Customer Ratings & Reviews
- Model:
- JUD380
- |
- SKU:
- 5901250
Customer reviews
Rating 4.3 out of 5 stars with 1549 reviews
(1,549 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
J5 USB docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient inexpensive way to have add docking station to laptop. I have two one for connection at office one for home.
I would recommend this to a friend- Pros mentioned:Usb
Rated 5 out of 5 stars
Download Drivers First
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does was it is supposed to. Using this currently for a 3rd HDMI laptop screen and wireless charger. Does not require an external power source which is nice to reduce the amount of busy wires around the desk.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
Finally found something that worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My All-In-One would not connect to a second monitor through the HDMIs and it was recommended I connect this product to the USB in my AIO then run an HDMI to the 2nd monitor. It worked beautifully. I can also can plug it into my Surface Dock and do the same. I had tried a similar dock that I found online, but it did not work.
I would recommend this to a friendBrand response from J5create Team
Posted .Compact and lightweight design for maximum portability
Rated 4 out of 5 stars
Just what I needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been working at home lately and my neck has been aching from using 1 monitor + laptop monitor. I bought this to connect a 2nd external monitor. Downloaded the driver, plugged in the new monitor and works instantly. My only gripe would be the VGA socket doesn’t have the screw holes in the hub so if you’re using a vga cable it might fall out of you keep jostling the wires. I had extra long zip ties and just zipped the cable to the hub so it doesn’t fall out when I’m plugging/unplugging my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Meeting your needs to work from home is what the JCD543 does best, thanks for the input. As for the VGA constantly losing connection; we understand, there are other adapters available that do have screws for VGA monitors and would value the chance to discuss them with you - our support information can be located on the packaging and a rep will be ready to assist.
Sincerely,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Works for me...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have an older laptop without the HDMI access. I wanted a tool that would help in numerous circumstances. Used it right away for a HDMI presentation link to a monitor in front of a masked and distanced seated group of 30 folks at The Houston Design Center.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
I am happy to hear that the JUD380 was able to help display your presentation. This is a great little dock that will add a lot of functionality to a laptop. We appreciate your review.
Thanks,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
Docking station dream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station worked as advertised. The original intent was to bypass a motherboard ethernet connection issue, which worked and allowed the machine to communicate with the outside world again. Having the other ports with it was a welcome bonus
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Thanks for reviewing the JUD380 docking station. I am glad to hear that it is working well for you. I hope that you get to use the other features on the dock as well.
Have a good day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Meets My Satisfaction...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked just as I had hoped it would. I've connected two 23" screens and can move my charts across borders easily. With 8 plug-ins all being used on the side of my older Dell computer, I needed the extra "room."
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad the mini dock has met your expectations. Thank you for your feedback.
- Cons mentioned:Heat
Rated 3 out of 5 stars
Mixed feelings about this.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this USB station because I needed to have an RJ45 connector for the Internet connection. I also had my wireless mouse and keyboard connected to it. The unit got really hot, and response was really slow with the mouse and keyboard. I got a different brand to use with another computer USB port, and the other peripherals work fine now. I still use this one for the Internet connection, and that's working fine. I'd go to a different brand and model if I had to do it over again.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
Thank you for sharing your experience with the mini docking station. This device will seem hotter than other products since it has an aluminum case instead of a plastic case. Whenever a USB 3.0 device, such as a USB hub, is connected to a USB 3.0 port, there will be radio frequencies radiating from the USB 3.0 connection. These frequencies will potentially limit the sensitivity of wireless receivers close to the USB connection like wireless mice and keyboards. This may be the cause of the lag you experienced with your devices. Plugging your mouse/keyboard wireless dongle directly into your computer may resolve this issue. We appreciate your feedback.
Thank you,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and set up was easy. Questions on whether it would work for me were in part of the description which saved me time from having to call and ask questions.
I would recommend this to a friend Rated 4 out of 5 stars
Note: You Might Need a "Powered" USB Mini Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect two external hard drives to my laptop. Oddly, neither hard drive would work when *both* were connected, but they would work just fine if only one of them was connected at a time. Turns out if you want to connect two external hard drives to a laptop, you must buy a "powered" adapter to do this. Laptops just don't have enough power to drive two hard drives at the same time.
I would recommend this to a friendRated 5 out of 5 stars
Extra ports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed ——- More ports on my Google laptop. Plugged in and everything worked!!!
I would recommend this to a friend- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great attachment.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you have an older laptop that needs the connections. Used it for a work at home job and works perfectly fine vs other brands.
I would recommend this to a friend Rated 5 out of 5 stars
Extension port
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has given me extra ports on my laptop for the printer, work fob and whatever else I need it for.
I would recommend this to a friend- Pros mentioned:Usb
Rated 3 out of 5 stars
Nice Product, but not for Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In theory this is a great product, however I gave it a three as it does not work on Chromebook. It isn't obvious on the packaging that it doesn't either. I needed to be able to hook up my child's Chromebook to a monitor plus have extra USB ports for their extra stuff. Luckily for us we did find a monitor we could hook up to the Chromebook and not need the mini docking station. We just don't have the extra USB ports like this product would have provided.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JUD380 requires software drivers to be installed to fully function. However we do not have drivers compatible with ChromeOS. We do have some plug and play adapters that do work with ChromeOS. If you have any questions our customer support team would be happy to help. Our contact information is printed on the product packaging and can be found on the j5create website.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome little docking station!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little thing saved my (work) life! When COVID19 hit, I bought this and connected my 2 extra monitors with my laptop to work from home. Easy to do for a non-techy like myself! Been working from home for over a month and a half now and have no issues.
I would recommend this to a friendBrand response from J5create Team
Posted .Being sent to work from home at a moment's notice is not the easiest thing to do, the JUD380 providing the user with video, USB and Ethernet ports all in one make this a top seller. We are happy to hear the mini dock was a great help and you are dong well.
Stay safe,
j5create
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
USB 3.0 Mini Dock Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as expected. Was able to pick up in store same day.
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
Docketing Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station does what it was intended but makes my surface hot when in use. In addition the sales person indicated that it also had a usb-c port and it did not. That was a power supply port. Since that was an important port that I was looking for, I was highly disappointed. I kept it because I also needed the HDMI port. So main issue is with the sales person than the product except that the company didn’t offer at the store all of what I needed.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I regret the confusion with the shopping experience. If you ever have any other questions about j5create products or need a recommendation our customer support team would be happy to help you. You can find our contact information on the j5create website under ‘Support’.
Thank you,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
A good buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. I carried 3 adapters to do the exact same thing this does...and more. I use the Ethernet and HDMI at the same time with no issues. The only drawback, it’s not 4K capable but that’s ok with me.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Onix22, for your review. I'm glad you are enjoying your Dock. Have a great day!
Rated 4 out of 5 stars
Works fine, but has some minor issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before using, you need to go their website and pull down their latest drivers. It will not do that for you. Next is the VGA connector. While it has all the proper pins and the cable plugs in OK, there are no places to screw the two jackscrews in the cable to hold it in place. Finally, the adapter includes a socket for power from a micro USB power supply, but the documentation provides zero direction for when you would ever need to provide external power (or how much). Its a bit on the pricey side to allow use of an older VGA monitor, but it has worked as advertized.
I would recommend this to a friendBrand response from J5create Team
Posted .Working as advertised represents the JUD380; it's VGA, HDMI, Ethernet and USB ports make this mini dock a must have for working from home. For driver installation assistance, recommendations on other adapters, support can be reached with it's information on the packaging and a specialist will be happy to lend a helping hand.
Cordially,
j5create
Rated 4 out of 5 stars
Great docking station!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station has made it easier to be able to charge more items at one time. The price of this docking station is less than if I bought all separate USB plugs.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey Batwoman2, I'm glad to hear the JUD380 has been able to facilitate work. If you have any questions or concerns with your device, feel free to reach out to support.
Appreciatively,
j5create



