Customer Ratings & Reviews
- Model:
- JCD3199
- SKU:
- 6557480
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging for its wireless charging capabilities, overall performance, ease of use, and variety of ports. The compact size and sleek design are also appreciated. However, some customers have reported compatibility issues, unwanted noise, and problems with the HDMI ports. Additionally, some customers have noted that it does not include a power supply and feel that the price is too high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wireless charging
Great Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dock works great for what i needed it for. I like how it can be vertical as well as lay flat with the wireless charging capabilities.
I would recommend this to a friend - Cons mentioned:Compatibility
DOES NOT WORK WITH ULTRAWIDE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but I was not satisfied by the monitor limitations. I found out after I was past my return window that it absolutely will not work with ultrawide aspect ratios. This was even the case when I connected only one monitor. Definitely upset that when I upgraded to ultrawide monitor in my office that this dock became an absolute waste of money
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dock Dual 4K HDMI supports standard 16:9 resolutions for dual monitors.
Please contact our Technical Support Team regarding the ultrawide aspect ratios Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
- Pros mentioned:Ports
Real reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This help me with more port to use on my mac mini. I have no problem with this so far.
I would recommend this to a friend not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of this item is awesome, however it didn't work. I had to return it.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! I really loveeeeeeeeeeeeeeeeeeeeeeeeeeeee
I would recommend this to a friendDO NOT BUY THIS PRODUCT!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRODUCT!!! Originally purchased on Oct 24, 2024. The unit died 6/16/2025. After many, many discussions with J5 Create, they gave me a new unit at the end of June 2025. That unit died on 10/25/2025. Didn't even last 4 months. DO NOT BUY THIS PRODUCT!!!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Good unit, but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All ports worked, however, I could not get this dock to work with a second monitor. I followed the driver instructions prior to installing and did a bunch of troubleshooting to no avail. Ended up returning.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure your computer supports DisplayPort Alternate Mode and can handle multiple external displays through USB-C. Please refer to the manufacturer of your computer for more information about your device.
- Pros mentioned:Ports
j5create USB DOCK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, comes with a good amount of ports. Only thing is it does need a power source for bigger drives
I would recommend this to a friend - Pros mentioned:Ease of use
Great Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very unique product, and I am really enjoying it. It is functional and practical.
I would recommend this to a friend - Pros mentioned:Ports
A month later and 1 HDMI port is not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it working working create, love all the ports and USBs USB-Cs and cell charging station, but now 1 HDMI is not working. wont buy it again and I don't recommend buy it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Good but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome hub but my main use is for SD card transfer and it’s capped at 100MB/s while UHS-II readers are around 240MB/s
I would recommend this to a friend- Cons mentioned:Power supply
On the go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did what it was supposed to The only thing that I didn't like needed a power supply
I would recommend this to a friend Great but returned the product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a port, great. But I will return it as it does a hissing sound which is very annoying.
No, I would not recommend this to a friendPoor Return experience
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson did not offer different options and when returned unopened would not refund the purchase. Has to receive a gift card. I had the recipient as well when return within 1 week unopened.
I would recommend this to a friend- Pros mentioned:Ports
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know why I didn’t buy it sooner! Having all the ports I need & the ability to charge my MacBook has simplified my life
I would recommend this to a friend - Pros mentioned:Wireless charging
Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, works perfectly as described. The wireless charging is fantastic
I would recommend this to a friend No power supply
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Products should come with everything they need to function. End of story. This product is garbage, and im returning it less than an hour after i bought it. What a waste of my time and my money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JCD3199P USB-C Dock Dual 4K HDMI with 140W GaN PD 3.1 Power Adapter includes an Power Adapter. The JCD3199 USB-C Dock Dual 4K HDMI does not.
Power bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really love this device. She had been looking all over line until I mentioned Busy Buy. After getting it home she was happy that I chose you all.
I would recommend this to a friend- Pros mentioned:Wireless charging
Big bang in a small footprint.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the perfect hub with plenty of connectivity options for our small office.
I would recommend this to a friend - Pros mentioned:Ports
Great Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it has multiple ports. Perfect for what I needed. Great Device
I would recommend this to a friend