The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,548 reviews
Rated 4 out of 5 stars
Had to return
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does not have the ability to use dual monitors properly. Cannot use multiple cords of same size at same time.
We're sorry to hear the JUD380 did not meet your expectations. In situations like these, we recommend contacting support on the casing to speak to a representative and they will be happy to troubleshoot, or offer a working solution if necessary. Thank you for your input. Respectfully, j5create
Rated 5 out of 5 stars
Should have bought this sooner
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only regret is that we didn't buy it sooner. Makes everything much more simple and organized. No mess of wires coming from different equipment and my multiple screens are perfect now.
Hey there, I greatly appreciate positive input on our products. Supplying monitor connectivity, Ethernet and USB ports for gadgets in one make the perfect space-efficient add-on. Regards, j5create
Rated 3 out of 5 stars
It worked, just not very well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Giving it three stars at the dock operated correctly. I bought it to extend a display from my laptop, and to use wireless keyboard and mouse. All worked when hooked up.
Only problem is that when the USB relays were plugged into the dock vs. directly into the laptop, there was serious lag and the connection sometimes felt dropped for 2 to 3 seconds.
Hello Matt, I'm sorry to hear about the experience you had with the JUD380 and your peripherals. When it comes to wireless mice and keyboards being connected to a USB 3.0 port, you may experience lag, jumping of the cursor which is due to radio waves produced by the USB 3.0 port and dongle clashing. For this, we recommend a wired, or Bluetooth instead. If you wish to obtain more information on this issue, please reach out to our support team printed on the casing and a rep will be more than happy to answer questions or concerns you may have. Respectfully, j5create
Rated 3 out of 5 stars
Less useful
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not much useful compare to price as it few port 1 hdmi 1 vga
We apologize the JUD380 does not provide enough ports to meet your needs, we would highly value the opportunity to discuss other devices we have in stock and see if we can better accommodate you. A representative can be reached by contacting support on the packaging and they will be happy to help. Respectfully, j5create
Rated 4 out of 5 stars
N - MDS
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Smaller package would make it great.
Hi Bestcustomer, the JUD380 is one of the most seeked out devices due to it's VGA and HDMI monitor capabilities. We greatly appreciate your input as we strive to better our devices each day. ** Feel free to contact the Technical Support team on the packaging for device warranty registration, further assistance or if you have any other questions and someone will be glad to assist you. Thanks again!
Rated 4 out of 5 stars
Be careful with Older machines
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to exchange because had older MAC ....needed an older Thunderbolt to HDMI converter
I'm so sorry about that! If you'd like to contact my customer service team, we'd like to hear more about this. Our information can be found on the back of all of our product boxes and on our website.
Thanks, j5create
Rated 4 out of 5 stars
Works fine with windows
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn’t work with MacBooks. If you intend to use with windows then it is fine.
Hello, This docking station connects to your computer with an older USB type A plug. Current MacBooks are not being manufactured with USB type A ports. If you would like a similar mini docking station that will plug into your newer MacBook, I would recommend the one below. https://www.bestbuy.com/site/j5create-j5create-usb-type-c-dual-hdmi-mini-docking-station/6201440.p?skuId=6201440 We appreciate your feedback and hope that you have a great day. Thank you, J5create
Rated 5 out of 5 stars
No gimmicks!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No gimmicks!
This works as intended.
Worked for my Windows laptop and Mac Book Pro. Great value for money!
Highly recommended.
Thank you for your feedback. Enjoy and have a great day, GeorgeP.
Rated 5 out of 5 stars
I bought on a trial basis
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed another device so i returned this on in the box.
One good thing about Best Buy they understand if is does not work for you it can be returned if not used
Trying out products to determine whether or not it meets your needs is very important and we understand; for determining whether or not a device meets your needs and requirements, we highly recommend contacting the support team on the packaging and a representative will be more than happy to find you something that will meet your needs. Respectfully, j5create
Rated 5 out of 5 stars
Good hub.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing works as advertised. It's a good hub for those who need the extension. Just make sure you have USB 3.0, otherwise, you won't get the full functionality available.
Compatible with USB 2.0 and 3.0 for flexible connectivity and functionality; the JUD380's unique design supplies all needed to get the job done. Gratefully, j5create
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome!!! This product help me run two monitors!!!