Customers are pleased with the ease of use, reliable HDMI port, and broad compatibility of this USB-C 4K HDMI docking station. Many appreciate the ample ports and enhanced connectivity it provides, finding it a valuable addition for their workspace. The compact size and design also receive positive feedback. While some users experienced challenges with power delivery, requiring an additional power source, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great to connect all of my devices. Just what I needed.
I would recommend this to a friend
Brand response from J5create Team
Posted .
9 ports in one sleek design for all your needs
Rated 5 out of 5 stars
Docking station
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Anxious to see how well this docking station works out.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Easily connect to a 4K HDMI display with DisplayPort Alt Mode support over USB-C
Rated 3 out of 5 stars
Ok but not worth it.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn't include a power cable which is just odd. The dock only has one hdmi port. Would be great if it had usb-c ports but it doesn't.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The Docking Station is powered by your computer via USB-C or Thunderbolt 3, 4. If your computer came with a USB-C power-brick (65W or higher), you can use that towards the Dock to add additional power to the USB ports for high-powered USB devices. The JCD542 has dual HDMI port, that is another option or JCD543P, triple displays with power adapter 100W. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Rated 1 out of 5 stars
Would have been a good item 10 years ago.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cant do 4K at more than 30FPS. In this day of age, useless.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C 4K HDMI Docking Station with Power Delivery supports 3840 x 2160 @ 30 Hz. For more information on other Docking Stations, please visit j5create website. Thank you.
Rated 3 out of 5 stars
Too big
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too big for traveling. Only good in a stand-a-lone office
No, I would not recommend this to a friend
Cons mentioned:
Power delivery
Rated 1 out of 5 stars
Misfunctioning dock station
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return this product since it just stopped working and wasn't supplying power at all.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C 4K HDMI Docking Station with Power Delivery requires an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. This Dock is a PnP device and uses a computers hardware to function. Please check to see if their are any available updates for your computer. Being behind on updates could cause the j5 device to not function as intended and in order to rule everything out we recommend contacting the Manufacture (of your computer) Support in order to have them assist you in properly updating your computer. Thank you.
Rated 2 out of 5 stars
Docking station
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this Universal docking station after I went to install it and found out that it didn't come with a power supply, when I looked into it I found out it was sold separately.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C 4K HDMI Docking Station with Power Delivery will work without a power-supply. The USB-C power-in port on the Dock allows pass-through charge and additional power to the USB ports when using a high-powered USB device. You can use your own USB-C power-brick (65W or higher) or JUP2290 100W PD USB-C, JUP34108 108W PD USB-C. The Dock will also require DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your computer for more information about your device. Thank you.
Rated 2 out of 5 stars
Hrm...not sure if this is worth the money?
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maybe bad luck, but my ports were not functioning properly. Not even sure if the value was there. There were lots of cool ports...but the docking station doesn't seem to connect to my laptops well.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
Computers must support "DisplayPort Alt Mode" for video out and "Power Delivery" for pass-through charge through the USB-C port on the computer. This Docking Station is PnP (Plug n Play), no driver are required but must have those features for the Dock to work. Please refer to the manufacturer of your hardware for more information on your device. If you have any questions, please contact our agents through Live Chat or an Email. Their information can be found on our website under the "Support" tab. Thank you.
Cons mentioned:
Power delivery
Rated 1 out of 5 stars
Returned
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This did not come with a power supply. It might just be me, but I really think you need a power supply to make something work.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C 4K HDMI Docking Station with Power Delivery requires a computer with an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. This Dock is a PnP device, no drivers needed. However, it requires those features for the Dock to work on a computer. Please refer to the manufacturer of your computer for more information about your device. The USB-C power-in port on the Dock provides pass-through charge when it's connected to a power-brick 65W or higher. The Dock is powered on when it's connected to a computer. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Rated 1 out of 5 stars
Affects external monitor refresh rate
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product has excellent finish and build quality but has a devastating Achilles heel. Somewhere in the power pass thru it deteriorates the signal to my 4 monitor. It goes from 60Hz refresh rate to 30Hz. Not a problem when it is being used for watching movies or word processing, a HUGE problem when running Autocad and there is a split second screen lag. Will be returning this item.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C 4K HDMI Docking Station with Power Delivery supports (i) HDMI port with up 3840 x 2160 @ 30 Hz. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you if necessary. Thank you.
Rated 1 out of 5 stars
Do not work with Steam Deck
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I dont know why this product was recommended by the staff at best buy and I even ask him 3 time if he was sure it works with my Vavle Steam Deck and he said that he guarantees it… Dont waste your time or gas like I did cause it clearly did not work…
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C 4K HDMI Docking Station with Power Delivery is compatible with a computer that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 over USB-C. Will not work towards a Steam Deck device. Cordially, j5create Team.
Rated 2 out of 5 stars
Expensive for mostly plastic
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality felt really cheap for the cost of the item. Functioned fine. Returned due to poor quality for the price.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
We're sorry to hear the Docking Station did not meet your expectations. We apologize for the inconvenience. Cordially, j5.
Rated 1 out of 5 stars
Cable too short
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cable too short. H
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
Thank you for your feedback. Unfortunately, to avoid signal degradation, we keep our cable at a reasonable length to avoid that issue.
Rated 2 out of 5 stars
Good but not for me
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return it as it wasn’t going to work for my setup running multiple monitors into it.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
We're sorry to hear the Dock wasn't the right setup for your computer. If you have any questions regarding our devices or need assistants on which device will support multiple displays, please contact our Customer Service Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.