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Customer Ratings & Reviews

j5create - USB 3.0-to-Gigabit Ethernet Adapter - Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1058 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 1,058 Reviews
  • Rating: 1 out of 5 stars

    Now my Mac will not boot

    Posted
    MacDave
    • My Best Buy® MemberMember

    Terrible product. Installed software from CD. I hate products that are not plug and play, but I did as the instructions said. I had no internet access to check more on line. After I installed the software I rebooted as instructed and the reboot froze. I called technical support and they had me run first aid from cmd-r boot. Then it still did not work and he said guesse you should call apple. I said it work before you had me install this defective software. He said I guess that I’d why Apple does not like 3rd party software. I said and your defective software proves your comment. Never use this Product on a Mac and Best Buy should not sell it as a Mac product. Support just wanted to flush me over to apple. This company is a disgrace. I will now attempt a restore and hope it works. Once again I am disgusted by this company!!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Performs well.

    Posted
    SamF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was ready to throw out my Gateway Netbook I got from Verizon when the ethernet port stopped working, and Verizon's tech support was useless addressing the problem. Then I saw this item and decided to try it. Great device that performs flawlessly. I have used it on my my Apple MacBook Air loaded with Mac OS X, my Compaq and Gateway netbooks loaded with linux and my Dell notebook loaded with Windows 10, and have not had any problems. It says it's USB 3.0, but it is backward compatible with USB 2.0 standard. My notebooks and netbook PCs are both over 5 years old, but it still performed well with them. I noticed no difference in performance between this device and the Compaq's built in ethernet port. Good device, and to me it is well worth the cost.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Floods my living room with rich crisp sounds!!

    Posted
    Samiscoming
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Would of been a 5 start product for me if the HDMI arc popping wasn't happening, and for no reason the led volume lights on the bar just decided to not light up at all I had to unplug and remove it from my Samsung smart TV and plug it back in and let my tv recognize it again. For the price I paid plus over $150 in rewards I got this system for about just what the tax on it was in NY. So I am very pleased with this system so far. I watched a 4k move on Amazon prime (Terminator genisys) looked and sounded beautiful on my set up. Also played a PS4 game with and sounded amazing as well. Simple hook up. Definitely a space saver system just the short mini bar and the sub which packs some punch wow. Def recommend this system !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Well !

    Posted
    Stan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this converter because the Toshiba 2 in 1 laptop (10.6 inch screen) I also purchased, did not have a dedicated Ethernet port....nice to have it available when needed, like when at home, doing a extra long or critical download. But usually would use on a wireless connection, when traveling. So now I can have both the USB port option or the Ethernet port option by using this converter. Yes it is true that I am giving up a USB port, when I use this converter, but at least I can have the Ethernet when I need it. I have been using this device for over a month and it has worked without a single problem. An even better option would be the alternate model of this device where it has an extra USB also built into the one converter...then I would not lose any USB ports while the Ethernet was in use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good backup for work wifi

    Posted
    CharlieCat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I work at a university with multiple buildings and occasional wifi issues. My new HP Spectre, like many of the current ultrabooks, lacks an ethernet jack, so this adapter does the trick. It also helps to have the gigabit speed when doing streaming video conferencing--my boss does this with the exact same adapter. Some reviewers noted that they had to update the driver, and I guess this is true--my Win10+HP combo did the upgrade so fast I didn't even know that the driver fix was going on. I liked the aluminum finish and sturdier build of this one -vs- the Insignia, and while it was a few dollars more, it is a tax write-off anyway.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works as specified

    Posted
    Usb3adapter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace a bad Ethernet port on my desktop. The PC does have usb 3.0 ports so this was the easiest fix. (prefer a wired connection on this desktop for frequent data transfers from a NAS). Pros - I can not provide raw data at the moment, but the connection is faster than the original Ethernet. Easy to install, no opening case to replace a NiC. Best Buy in store online order pickup was quick and efficient and I did not have to wait for UPS. Cons - Once in a while I turn on PC and the drivers for this device fail to load. Rebooting has always solved the problem. (Going to run HDD diag to ensure failing drive is not the issue here)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product, never heats up upon extended use

    Posted
    JoeNJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The USB adapter comes with a driver CD, but it was automatically detected on my Windows 10 laptop and the Lumia 950XL windows phone. I got this to connect my Lumia 950XL to Ethernet. Have been using this extensively for the last several weeks without a glitch - moreover, unlike the other adapters that I have from Apple, Plugable and Rankie - this one never heats up even after extended usage - it might be that it has a good metal casing dissipating the heat fast. Note: This adapter will not be recognised by by the iOS10 on iPhone or iPad - you will need the adapter from Apple for that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Connects but seems to have a layer that keeps it

    Posted
    PurringWerewolf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Because BestBuy doesn't carrying the internal cards for Ethernet to be used in desktops, I purchased this. It was a good price and good brand. It installed easy enough and allowed me on the internet, but I was looking to use a specific program that is multiuser on it and it seems to have blocked that ability to connect to that multiuser program. I've check Firewalls, Antivirus and all the usual hindrances, but come down to the only change being the Ethernet device which would have it's own drivers and possible layers that the multiuser program can't get past. Otherwise I would give this a better rating.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    So far has not met manufacturers specs.

    Posted
    Cartink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am waiting for a follow-up response from manufacturer's customer support. When installing according to instructions provided it has not reached but about 1/5 the promised speed. Manufacturer's customer support responded promptly to my request for assistance but when I told them the steps I have taken and asking for more assistance I have not had additional response. I am using this item with a laptop running Windows 8.1 and a USB 3.0 which should give me a gig connection but so far that has not happened. I am still hopeful that the support staff will provide me with more information that will allow me the speed they claim.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Has saved my life

    Posted
    KekeMatt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this as a result of a recommendation from a friend. This adapter is literally "plug and go" if you are using Win10. I needed to be hardwired for work but my laptop does not have an ethernet cable port. I had a meltdown. My friend told me I was fine if i have USB ports. He said all I needed was an adapter and I would be good to go. Boy was he right! I bought this j5 adapter and it worked like a charm right out of the box. I have never had an unstable connection using this adapter. I would purchase again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Problem solved!!

    Posted
    Sasha
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best Buy saves the day! I kept getting knocked off of wifi on my laptop at work because of too much interference, but the wall ethernet outlet was too far from my desk. I called Best Buy and they emailed me a link to this product and a long ethernet cable as well. Both were cheap and I put them directly into my cart. The speed is fast, the software was easy to download to my Mac and the J5 allows me to work without getting knocked off the internet constantly by being hard wired at a comfortable distance from my desk. Best of all it's portable so I've taken to hotels on business travel. Thanks!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Replacement

    Posted
    Frank
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The wired internet connection to my laptop kept dropping because the jack was loose. I had two options; buy a USB connector or buy a new computer. I chose the former. Installation was a slight pain since the provided CD actually recommends you download the driver from the companies website. (How do you download a driver when you don't have the internet connection in the first place? That is why I bough the USB connector!) Solved the problem and I have solid connections to the internet. Device has a nice shell and seems to be a solid. I would have no problem packing it and taking it with me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well with miBox

    Posted
    Stan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have an old house with some weak wifi coverage areas. One of miBoxes couldn't get solid full bandwidth connections, fortunately I had run CAT6 to this room for use with my now outdated WDTV streamer. The JCreate is one of only a few USB to wired ethernet adapters that works with the miBox. Plugged it in and no more issues with Amazon Prime video or with accessing files on my NAS. Smooth no jitter HD is once again in the living room. Some things just work better with a wire than with a wireless arrangement :-)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Problem solved by the USB to Ethernet Adapter

    Posted
    Durgun
    • Verified PurchaserVerified Purchase

    My laptop's Ethernet adapter was broken because the ethernet cable was yanked when the cable was plugged in. I needed to be connected by cable because the wireless router was outside the range for fast connection. The house was wired for ethernet so I wanted to use the hard wire connection. This adapter worked nicely. I had two laptops with Win 8 and Win 7 Os. Win 8 installed without a glitch, but the Win 7 required installation (did not even have an ethernet port or a CD player) but a download worked quickly. I went and bought the same product for the other laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great adapater, can set VLAN ID

    Posted
    Austin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    There are lots of these little USB-to-Ethernet adapters out there to choose from. This was the 7th or 8th J5 I've bought for our office because of the configurations it can handle and the quality connection. We have lots of segments to our network and some require you set specific VLAN's on your adapter to access them, this is one of the few out there that lets you do that. We've dropped them, crushed them, and, once, accidentally lobed it across a room with an Ethernet cable (not me, a coworker :-} ) and we haven't had one die yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Ethernet Dongle

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this dongle to work with my Lenovo Lap Top. Why? You Ask? Because Lenovo, along with many other manufacturers are making their products too shallow to accommodate a standard size Ethernet port. Results: The plastic tab that holds the RG45 plug in place is under constant stress on theses laptops and are guaranteed to BREAK! The next laptop I buy will not even have an Ethernet port, so this Dongle will be mandatory in my near future.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as described

    Posted
    BillLaster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    There has been an ever growing trend of removing extra USB ports and Ethernet ports from laptops these days and I got one that suffers from this fate. This being said, I had to get this adapter for my desk at work because the WiFi is cluttered with everybody else's computers, tablets, and phones; thus my connection was suffering tremendously. I have not had any issues with this device and albeit it a little large for my taste, it works perfectly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what I was looking for.

    Posted
    rere
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I went to my local best buy to purchase a new pair of basic bluetooth earbuds to use while gardening. Not knowing exactly what I was looking for, a VERY helpful employee showed me some options.. He recommended this item to me. I didn't know what to expect because of the low price. They have better sound quality and outside noise reduction than a more expensive pair I have purchased in the past. I'm very pleased with my purchase. Great buy for the money!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work well on Macbook Air

    Posted
    Lucy
    • My Best Buy® MemberMember

    First of all, this thing was slow to respond on my mcb air. Secondly, I didn't like how you had to install a driver with it. I had to consistently bend the adapter at an angle for it to say that it was connected to my mcb air. It consistently would say cable unplugged the entire time even though it was plugged in. I had to buy a different ethernet adapter from my school's bookstore. The one I bought from the school book store is super fast and responsive. This product is really a piece of junk.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Unplanned Necessity!

    Posted
    ahunter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought a small Dell computer, much like the MS Surface Pro. I used it just fine on Wi-Fi until my router had an issue. I said, "No problem" and went to plug the Cat 5 cable right into the computer. What, no Ethernet jack? You must be kidding me! Off to Best Buy for an Ethernet to USB adapter. The cable worked as expected/stated. It came with a disk but did not require installation on Windows 10. There is nothing negative, or particularly positive, about this product. It works fine. Nothing more to say.

    I would recommend this to a friend