Customer Ratings & Reviews

Product Review: j5create USB-C Triple Display Docking Station (Model: JCD3199) Rating: 1 out of 5 stars System: MacBook Pro M2 (Sonoma) DO NOT BUY THIS IF YOU’RE A MAC USER. Especially not with an M2 chip. I bought this docking station because it claimed to support multiple displays for Mac, which is notoriously limited by macOS’s native display constraints. The idea of plug and play was appealing. The reality? A complete nightmare. Setup is a Joke Out of the box, setup was painful. macOS doesn’t support MST (Multi-Stream Transport), so it requires DisplayLink drivers just to enable more than one external display. That’s fine in theory but the DisplayLink drivers for macOS are unreliable, and on M2 chips? Even worse. Expect to spend hours troubleshooting screen detection, flickering issues, and sound routing problems. Every time I rebooted, I’d have to unplug and replug everything like I was trying to hotwire a car just to get monitors to fire up. Sometimes the dock wouldn’t recognize the external displays unless I did a full SMC and NVRAM reset. That’s not “plug and play” that’s borderline hardware necromancy. Worked for 4 Months… Then Died After about four months, the dock completely crapped out. One day it just stopped supplying power to my MacBook, even though the power indicator was lit and nothing had changed in my setup. Monitors went dark. USB ports stopped responding. It went from finicky to non functional paperweight overnight. No firmware updates helped. No resets. Nothing. I tried other USB-C cables, other outlets, even bypassed the power adapter. Nada. It was drawing just enough juice to look like it was alive but not enough to power or charge the Mac, making it worse than dead a ghost device that fools you into wasting more time. Known Issues That j5create Doesn’t Warn You About • M2 compatibility is sketchy. These newer Apple Silicon Macs have quirks with external display handling, and j5create’s firmware clearly hasn’t caught up. • No native macOS support for MST means all multiple display claims are through kludgy workarounds. • DisplayLink drivers are unstable, often break after macOS updates, and are not optimized for Apple Silicon, despite what they claim. • Power passthrough is inconsistent. Even when it worked, the dock was underpowered, sometimes barely keeping up with battery drain. Bottom Line: This product is not future proof, not stable, not worth your money. It might work out of the box (if you’re lucky), but long term, you’re buying yourself a pile of support headaches. Mac users especially M1 and M2 users should look elsewhere. CalDigit, Anker, or even HyperDrive have much more reliable Mac compatible docks. j5create clearly hasn’t optimized this for Apple Silicon, and their support is unresponsive once things go south. I wouldn’t trust this with a Raspberry Pi, much less a $2,000+ MacBook Pro. Hard pass.

Everything works as advertised. However I have three complaints. 1) This product is not plug and play. I need this for work and my company like many others will not let us download 3rd party drivers. After many discussions with IT we got it to work. 2). The laptop charing is not optimal. 100W may seem fast but my laptop advises each time that charging is not optimal and a power error appears.(it does charge just slowly) 3) does not come with own power supply.

This is a great tool to add a 2nd monitor to my Macbook Air. The driver is imperfect and the 2nd monitor has limited functionality (can't rotate, screenshotting doesn't show a tooltip, and it's messing with my ability to share an entire window in a meeting) but it's better than not having a 2nd monitor. Also an expensive power brick is required, it doesn't work as a charger with my lower wattage brick but does with the 90W one. Not a perfect solution but overall has been a boon to my productivity. It seems pretty pricey for the software to be as buggy as it is. Setup was multiple steps and I had to follow the directions carefully (it's not plug and play) but it works and I'm loving having multiple monitors.

I recently purchased this product and was pleasantly surprised by its performance. It delivers exceptional quality and functionality without a steep price tag. The build and design are robust, and it performs reliably under various conditions. Compared to other products in its category, it offers an outstanding cost-benefit ratio—providing premium features at an affordable price. I highly recommend it for anyone seeking quality and value in one package.

What kind of product has two different specs that only one comes with a power cord and the other doesn't? Even though there is ABSOLUTELY no difference between the two EXCEPT one is lacking a charging cable. And why isn't that CLEARLY stated on the packaging so you don't have to find out until after you've purchased it, gotten home, and opened the box for a little notation to say that the charger only comes with the JCD1399P model????? Waste of time. Returning.

I purchased this docking station for work to utilize the dual monitor function. The 4k60 Port continuously cut ins in and out. i have purchased a 4K ultra-HD HDMI cable in hopes to resolve the issue but no luck. I have reached out to J5 multiple times and have gotten no response.

Works great for my workstation. Small and compact, doesn't take up much room.

Don't buy! Within 27 days both HDMI ports stopped working.

Basics worked , MagSafe did not. Main reason why I bought it

j5create - USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging charging pass through does NOT work when connecting a Camera and Laptop to docking station simultaneously. Need to connect individual charging to laptop

This dock destroyed my laptop the day I bought it.