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Customer Ratings & Reviews

Model:
JUD380
SKU:
5901250
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Customer reviews

Rating 4.3 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Many appreciate its compatibility and the availability of multiple ports, while some find the price appealing. However, a few customers have noted that the device tends to heat up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,549 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Finally can add monitor to my MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, small, lightweight, and easy to use. I was able to add 2 monitors to my MacBook :)

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Having additional monitors to work with can really increase productivity. It is nice to be able to have all your applications open at the same time. We are happy that The JUD380 mini docking station was easy to set up and use.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Stuff

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over 6 months ago and it works Marvelously. The ethernet connection has also helped with a few issues i had with the PC. Set up was very easy. I recommend this 10/10 times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for prixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second docking station I have purchased. The first one burn out after about a year and a half. It works very well to have multiple monitor just wish it would have two hdmi ports. There isn’t much drop off in resolution between the monitor connected to the hdmi and vga. Overall it’s a good buy for the price.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good buy for the price is what we strive for, and we are glad to hear it from you, Jose. The JUD380 providing 2 video ports for more screens to work with make this a popular choice. For 2 HDMI ports, we recommend the JUA365; in the case where you have USB-C, then the JCD381 would be the better option. Feel free to contact support on the packaging with questions, concerns, warranty information and a specialist will be glad to assist.
      Thank you for the review,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great for laptops!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my laptop so i could hook an ethernet cord, keyboard, mouse, and two monitors up for work. It worked perfectly and I passed all my work equipments requirements by using this

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    This ain’t yo momma’s mini dock!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell dock died all of the sudden. My company specs for home office were very specific - this is the only one I found in my area that met those specs. Waiting 2 days for an Amazon Prime delivery was not sn option. Thanks to my Bestie Buy friends!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than other brands and I love how small it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY useful minidock - but video must be powered

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a mini dock for my MS Surface 6 Pro. Without using the optional USB power input it could drive my large screen monitor, but it wasn't very happy about it. :-) I replaced it with an actual Surface Dock on my desk. Still in my EDC kit for all the other helpful ports!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The issue that you encountered with your monitor and your Surface seems out of the normal. If you would like troubleshooting assistance feel free to contact j5create customer support. They can be contacted by phone, email, or live chat. Contact information can be found on the j5create website and on the product packaging. Thank you for sharing your review.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does what it's supposed to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing spectacular about this Docking Station. It does what it's supposed to do. It lacks features of other similarly priced docking stations, like audio jack and SD card reader. Getting it on sale helps. I like that it worked without downloading software or a driver.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Ernie,
      Thank you for leaving your feedback on the j5create mini docking station. This model is a basic entry level device that is designed to be easy to setup and use. Thank you for choosing a j5create device.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station for a low price. Easy to setup and it works flawlessly with two monitors.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We’re happy to hear that you are pleased with the JUD380. This mini docking station is a quick way to add a couple of monitors to your laptop. We hope that you have a great day.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Size, Usb

    Rated 5 out of 5 stars

    Love this dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dock and the fact that it doesn’t take much room and adds all of the ports I’m used to in a laptop and more!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adding ports necessary for monitor connectivity, Ethernet and USB gadgets in one make the JUD380 a great choice for Windows and Mac users - we value your input, Javey.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ok docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work with MacBook...but it does look like a solid product. good size and many ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Set up can be tricky depending on the OS one has, we understand; if needed, technical assistance can be obtained by contacting support on the packaging and a representative will be ready to assist in getting this working in no time.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Up and running.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had several missteps as I tried to create a 2nd screen setting in my home office connected to my Surface Pro. I bought in my Surface Pro to Best Buy and the salesperson was able to solve with this mini docking station. Finally up and running!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Provides up to 5 Gbps transfer rates, which is 10x faster than USB 2.0 j5create

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient. Able to add monitor printer and keyboard to a laptop. So far works fabulously

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working fabulously and aluminum build for years of use. For those looking to augment monitors and hard wired internet, the JUD380 makes a great choice.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Compatibility, Size

    Rated 5 out of 5 stars

    Great addition to missing ports on the laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and convenient. Attaches well to drives, extra monitors, earphones, microphones.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello!

      That's great! I'm glad to hear that the JUD380 has allowed you hook up all of your accessories and made things easier for you. If you ever have any questions regarding your device, please don't hesitate to contact us and we would be more that happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    USB Mini Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB Mini Dock worked exactly as intended to convert laptop to be able to use regular keyboard, mouse and monitor as that is easier for me. Fortunately I had a son available to help get it set up and it's working fine!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Gets a little warm when using for a long period of time, so hopefully doesn't lead to a breakdown of sorts.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's laptop only had wifi and one hdmi port andcnot enough usb ports. I needed to add two monitors, wired lan and more usb. This allowed for it. Recognized the devices right away. Be warned it gets very warm.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Works well for my 2 monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the dock. I have 2 external monitors attached, and it works fine with them. I'm only giving 4 stars because the first one I had the one HMDI port stopped working. The one I have now works great though, and you can never have enough USB ports. Also, the design is very nice looking.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Nice design, providing extra monitor connectivity needed are the reasons for choosing the JUD380 - supporting up to 1 gigabyte Ethernet speeds for a more secure, reliable internet access plus USB ports for peripherals make this a top seller.
      Regards,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Good addition if needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for a laptop without enough ports. I was worried it would slow down response times from the mouse/keyboard, but I haven't noticed any change in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    j5create - USB 3.0 Mini Dock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase a notebook these days you need to count not just what is included but also what is missing. The slim and sexy notebooks are giving up on features - either not enough USB ports or a missing ethernet adapter or a video adapter is not what you needed... This provides those features you are missing in a slim package. Note that it will generate some heat while in use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Bob,
      I understand your sentiment on modern laptops. Slimming down at the cost of connectivity options is not always the best trade off. We appreciate your review.
      Have a good day,
      j5create j5create