Customer Ratings & Reviews
- Model:
- JUD380
- SKU:
- 5901250
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.
This summary was generated by AI based on customer reviews.
Pretty pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do. At $80 I feel it’s a little pricey. I use it for dual monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Dual monitor connectivity, Ethernet and USB ports for peripherals compacted into one for your Windows or Mac computer.
Appreciatively,
j5create
Connector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have the opportunity to use. Not compatible with apple.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. We are sorry to hear the device was not compatible with your computer.. Sorry for the inconvenience this has caused, Sincerely, j5create.
So far not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a total pain! It doesn’t seem to be compatible with either of my computers
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Properly setting up the device to work with your computer can be frustrating, confusing and we're sorry to hear you were not able to get it working. We do offer technical assistance for properly getting the device to work and if possible, we would value the opportunity to help. Our support information can be found on the casing and an agent would be glad to help.
Respectfully,
j5create
Not enough Ports for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First complaint is that for the price there are only the ports pictured there are none on the other side. There is only ONE HDMI port. The other issue I have with this docking station is that you couldn't just use it you actually had to download a driver in order to use the ports, which I've never had to do for other port extenders.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Pjdavis, I regret to hear about there not being enough USB ports for your needs. We offer other models such as the JUD481 which allows connection for HDMI, VGA, Ethernet and 4 USB ports for accessories. If you would like more information, please reach out to support and an agent will gladly answer any questions or concerns you may have.
Respectfully,
j5create
It’s not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure what’s going on but I cannot use all USB ports…
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello WGAC, to understand what issue you are experiencing and what is not working, please contact us by phone, email or live chat. Our contact information can be found on our website or the packaging. Looking forward to hearing from you. Sincerely, j5create.
OK for average use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is ok for average use but doesnt come with a power cord which is needed if you want to run 4K.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .RW816, We apologize for any misinformation in regards to the JUD380 requiring a power source for proper functionality. The mini dock obtains it's power from the computer as it is bus-powered and does not require any additional power. If you have any doubts, questions, or concerns please reach out to support and an agent will gladly lend a helping hand to get you setup.
Respectfully,
j5create
Hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to keep the monitor plug should have the ability to screw the line to the adapter
I would recommend this to a friendBrand response from J5create Team
Posted .When it comes to securing a VGA connection, we apologize for the inconvenience this has caused. Alternately, we have the JUA210 which has screw ports and this way the connector does not slip out. If interested in learning more about it, please reach out to support and we'll gladly answer any questions or concerns you may have.
Respectfully,
j5create
Doesn't work with converters or extenders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with converters or extenders but works good with short distances
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Because connecting a device into another device can cause signal degradation, we cannot guarantee that will work; we do have other devices in stock that may be a better fit for your needs and if interested, we would value the opportunity to discuss this with you; our support information can be found on the device packaging, thank you.
Respectfully,
j5create
Meh, try a different model
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device didn't work correctly. I downloaded the drivers and other, similar, products worked fine but this one just wouldn't do its job. Tried it on a Mac and Windows machine but both had trouble even detecting it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Due to the less than 2% defective rate, it is possible the JUD380 you obtained may have been factory defective. In such scenarios, we recommend contacting the support team mentioned on the casing to speak with an agent and they will be more than happy to exchange it for you. We apologize for the inconvenience this caused and look forward to working with you.
Respectfully,
j5create
Good but not enough ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but I should have gotten one with more USB ports
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Nancy,
It is good to hear that the JUD380 is working great for you. Thank you for your feedback and hope that you have a good day.
Cheers,
j5create
it is a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works well. i just. think it’s over priced. i could have just got the one that’s made for surface
No, I would not recommend this to a friendBrand response from J5create Team
Posted .You can quickly set up a workstation while on the go!
Meh.. Too Expensive for what you get.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. It's ok, but for the price look elsewhere..
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Marie,
If you have any questions about this or any other j5create products our customer support team would be happy to assist. You can find our contact information on our website and printed on the product packaging.
Thanks,
j5create
Checking Amazon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but pretty pricey. I will be checking for better deal on Amazon.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi there Sampson, I'm glad to hear the JUD380 has met expectations. In regards to pricing, we have other models available and if you wish to learn more about alternatives, feel free to reach out to support and an agent will gladly help.
Gratefully,
j5create
Multi port adapter for laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did what it was supposed to do EXCEPT that Windows 10 started to have problems with the drivers.
I would recommend this to a friendBrand response from J5create Team
Posted .Update computer such as Bios, Chipset, Drivers, etc. Uninstall and reinstall j5create driver, then restart when complete.
- Pros mentioned:Usb
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 in 1 tablet goes to work and home office. With this I can easily plug in all my home office set up when I want.
I would recommend this to a friendBrand response from J5create Team
Posted .For working from home or at the office the JUD380 is a smart choice; providing VGA, HDMI, Ethernet and USB ports all in one.
Gratefully,
j5create
It keeps slipping off
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit could have been made better. It slips off the computer alot.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
Thank you for your review and feedback. The mini dock was not made with any anti slip or mounting features. It is designed just to sit on a flat surface.
Thank you,
j5create
Not a valued item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked, however it causes my laptop now to shutdown and restart with no warning. This did not occur prior to added the Mini Dock.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Experiencing sudden shutdowns and restarts on your laptop after connecting a USB 3.0 Mini Dock. Such issues might indicate a compatibility problem, power supply issues, or other technical glitches. Here are some steps to help you address this problem: The micro USB power-in port is optional, but it is recommended when using with high-powered USB devices or with multiple peripherals at once. If it's not receiving adequate power, it could lead to stability problems. Ensure that the dock has the necessary power supply connected and that it's functioning properly. Try connecting the dock to a different USB port on your laptop. Some USB ports might provide more power than others, and using a different port could resolve power-related issues. If you have access to another laptop, try connecting the USB 3.0 Mini Dock to that laptop to see if the problem occurs on a different device. Check for driver conflicts, driver conflicts can cause stability issues. Ensure that there are no conflicting drivers on your laptop that might be triggered when the dock is connected. If you're using a Windows laptop, check the Windows Event Viewer for error messages or critical events that might provide more information about the sudden shutdowns and restarts.
Serves in a pinch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically a decent product but not a permanent solution for me!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Dan!
We do have on offer several other docking stations that might also suit your needs. The JUD480 and JCD543 are larger and can help expand your set up further. If you would like more information regarding these or any of our products, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
OK. Used this for a presentation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for a presentation. Had to connect multiple times to establish picture.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .VGA, Ethernet, HDMI, USB ports for added peripherals and connecting via USB 3.0 for optimal performance distinguish the JUD380 from the pack; it's various capabilities make this must have.
Cordially,
j5create
Am returning not used.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am going to return because I didn't need it to set up second monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Mamp, feel free to view the website mentioned on the packaging for future considerations on hubs, docks and if further assistance is needed. Support is also provided in both Spanish and English. Thanks you.