Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
JUD380
SKU:
5901250
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Many appreciate its compatibility and the availability of multiple ports, while some find the price appealing. However, a few customers have noted that the device tends to heat up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,549 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good docking station for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and easy to setup...with the setup disk. Downloading the files from the support site to a device that doesnt have cd-rom access can be a hassle. Overall not a bad device.,.,it does what it needs to do. I think its best for desktop use..home office setups, etc.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Not a bad device for obtaining monitor, hard wired internet and even USB ports for accessories - the JUD380's unique design makes a great choice for Windows and Mac users.
      Regards,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Hope it will work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give it 5 stars yet because the company is having issues communicating with Macs so I haven't used it for the monitor feature yet, but have used it for charging phones, jump drive, etc. like the size and all of the capabilities.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Right size and capabilities make the JUD380 a popular choice and we appreciate you taking the time to let us know.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Monitor Connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well. My only wish is that the connection on the single end would have some way of not slipping out—perhaps some capability to attach the screws on the cord. Otherwise, it serves my purpose which is to connect my monitors to my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate that you chose the JUD380 and took the time to leave a review. We may take your recommendation on the connecting screws under consideration for future designs. Have a good day.
      Cheers,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 1 monitor using the hdmi cord, 2nd monitor for the monitor cord, my headset in the USB port and my keyboard in another. I have my mouse connected in the laptop and my usb in the laptop. I have enough plug space. When you connect to laptop(not Mac) wait a couple minutes for the monitors to show the screen. It will use the laptop as a 3rd screen so just fix the monitor settings.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate you taking your time to leave a review on the JUD380. It is good to hear that you were able to set up your external monitors and have enough USB ports.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Compatibility, Size

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact works great with my laptop to hook up a monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Perfect for augmenting up to two displays to your setup makes the JUD380 a great add on and we value your input!
      Thanks for your review,
      j5create j5create

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact design. Working nicely. I wish there are more USB ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Two USB 3.0 Type-A ports for connecting extra peripherals. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and useful product for multiple uses. Multiple ports are useful features

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Providing customers with multiple capabilities all in one device is our idea behind the design of the JUD380; we are happy to hear it is doing just that.
      Thanks,
      j5create j5create

  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Additional ports

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product. Able to and charge all my devices. The unit does run a little warm, so I never leave it plugged in overnight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for use with a Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been very useful when it comes to connecting different products to my laptop (printer, keyboard, etc). No issues with performance the only con I have it that I wish it had one more outlet to connect to. Overall the product has lived up to expectations.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi MovieGuru, I appreciate you taking the time to let us know the JUD380 is very useful and your peripherals are working just fine.
      Appreciatively,
      j5create j5create

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Lots of ports!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of ports are really nice and convenient. Only downfall is sometimes gets hot after long use periods

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Generally, adapters emit some heat as a normal part of its operation. j5create

  • Rated 5 out of 5 stars

    More ad-ons!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowed me to get more reliable service via Fios instead of depending on wireless, and to add an additional monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Worked well but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a docking station for my HP Spectre so I could plug in my HDMI cord for my screen and also for my wireless mouse. I doesn't support a wireless mouse so I returned it. Was disappointed. Worked well otherwise.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're sorry to hear the JUD380 did not give you a good experience with the wireless mouse. Due to radio wave interference from USB 3.0 and radio waves from the wireless dongle, it can cause the glitching, spotty performance. We do have alternatives, solutions for this problem and if interested, we would love the opportunity to discuss them with you. Our support information can be located on the casing and a rep will be happy to help, thank you.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Mini Dock issues resolved quickly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions said "plug and play". It wasn't quite that easy. Couldn't download the needed drivers. "Finally" contacted the company that made the mini dock. They were fantastic to work with. Resolved my problem in less than 24 hours. I am impressed with j5create!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Careful if overheats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The docking station is functional and gets the job done including using a very long cable, 50 ft. I did not know the unit can fail if left plugged in since it overheated in my use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the extra IO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to a new laptop. As laptop manufacturers reduce all the available connectivity, this did the job at adding a LAN jack, HDMI and legacy VGA support. Something I use often in the AV industry. USB ports mean you don't lose USB by plugging this in. Good purchase

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Ethernet, monitor, USB port connectivity make the JUD380 a handy gadget and we're glad to hear your feedback.
      Gratefully,
      j5create j5create

  • Rated 4 out of 5 stars

    Smart Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a way to connect multiple monitors to my laptop, this worked great and costs less than a traditional docking station. I was able to connect 2 external monitors to my laptop and now am able to view several documents/screens at once.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Nikki!

      That's awesome! I'm glad to hear that the JCD381 has suited your needs and made your work set up a little better. If you ever have any questions regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to out livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Awesome for my dual monitor setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for my dual monitor setup. Does exactly what I needed and for a nice price.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Doing exactly what is needed for a nice price is what makes the JUD380 a great choice - thanks for your feedback.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a lot online and visited BBY multiple times before deciding which product will be a good fit for my multiple monitor connection. Reason I had to do so much research is one of my monitor is 4 yrs old and doesn't come with updated USB/HDMI options. After using this product for 3 months now am fully satisfied with this product and always recommend to connect multiple monitors at your home office.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Sasharaj, We're glad to hear the JUD380 is working for your setup and intentions. If you have any questions or concerns, please reach out to support and a rep will be more than happy to help.
      Regards,
      j5create j5create

  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, 2 USB ports.....Highly Recommend.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Mark,
      It is great to hear that you are pleased with this j5create docking station. Not only does it give you two additional USB ports, but it also gives you an Ethernet port and HDMI port and a VGA port. That is a lot of functionality in a small package. I hope you have a great day.
      Thank you,
      j5create j5create

  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Gets really hot.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works very well. However, my only concern is that it does become very hot when it’s in use.

    I would recommend this to a friend