Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 268 reviews
  • Rated 5 out of 5 stars

    Great mini dicking station!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked wonders for me! Very easy to set up and use! Very plug and go! Love the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient & Space Saving

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, but requires you to download drivers (for those that don't want that). Simple to use and takes up little space on a desk. No need for electrical outlet or AC adapter, which is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Dock for the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally dislike the quality of product put out by J5, especially at the price point they put it at. However, they've really stepped up their game. This dock was perfect and intuitive to use. Love the cable, space saving wrapping knob of the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    docking station

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to run two monitors and some aux items, it works great for that. There is no power in cable, so I'm not sure how this is supposed to charge my phone using the wireless charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb dock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , wireless charging, support multiple desktop, easier installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned due to terrible coil whine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dock I picked up technically worked and has a good amount of features. Dock was also reasonably priced. However, it made a high pitched screeching/whining noise when powered on. This coil whine would get louder any time I moved my mouse. For this reason alone I returned the unit. If you can grab one that doesn’t have coil whine, you should be good to go.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    j5create

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work well for my laptop and 2 monitors. I also purchase the 108W charger that plugs into unit and powers my laptop and can use the phone charging station.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T GET FOOLED BY THE IMAGES

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a gift for my birthday. As I wanted a home office setup. I have 2 displays and laptop screen at work. Images and wording makes it sound as it's capable of this setup. 2 output HDMI. Even the sales rep in store advised the same thing. Nothing is more disappointing then realizing it does not work as expected till you go to the store and they will not return it as it's past the return date. Very unacceptable in my opinion as I am not wanting to return it, I want to exchange it for a product same price as this product. I wouldn't even care if the product I wanted was cheaper than the now paperweight I have. Would be Best Buy gain. If you can't honor even your own policy on "Gift" returns, I will not be purchasing anything further from best buy. As they lead the person who bout this for me In the wrong direction. The product seems like a good product, just not what I need. I stopped at 2 different Best Buy asking to exchange it. One MOD wouldn't even talk to me. Told the Customer Service representative that there is nothing he can do. Which is understandable as I don't have the receipt since it was gifted. Best Buy needs to update their policy wording on this website as what I have screenshot of is not how they explained in store.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Dock Dual 4K HDMI is capable of supporting two displays, but functionality can vary depending on the laptop’s USB-C port specifications and system compatibility.

      We’d be happy to help you verify your laptop’s compatibility and suggest the best solution to achieve your dual monitor setup. Please reach out to us directly or through our live chat, our team will gladly assist. Thank you.

      https://en.j5create.com/pages/contact-us j5create

  • Rated 4 out of 5 stars

    Not so good product. Broke on me.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good at first. Bought it for my daughter for college. Then it just stopped working all together and I bought a different one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. I like how it’s able to stand on its side and it really expands the amount of ports on my MacBook. You have to power it though, but you can’t use it for direct powered connections, such as streaming cameras which is a little frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winning Christmas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift for my dad who likes working with multiple screens. He traveled recently with his screens and said "it worked great!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop docking station

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems with my previous docking stations. This one was easy to work with, GREAT number of ports, and the good upright stature makes it easy to connect all of my devices and keep the cords out of the way. Wonderful product, I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I needed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person and professional use! I'm able to pair this station with my work lenovo and personal M1 mac mini with no issue! Only down side is the necessity of the 140W charger for transfer speeds and full doc functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Five Stars

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dock is a full feature, high quality docking station, for under $100. That alone is a perfect 5 stars. Add to that the wireless charger on top, and this is the most functional piece of tech I've bought in a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docking Station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as i wanted it to. Good option so I did not have to buy another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J5 docking station

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and away you go. Links my monitors together and has worked great. Phone charger gets a little warm but haven't had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Data hub

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great data hub I’m able to plug in all my peripheral equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device- 2nd hdmi installed by driver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to install driver to make 2nd hdmi port work, it should say this on the front of the box , but apart from that great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Silent, and Seriously Capable Docking Solut

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create docking station delivers exactly what I need for a clean and efficient workspace. Its sleek design fits right into my setup, and the dual 4K monitor support works flawlessly. It offers plenty of connectivity options without adding clutter or noise — it runs silently, which I really appreciate. If you’re looking to expand your desktop without compromising on aesthetics or performance, this dock is a solid choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I am able to use dual monitors with my laptop

    I would recommend this to a friend
Sponsored