Customer Ratings & Reviews
- Model:
- JCD3199
- SKU:
- 10757504
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Great hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of ports, small enough to stay out of the way. Doesn’t overheat. Using it for a M2 Macbook Pro- works well.
I would recommend this to a friendIt’s ok, other better options out there
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hit is ok, I could not figure out how to get video out of both hdmi ports. I’m only using one of them.
No, I would not recommend this to a friendNot 100% reliable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well most of the time but the wireless phone charger and laptop charger output doesn’t always work, about once a day I have to switch off the power supply and switch it back on.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Make sure your laptop’s USB-C port drivers and BIOS are up to date.
Verify that the power adapter meets the dock’s required wattage (140W via PD USB-C)
docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up, works great take up very little room on my desk
I would recommend this to a friendDocking Station - USB-C Dual 4K HDMI
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design. Its easy to use and this item was value for money.
I would recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a low frequency humming noise while plugged in.. started happening after about a month. Otherwise I like it.
I would recommend this to a friendLovely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works so well and I love it. Amazing quality and overall provides good performance
I would recommend this to a friendGreat Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! The salesperson recommended it and Im so pleased.
I would recommend this to a friendGREAT BUT MISSING/ HIHN SPEED CHARGER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WISH THAT THIS WOULD COME WITH high-speed charger CORDS.
I would recommend this to a friendterrible experience and support
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience.. Purchased 9 months ago. - Ethernet does not work. used to -have to plug in/out for monitor to work -customer support-none- they say call or use chat.After holding on for 30 min, they said leave a msg or chat. When I go to website there is NO CHAT! -anything plugged into works sporadically- and I have 100w plug for it. -Best Buy geek squad said hardware issue, but past 60 days to return to them I do not recommend, very glitchy. wish I could get my $ back. I found an old hub (non J5) and used it and everything works fine, so its their hub issue
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If possible, test the dock with another compatible laptop or computer to rule out whether the problem lies with the dock or your current setup.
Test the Ethernet with another cable and a different port on your router to see if the issue is related to the cable or the network connection.
Make sure your computer is running the latest update version.
Please reach out to j5create’s technical support directly. They may be able to offer further troubleshooting or possibly a replacement.
Phone Support Hours:
9:00 AM to 5:00 PM Eastern Standard Time
Live Chat Support Hours:
9:00 AM to 6:20 PM Eastern Standard Time
Streamers need this!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love this Helps with ALL my equipment needs!
I would recommend this to a friendExcellent purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, all good with it, thanks Best Buy
I would recommend this to a friendGet this, if you have a Macbook…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this docking station almost everyday for work making websites and applications. It hasn’t let me down yet.
I would recommend this to a friendDocking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and would recommend it to others, well worth the buy.
I would recommend this to a friendDO NOT BUY THIS PRODUCT!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRODUCT!!! Originally purchased on Oct 24, 2024. The unit died 6/16/2025. After many, many discussions with J5 Create, they gave me a new unit at the end of June 2025. That unit died on 10/25/2025. Didn't even last 4 months. DO NOT BUY THIS PRODUCT!!!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
A lot of ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product. Does make a low peeping sound. But I do like that it has a lot of ports.
I would recommend this to a friendOther alternatives available
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked without a problem for several months until the ethernet and hdmi ports suddenly stopped working.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more specific details about this issue. Their information can be found on j5create website under the Support tab. Thank you.
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised no power cord came with this model. Otherwise a fine product.
I would recommend this to a friendGood product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Good quality product. Plenty of connection types for a home office setup.
I would recommend this to a friendEquipment Manager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up and so far no issues while other co workers are having docking station issues
I would recommend this to a friend
