Customer Ratings & Reviews
- Model:
- JUD380
- |
- SKU:
- 5901250
Customer reviews
Rating 4.3 out of 5 stars with 1549 reviews
(1,549 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Many appreciate its compatibility and the availability of multiple ports, while some find the price appealing. However, a few customers have noted that the device tends to heat up during use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Rated 3 out of 5 stars
Mixed feelings about this.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this USB station because I needed to have an RJ45 connector for the Internet connection. I also had my wireless mouse and keyboard connected to it. The unit got really hot, and response was really slow with the mouse and keyboard. I got a different brand to use with another computer USB port, and the other peripherals work fine now. I still use this one for the Internet connection, and that's working fine. I'd go to a different brand and model if I had to do it over again.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
Thank you for sharing your experience with the mini docking station. This device will seem hotter than other products since it has an aluminum case instead of a plastic case. Whenever a USB 3.0 device, such as a USB hub, is connected to a USB 3.0 port, there will be radio frequencies radiating from the USB 3.0 connection. These frequencies will potentially limit the sensitivity of wireless receivers close to the USB connection like wireless mice and keyboards. This may be the cause of the lag you experienced with your devices. Plugging your mouse/keyboard wireless dongle directly into your computer may resolve this issue. We appreciate your feedback.
Thank you,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Meets My Satisfaction...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked just as I had hoped it would. I've connected two 23" screens and can move my charts across borders easily. With 8 plug-ins all being used on the side of my older Dell computer, I needed the extra "room."
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad the mini dock has met your expectations. Thank you for your feedback.
- Pros mentioned:Usb
Rated 4 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's me add a few extra thing without clogging up my tower
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome little docking station!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little thing saved my (work) life! When COVID19 hit, I bought this and connected my 2 extra monitors with my laptop to work from home. Easy to do for a non-techy like myself! Been working from home for over a month and a half now and have no issues.
I would recommend this to a friendBrand response from J5create Team
Posted .Being sent to work from home at a moment's notice is not the easiest thing to do, the JUD380 providing the user with video, USB and Ethernet ports all in one make this a top seller. We are happy to hear the mini dock was a great help and you are dong well.
Stay safe,
j5create
- Pros mentioned:Usb
Rated 3 out of 5 stars
Nice Product, but not for Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In theory this is a great product, however I gave it a three as it does not work on Chromebook. It isn't obvious on the packaging that it doesn't either. I needed to be able to hook up my child's Chromebook to a monitor plus have extra USB ports for their extra stuff. Luckily for us we did find a monitor we could hook up to the Chromebook and not need the mini docking station. We just don't have the extra USB ports like this product would have provided.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JUD380 requires software drivers to be installed to fully function. However we do not have drivers compatible with ChromeOS. We do have some plug and play adapters that do work with ChromeOS. If you have any questions our customer support team would be happy to help. Our contact information is printed on the product packaging and can be found on the j5create website.
Thanks,
j5create
- Cons mentioned:Heat
Rated 3 out of 5 stars
Docketing Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station does what it was intended but makes my surface hot when in use. In addition the sales person indicated that it also had a usb-c port and it did not. That was a power supply port. Since that was an important port that I was looking for, I was highly disappointed. I kept it because I also needed the HDMI port. So main issue is with the sales person than the product except that the company didn’t offer at the store all of what I needed.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I regret the confusion with the shopping experience. If you ever have any other questions about j5create products or need a recommendation our customer support team would be happy to help you. You can find our contact information on the j5create website under ‘Support’.
Thank you,
j5create
Rated 5 out of 5 stars
Docking station.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do. Have old monitor and Ethernet connection. The extra ports are a plus.
I would recommend this to a friendRated 4 out of 5 stars
Great docking station!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station has made it easier to be able to charge more items at one time. The price of this docking station is less than if I bought all separate USB plugs.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey Batwoman2, I'm glad to hear the JUD380 has been able to facilitate work. If you have any questions or concerns with your device, feel free to reach out to support.
Appreciatively,
j5create
Rated 4 out of 5 stars
Works fine, but has some minor issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before using, you need to go their website and pull down their latest drivers. It will not do that for you. Next is the VGA connector. While it has all the proper pins and the cable plugs in OK, there are no places to screw the two jackscrews in the cable to hold it in place. Finally, the adapter includes a socket for power from a micro USB power supply, but the documentation provides zero direction for when you would ever need to provide external power (or how much). Its a bit on the pricey side to allow use of an older VGA monitor, but it has worked as advertized.
I would recommend this to a friendBrand response from J5create Team
Posted .Working as advertised represents the JUD380; it's VGA, HDMI, Ethernet and USB ports make this mini dock a must have for working from home. For driver installation assistance, recommendations on other adapters, support can be reached with it's information on the packaging and a specialist will be happy to lend a helping hand.
Cordially,
j5create
- Pros mentioned:Usb
Rated 5 out of 5 stars
A good buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. I carried 3 adapters to do the exact same thing this does...and more. I use the Ethernet and HDMI at the same time with no issues. The only drawback, it’s not 4K capable but that’s ok with me.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Onix22, for your review. I'm glad you are enjoying your Dock. Have a great day!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and set up was easy. Questions on whether it would work for me were in part of the description which saved me time from having to call and ask questions.
I would recommend this to a friend Rated 4 out of 5 stars
Great product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great for multiple connections.
I would recommend this to a friendRated 4 out of 5 stars
Note: You Might Need a "Powered" USB Mini Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect two external hard drives to my laptop. Oddly, neither hard drive would work when *both* were connected, but they would work just fine if only one of them was connected at a time. Turns out if you want to connect two external hard drives to a laptop, you must buy a "powered" adapter to do this. Laptops just don't have enough power to drive two hard drives at the same time.
I would recommend this to a friend- Pros mentioned:Usb
Rated 5 out of 5 stars
Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so excited on how great this docking station is working with my HP and 2 additional monitors. I am able to display on all 3(including computer) and have extra USB for keyboard/mouse and for additional hard drives when needed! Highly Recommend and not bulky either!
I would recommend this to a friendBrand response from J5create Team
Posted .Non-bulky dock for augmenting the right ports i.e. Ethernet, HDMI, VGA, USB ports for accessories in one make this a must have - we value your feedback, LuLu.
Regards,
j5create
Rated 5 out of 5 stars
Great Device Accessary
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my new laptop. Always an economical store to shop for my latest technology and accessories. Always available at my local store for pick-up. Would definitely recommend shopping at Best Buy.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and rating. Take care.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great for turning your laptop into a desktop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked great! We wanted to have a traditional sit-down desktop without buying one. We set everthing up through this hub. So now when we want to use the desk we can just plug one usb cable into the laptop and we have a 24" screen and tradition keyboard. Worth every penny!
I would recommend this to a friendBrand response from J5create Team
Posted .Create a dual-monitor setup with HDMI and VGA outputs
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
For the Old Man's new PC
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives newer PCs with limited connection ports a little expansion. Works well with multiple devices. Do not like that you need to download additional updates for something that should be plug and play.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. The PnP are the USB Type A ports and the other ports require drivers for dual display's (VGA/HDMI).
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great travel dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought several of these for work and they work great for users with Windows 10 and USB 3.0 to connect to external monitors and keyboards when traveling. The device did not work as smooth on users with Windows 7.
I would recommend this to a friendBrand response from J5create Team
Posted .ITGuy, Whether you're looking to use the mini dock when on travel, home, or office, space efficiency is represented and we're glad to hear your input. In regards to the performance with Windows 7, we would love the chance to troubleshoot and see what can be done. If you still have the device and the issue persists, please reach out to support and an agent will be more than happy to help.
Regards,
j5create
Rated 4 out of 5 stars
works as exxpected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to add second large monitor to a laptop, and this was the best option I could find locally in the store. We will see how long it lasts.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This mini dock has the ability to add an additional display and much more. Please do not worry about how long it will last. J5Create stands behind its products with a two year warranty. So you can expect this device to last. Further information about the warranty is available on our website and if you have any questions please contact our customer support team. Contact information is on our website and on the product package.
Thank you,
-J5Create
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great attachment.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you have an older laptop that needs the connections. Used it for a work at home job and works perfectly fine vs other brands.
I would recommend this to a friend



