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Customer Ratings & Reviews

Model:
JUD380
SKU:
10757586
$79.99

Customer reviews

Rating 4.3 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,549 reviews
  • Rated 5 out of 5 stars

    Another great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to run multiple screens for a live streaming service and this has so far fit the need. You have to make sure that you download the software for the J5 to properly function but it is worth the money when you do.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and a 5-star rating. I'm happy to hear the Mini Dock was a great fit for you. Have a great day! j5create

  • Rated 5 out of 5 stars

    Extended monitors plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like advertised on the box Has a little delay on usb plug side Would buy again if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There’s better elsewhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to download a software for the hdmi to work plus it requires a large memory

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The HDMI and VGA requires drivers for dual displays. Thank you for your review. j5create

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the device to be able to use dual monitors for my laptop. Works great. The only thing I would add is the ability to tighten the serial cable to the device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      HappyCamper, Due to the design and size of the JUD380, adding screw holes for the VGA port may have caused design flaws and therefore they were omitted. We apologize for the inconvenience this may have caused with looser connections. We do have other models available with screw holes on VGA and if interested, a representative will be more than happy to provide further information for you on them. We greatly value your input.
      Sincerely,
      j5create j5create

  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my work tablet. I am able to connect my monitor, mouse, keyboard and internet all with one item. Only issue is the UBS connections are a little loose.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Theresa, If you are experiencing loose USB connections, this could be due to different reasons. In order to narrow down the root of the issue, please reach out to support and a rep will gladly lend a helping hand to resolve the discrepancy at once.
      Appreciatively,
      j5create j5create

  • Rated 4 out of 5 stars

    Laptop Dock on a Budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised - conveniently requires no power. If you can live with 2 USB, 1 network jack and 1 HDMI this dock is for you. Drivers installed automatically on Windows 10.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With its space-saving, travel-friendly design, you can quickly set up a workstation while on the go! j5create

  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! No issues losing internet connection as I previously experienced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The usb hub that does nothing well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I'm not giving this a one star is that it did technically do what I bought it for. That being said, it's far from good. The only thing I wanted was a usb to vga adapter, and I was incorrectly told this was the only option at the store. Not only was that false, this product is almost four times the price of the actual thing I needed, and doesn't do a good job of anything it claims to. First, it has trouble managing more than two usb connections at once. Second, it takes forever to set up and isn't technically plug and play, as the device has built in software that has to load before is can connect to a vga signal. Third, it's basically overpriced, even by computer hub standards. Avoid this product entirely and just get something from a different company.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB 3.0 Mini Dock requires an available USB 3.0 port, as well as an installation of a driver. If the computer has network access and administrative rights, Windows can automatically install the driver when the device is plugged in. The micro USB Power In port is recommended when using with high-powered USB devices or with multiple peripherals at once. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 4 out of 5 stars

    Good alternative to USBC hubs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well for machines that don't have usb-c, however there is a typing delay at times with a wireless keyboard/dongle.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      A docking station is a good addition to any laptop. There are several factors that could be causing the delay if you would like troubleshooting assistance our contact information is below:
      https://en.j5create.com/pages/contact-us
      Have a good day,
      j5create j5create

  • Rated 4 out of 5 stars

    Great Mini docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. I needed to installed the software in my laptop which was an issue since the company I work for does not allow us to install anything.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      DannyL, Work provided computers can require administrative rights to install anything and I'm sorry to hear you experienced delays there. In regards to the JUD380 adding everything you needed to get your work done - we're excited to hear it.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    excellent buy to expand functions on my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i went into the store thinking about buying a computer that could replace an older tower, sales discussed my needs and suggested that i could use my Surface to do the same functions. great support that was a good solution for my problem at a minimum of cost!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Keeping costs at a minimum can be tough, but we're glad to hear the JUD380 was exactly what you needed.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was suggested by a very knowledgeable & helpful sales rep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB plug in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good but plug in not replaceable so when it goes bad you well need to replace the whole thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mini Dock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mini doc to add a 3rd monitor to my workstation. This dock was perfect. It was easy to plug n play and so far there haven't been any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this for a new remote job and it allowed me to connect multiple monitors at an affordable price.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for leaving a review and I'm happy the Dock was a great device for multiple monitors. Cheers. j5create

  • Rated 4 out of 5 stars

    OK product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as descried but only had one HDMI out and uses AVI out for 2nd monitor. Not the perfect setup when doing a docking station but works for other setups.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add 2 additional displays with HDMI and VGA outputs j5create

  • Rated 3 out of 5 stars

    would buy again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as expected plug and use item. would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to add additional monitors and create a solid docking station for the office. This works very well and has been able to handle addition monitors and USB connections. Good value for the money.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Paul,
      Many people are taking the time to build out their home office workstations since working from home has become much more common. The extra monitors and a wired internet connection can really improve the work from home experience.
      Thank you,
      j5create j5create

  • Rated 4 out of 5 stars

    Handy little dock station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good only problem is it can not be used with a chrome book no driver's available.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I would like to apologize for any inconvenience that this has caused you. My Customer Service team is available to assist with driver issues and are available through multiple ways for your convenience. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our phone, livechat, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Good product, but OS update made it useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac OS update 10.14.4 made product useless. Will work in previous versions.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Joktru, We value your review in regards to compatibility with macOS Mojave. At this time, we have compatible software and if you would like more information, please reach out to support and a rep will be more than happy to answer any questions or concerns you may have.
      Respectfully,
      j5create j5create