Customer Ratings & Reviews
- Model:
- JUD380
- |
- SKU:
- 5901250
Customer reviews
Rating 4.3 out of 5 stars with 1549 reviews
(1,549 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you need to add additional monitors, we use it and works great
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add 2 additional displays with HDMI and VGA outputs.
Rated 5 out of 5 stars
The ease of handling business.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product to use when working from using multiple screens.
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d rather have a station that the laptop sits on.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you wish to obtain a docking station that you can rest your laptop on, the JCD543 makes a good choice. It supplies 13 capabilities in one and it's sleek design is next to none.
Respectfully,
j5create
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and slim design. It was a gift for husband and he loves it.
I would recommend this to a friendBrand response from J5create Team
Posted .'Nice and slim design' for augmenting HDMI, VGA, Ethernet and USB ports for accessories in one - it's compatibility with Windows and Mac make it a must have.
Appreciatively,
j5create
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this almost a year ago and its still going strong. I haven't had any issues with it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Great to hear that the mini docking station is still working great for you after a year. We back all of our products with a 2 year limited warranty. Thanks for sharing your experience.
Cheers,
j5create
Rated 5 out of 5 stars
J5 adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with the male to male cords adapter and the vga adapter to connect 2 screens to my laptop. Works great does the job
I would recommend this to a friendBrand response from J5create Team
Posted .Sunlover, Thanks for letting us know how the JUD380 has been working for you.
Sincerely,
j5create
Rated 5 out of 5 stars
VERY GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am bought it because a lot of customer don't have modern connection to project presentation, with it problem solved!!
I would recommend this to a friendBrand response from J5create Team
Posted .Solid, durable build, providing the ability to add monitors, USB devices and up to 1 gigabyte Ethernet speeds all in one is what the JUD380 does best - thanks for the positive review!.
Sincerely,
j5create
Rated 3 out of 5 stars
Must have if you got a Mac Air.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation drive mentioned in the handbook and on CD is in-correct. I had to contact the vendor to install the right drive. If you're not able to get this driver install, contact the vendor via chat or phone so that they screen-share with you and resolve the issue.
I would recommend this to a friendBrand response from J5create Team
Posted .Sravy, We're glad to hear your input on the JUD380 and that screensharing helped get your issue resolved.
Have a great day,
j5create
Rated 5 out of 5 stars
Good product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the computers are working great with this, I will recommend to anyone, thank you again!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Well thank you for recommending the JUD380. This mini dock will give you a number of useful ports to add to a laptop. Thank you!
Have a great day,
The j5create Team
Rated 5 out of 5 stars
Great price, a lot of options.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great prize can be used as docking station, travel or as an adapter for video connections.
I would recommend this to a friendBrand response from J5create Team
Posted .Great prize for travel and video connections; the JUD380 makes the perfect docking station for Windows and Mac users.
Gratefully,
j5create
Rated 5 out of 5 stars
Survived my father touring the Middle East
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title rather says it all. Perfect functionality and durable enough that it was velcro'd to the back of a toughbook
I would recommend this to a friendBrand response from J5create Team
Posted .Tough build and perfect functionality for at home use or on the field. We are glad to hear the JUD380 endured your father's deployment and thank you for your service. If in the future you require technical assistance, have any questions, concerns, please feel free to contact the technical support team printed on the packaging and a rep will be ready to help.
Thank you,
j5create
Rated 5 out of 5 stars
Great For Dual Monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dock works very well for a dual monitor setup. However, I did have to use one HDMI adapter.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Extra monitors are super helpful and enhance productivity. This is a more basic docking station, there are options that have multiple HDMI ports. If you have any questions about the device our customer support team would be happy to assist you. They can be contacted by phone, email, or live chat. Contact information is available on the product package and on our website under the Support drop down.
Cheers,
J5Create
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great extension to provide convenience and even options as to what you can connect!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Danny!
That's great! I'm glad that this has suited your needs and made things easier for you. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Rated 5 out of 5 stars
Great Device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great adapter, we use these a lot in the office since most computers don’t have multiple HDMI Ports.
I would recommend this to a friendBrand response from J5create Team
Posted .For office workers needing to add monitors, Ethernet and peripherals; the JUD380 is an excellent adapter as it's simple installation process will have you up and running in no time.
Appreciatively,
j5create
Rated 3 out of 5 stars
didn't work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned it because for some reason using this with two monitors kept loosing connection
No, I would not recommend this to a friendRated 5 out of 5 stars
Exactly what was needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product needed for my kids in their apartments
I would recommend this to a friendRated 2 out of 5 stars
Meets a need but would not buy again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have a question - WHY would you make a docking station with a VGA port and NOT have the accompanying screw anchors? Every VGA plug has the anchor screws. Every time I even look at the docking station the plug pops out. If I didn't absolutely need this ASAP I would return it and shop around for a station with the PROPER receptacle for a VGA plug. Not happy with this purchase and will find another station as time allows. If you're looking for a docking station with a VGA I do not recommend this one.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Morning Chette77, we sincerely apologize for the inconvenience this may have caused with the VGA port on the JUD380. Unfortunately, it has to do with the design of the JUD380 as to how the screws would fall into place on the device itself. The VGA port does make a snug connection and therefore should hold in place. If you wish to obtain a different VGA device that does include screw ports on it, we would highly recommend taking a look at the JUA310 as it is a very popular device for VGA monitor users. Please feel free to contact us at your earliest convenience for questions, comments, concerns
regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation.
We also provide both Spanish and English speaking Technical Support.Thank you.
Rated 3 out of 5 stars
Not compatible with Citrix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it said this somewhere on box or product information. It works until you launch citrix then the display using the docking station freezes. Reached out to j5create support and they confirmed it's not compatible with citrix.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Afternoon Sammy,
We are very sorry for the inconvenience that this has caused you. At this time our drivers are not compatible with Citrix, however all of our plug and play devices are. If you would like more information on any of them, we would be more than happy to provide you with any assistance you may require. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Rated 5 out of 5 stars
Best store ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product……………………………………………………………………………………………..
I would recommend this to a friendRated 5 out of 5 stars
over price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s a little bit overpriced but he’s a good piece of gear
I would recommend this to a friendBrand response from J5create Team
Posted .Features two USB Type-A ports, HDMI/VGA output port, as well as an integrated RJ45 Ethernet port



