Customer Ratings & Reviews
- Model:
- JCD3199
- SKU:
- 6557480
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers regard the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging highly for its wireless charging, variety of ports, overall performance, and ease of use. Some customers have experienced issues with compatibility, noise, HDMI ports, and the lack of a power supply, while others have concerns about the price. However, many appreciate its compact size and sleek design.
This summary was generated by AI based on customer reviews.
Not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive and I cannot get two monitors to use it at the same time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Ports
j5create USB DOCK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, comes with a good amount of ports. Only thing is it does need a power source for bigger drives
I would recommend this to a friend Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install the drives. My laptop did not detect easily the new device .
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Ease of use
Great Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very unique product, and I am really enjoying it. It is functional and practical.
I would recommend this to a friend Good but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome hub but my main use is for SD card transfer and it’s capped at 100MB/s while UHS-II readers are around 240MB/s
I would recommend this to a friendLasted 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this brand new from best buy after it was recommended by their staff as “the best docking station for a Macbook” and it started making a loud humming noise then quite working after only 6 months. Trash product and very dissappinted.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
Dangerous to use, and its key features dont work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use a 2019 macbook pro that should be compatible with this. I bought this for the following reasons I wanted a 3.5 mm audio jack i wanted to have dual monitors supported i wanted to transfer files regularly to/from multiple usb drives Im giving this a one star because this thing only does one of those things and it does it dangerously. 1) usb audio -doesnt work at all with 3.5mm jack. the company has a website for drivers which do not work and they claim it not working as now a known issue that you learn about after spending over $100 on this to be quite frank, piece of junk 2) dual monitors - does not work at all. even following all support guides to the tee. I am not a non-tech person either, I am a senior software engineer and former tier 3 tech from corporate verizon wireless. i promise you on a 2019 macbook, this thing is worthless for dual monitors, it does not work and there is no useful support to troubleshoot 3) usb transfer. this thing overheats my usbs to the point where it actually burned my finger a little bit removing my usb while transferring files to it, after it had disconnected itself from my software while being plugged in and about to melt my thumb drive. not only is this thing useless to a modern mac user, its down right dangerous and i suspect it being involved in many electrical fires eventually. do not purchase, Best Buy please consider off shelving this expensive and dangerous piece of crap.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dock Dual 4K HDMI requires DisplayPort v1.4 alternate mode and USB Power Delivery 2.0/3.0 or 3.1. The HDMI 4K@30Hz port requires an installation of a driver. Depending on the OS you have, different instructions apply. If using a power supply with the USB-C Dock, ensure it is compatible and is functioning properly. Using an incorrect or faulty power supply can lead to overheating. Please contact our Technical Support Team, so that they can get more information from you regarding the 3.5mm jack not working. Their information can be found on j5create website under the Support tab. Thank you.
Want a good usb hub? Its definitely not this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does work as a usb hub. But somehow with a firmware update ive applied to the product from the official company website, its immediately killed the usb hub. Now plugging it in, does not show up on my laptop anymore. Let alone a samsung phone for the samsung dex feature. Get a delkin usb hub
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Cons mentioned:Power supply
On the go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did what it was supposed to The only thing that I didn't like needed a power supply
I would recommend this to a friend - Pros mentioned:Wireless charging
Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, works perfectly as described. The wireless charging is fantastic
I would recommend this to a friend - Pros mentioned:Wireless charging
Big bang in a small footprint.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the perfect hub with plenty of connectivity options for our small office.
I would recommend this to a friend - Pros mentioned:Ports
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know why I didn’t buy it sooner! Having all the ports I need & the ability to charge my MacBook has simplified my life
I would recommend this to a friend - Pros mentioned:Ports
Great Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it has multiple ports. Perfect for what I needed. Great Device
I would recommend this to a friend - Pros mentioned:Ease of use
Screen splitter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had it ready for me when I got there and it does what we need it to.
I would recommend this to a friend Power Source
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent source of power supply. This unit has multiple options for all devices.
I would recommend this to a friend- Pros mentioned:Ease of use
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Mac mini. No complaints and no issues with setup
I would recommend this to a friend - Pros mentioned:Ease of use
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. Easy to install. Just what I was looking for.
I would recommend this to a friend Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this docking station for over a month now and I have had no issues with it whatsoever.
I would recommend this to a friendJ5 create USB-C Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Love the expandable cord plugged into my laptop. Currently using with a large monitor, laptop and keyboard.
I would recommend this to a friend- Pros mentioned:Overall performance
Great addition to my workspace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, exactly what I was looking for! Perfect for your working needs!
I would recommend this to a friend