be glad to talk you through the whole process. I apologize for the frustration this caused. The CD is actually an older driver version and it can be misleading - we sincerely apologize for the confusion there. Please feel free to reach to us via email, chat, or phone and we'll gladly assist.
Respectfully,
j5create
Not to happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Mac and this one was not that great to plug in and play. If you have a Mac I recommend the apple one
No, I would not recommend this to a friendTo slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt get over 25 mbs after updating. It was really slow
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Ethernet speeds can vary depending on the processing speed of your computer, the amount of traffic on the connected network, and quality of Ethernet cabling. I recommend reaching out to our customer support team who can help with finding the problem and solution. To contact our customer support team please visit the j5ceate website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Was good, but then it wasn't
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 8 months and then stopped working.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .CML11, Thank you for reviewing the JUE130 as it helps us uncover flaws. It is possible that if updates were made to the computer, the JUE130 may lose proper functionality. In such situations, we recommend reaching out to the technical support team printed on the casing to speak with a rep and they will be glad to lend a helping hand in assisting you getting setup again. The JUE130 is covered under a manufacturer's 2 year warranty and in the case where it is deemed to be defective, we will be glad to exchange it for you. We sincerely apologize for the troubles and look forward to working with you.
Respectfully,
j5create
- Pros mentioned:Ease of use
Did not increase speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease to use however minimal change in internet speed.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please check your Full Duplex setting. Go to Device Manager > Network Adapters > locate AX88179 > Right-click and select properties > Select the Advanced tab and select on Speed & Duplex. Please make sure the Ethernet cable to connected to a modem or router, no adapters in between. Thank you
not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for what I needed. I don't think it was the product but the computer.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize that the USB 3.0 Gigabit Ethernet Adapter did not work for your needs. If you contact our customer support team they can help assist you with finding a product better suited for your needs. To contact our customer support team please visit our website and click "SUPPORT" tab at the top right of the webpage.
had to for my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.almost 6 month old hp computer nothing but trouble microsoft work on twice, greek squad i don't know how many times , now hp wants me to send it to them don't know how long - geek squad wants two weeks to fix and you ask me about a small part i had to buy cause my dsl port went bad go figure; no i am not a happy customer
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB Ethernet Adapter gives you access to the internet if your Ethernet port is not working on your computer. It supports 10/100/1000 Gigabit connections. This device also requires an installation of a driver for proper functionality. Please make sure you have full Admin rights to complete the process. Thank you.
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept getting disconnected so I returned it. Would not recommend.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We recommend updating Serial Bus Controllers and any other updates such as BIOS, drivers, etc through your computer's manufacture website under their Support section. Being behind on updates could cause the j5 device to not function as intended. We apologize for the convenience.
Seems well made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for connecting my series 2 Tivo to network. Returned item.
No, I would not recommend this to a friendOkay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't noticed a huge increase in speed as it states it delivers.
No, I would not recommend this to a friendTotal junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with MacBook Air or with MacBook Pro. Totally useless for Apple laptops. Search internet and you will see that no one could get it working with Macs.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper installation is vital for the JUE130 to function as intended and we regret to hear you were unable to get it setup. Due to security prompts on macOS, we recommend contacting the support team mentioned on the casing and have a rep talk you through the whole process until you are able to surf the web. We apologize for the troubles you came across and hope we can still have an opportunity to assist.
Respectfully,
j5create
interrupts my internet connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work as good based on what I read and was told. It actual interrupts my internet connection.
No, I would not recommend this to a friendDon’t waste your time or money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software download not compliant with Apple security protocol. Customer service unreachable. Device will be returned for a refund.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. If you do not have administrative privileges on your computer user account, you will have to contact your system administrator, IT or help desk, and request that they install the driver software on the computer's local Admin account. We apologize for the inconvenience.
Mine died after 3 months, so...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ceased to work after 3 1/2 months use. Used it three days out of the week during that time. Just straight up died.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Try uninstalling and reinstalling the drivers for the USB 3.0 Gigabit Ethernet Adapter. Reset the networking hardware, i.e. power-cycle the modem, or router. Power-off your networking hardware for approximately 30 seconds then power it back on. Cross-test the device with another Ethernet cable, or connect the Ethernet cable into another RJ45 port on the networking hardware. Try renewing the DHCP lease. Check if there are any available updates for your computer. Being behind on updates could cause the j5 device to not function as intended and in order to rule everything out we recommend contacting the Manufacture (of your computer) Support in order to have them assist you in properly updating your computer. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you.
Did not work as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After studying tutorials, I purchased this as recommended. Unfortunately it did not work for me. That being said, It very well may work for someone else in another way.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am sorry that the Ethernet adapter did not work for you. Here at J5Create we have an experienced customer support team that help get your device working or help you select the device that best meets your specific needs. Our support team can be contacted through the support tab on our website and can provide assistance through live chat, email, or over the phone. Again I apologize that the adapter did not work for you, and I hope that you consider J5Create for future computer accessories.
Thank you for the feedback,
J5Create