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Customer Ratings & Reviews

Your price for this item is $75.99
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Customer reviews

Rating 4.3 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, reliable HDMI port, and broad compatibility of this USB-C 4K HDMI docking station. Many appreciate the ample ports and enhanced connectivity it provides, finding it a valuable addition for their workspace. The compact size and design also receive positive feedback. While some users experienced challenges with power delivery, requiring an additional power source, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 226 reviews
  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing suck, we bought 2 and Both had the same issue. over time the cord will start to short out, and its aggravating when editing a video and a slight movement makes it disconnect.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Make sure the cable is not excessively twisted, bent, or strained. Excessive stress on the cable can cause it to degrade faster. Consider using cable clips or other cable management solutions to keep the cable in a safe position and minimize movement. As much as possible, try to minimize movement of the cable and the connected devices. Sudden jerks or pulls on the cable can lead to disconnections. If you're working on a stationary desk, secure the cable in a way that minimizes the chance of accidental movement. j5create

  • Rated 5 out of 5 stars

    Docking Station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employee knew exactly what I wanted right away. I am enjoying the product right now.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      9 ports In one sleek design for all your needs. Thanks for your review. j5create

  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well the one downside about macs is the lack of compatibility with other products but this helps close that gap

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      9 Ports in one sleek design for all your needs. j5create

  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as planned. Use it for my Dell laptop and connected to wireless keyboard and second monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Options and flexibility for any computer. This makes your desk minimalist and yet very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, fair amount of ports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop docking with easy use. Offers several ports for other items. Was perfect for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It works seamlessly with my laptop, is well vented for heat dissipation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great USBC Dock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and does everything I need it to do. Havent had any issues with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and well made. Something I'd recommend to anyone as a dock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the ports however the cord to plug to my computer is so small, it doesn't allow many options, My 2nd monitor using an HDMI didn't work so I had to plug it directly to my laptop, not sure why it would not detect my monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The HDMI is a Plug n Play port, no driver needed, However, computers must support "DisplayPort Alt Mode" over USB-C for video out. Please refer to the manufacturer of your computer for more information about your device j5create

  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Just plug in and go. Enough outlets to use my necessary items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product went back to buy another for my work from home desk set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these. The only thing i would change is the shape its way to long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Usb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item Great value Works perfect It works like charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works flawlessly to create More screens for a controlled work space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well on newer PC's with USB C port.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on PC's that have a USB C port. If not you will have to buy an adapter that Best Buy does not carry in order to use this with a standard USB port. Windows 10 auto installs any necessary drivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but didn’t do what I needed it for. I was looking for a true docking station

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well on the table. I would like to recommend this good docking compact station.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This 4K display docking station is perfect for your computer requiring additional ports. j5create

  • Pros mentioned:
    Hdmi

    Rated 1 out of 5 stars

    Not simple plug and play for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box. Power pass thru works fine as I see my Lenovo has power and the HDMI connection worked. None of the USB connectors are working. Plugged in my wireless mouse - nothing. Plugged in a monitor - nothing. Plugged in an external drive - nothing. Also on the j5 site, there is no driver found for the JCD533. Every other model has a driver but nothing for this one.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD533 is a PnP device, no drivers are needed. However, computers must support DisplayPort Mode for video out over USB-C. Please make sure that the monitor is on the correct input source. Try testing a wired mouse instead wireless to avoid RFI. As for the HDD, it may require more power to function correctly if the pass-through charge does not provide enough power to the USB-A ports with a 100W power-brick attached. ** Feel free to contact j5create Technical Support if you require further assistance. Thank you. j5create

  • Rated 5 out of 5 stars

    needed this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, needed this for our new laptops with the USB C connection

    I would recommend this to a friend
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