Customer Ratings & Reviews
- Model:
- JCD3199
- SKU:
- 6557480
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging for its wireless charging capabilities, overall performance, ease of use, and variety of ports. The compact size and sleek design are also appreciated. However, some customers have reported compatibility issues, unwanted noise, and problems with the HDMI ports. Additionally, some customers have noted that it does not include a power supply and feel that the price is too high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Screen splitter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had it ready for me when I got there and it does what we need it to.
I would recommend this to a friend - Pros mentioned:Wireless charging
Coil Whine - Returned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit, though I read it had a coil whine, and the other user was correct! Unless you work in a loud environment or this is placed away from your direct reach, the whine when power runs through the unit is too much for me. I wish this unit had worked out, as it was one of the only units from a reputable brand with a MagSafe Charger.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging. Our customer support team can assist you with finding the problem and coming up with a solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn’t come with power adapter. I tried using other usb c power cords but it doesn’t work with dual monitor. Had return the product
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The docking station does not include a dedicated power adapter in the box. Instead, it relies on USB-C Power Delivery (PD) passthrough from your laptop charger or a separate USB-C power source to power the dock and connected devices.
The JCD3199P, however comes with its own 140W GaN PD3.1 USB-C 1-Port Charger.
Make sure your computer has an available USB-C port that supports DisplayPort alternate mode and USB Power Delivery 2.0/3.0 or 3.1.
USB-C Dual 4K HDMI Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has worked well for me. I have only used it a month and a half. Buying it was easy and painless. Delivery was on time.
I would recommend this to a friendPower Source
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent source of power supply. This unit has multiple options for all devices.
I would recommend this to a friendDangerous to use, and its key features dont work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use a 2019 macbook pro that should be compatible with this. I bought this for the following reasons I wanted a 3.5 mm audio jack i wanted to have dual monitors supported i wanted to transfer files regularly to/from multiple usb drives Im giving this a one star because this thing only does one of those things and it does it dangerously. 1) usb audio -doesnt work at all with 3.5mm jack. the company has a website for drivers which do not work and they claim it not working as now a known issue that you learn about after spending over $100 on this to be quite frank, piece of junk 2) dual monitors - does not work at all. even following all support guides to the tee. I am not a non-tech person either, I am a senior software engineer and former tier 3 tech from corporate verizon wireless. i promise you on a 2019 macbook, this thing is worthless for dual monitors, it does not work and there is no useful support to troubleshoot 3) usb transfer. this thing overheats my usbs to the point where it actually burned my finger a little bit removing my usb while transferring files to it, after it had disconnected itself from my software while being plugged in and about to melt my thumb drive. not only is this thing useless to a modern mac user, its down right dangerous and i suspect it being involved in many electrical fires eventually. do not purchase, Best Buy please consider off shelving this expensive and dangerous piece of crap.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dock Dual 4K HDMI requires DisplayPort v1.4 alternate mode and USB Power Delivery 2.0/3.0 or 3.1. The HDMI 4K@30Hz port requires an installation of a driver. Depending on the OS you have, different instructions apply. If using a power supply with the USB-C Dock, ensure it is compatible and is functioning properly. Using an incorrect or faulty power supply can lead to overheating. Please contact our Technical Support Team, so that they can get more information from you regarding the 3.5mm jack not working. Their information can be found on j5create website under the Support tab. Thank you.
- Pros mentioned:Ease of use
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Mac mini. No complaints and no issues with setup
I would recommend this to a friend - Pros mentioned:Ease of use
Very Nice Docking Station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to set it this up in my office in short period of time and it is working very well!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. Easy to install. Just what I was looking for.
I would recommend this to a friend - Pros mentioned:Overall performance
Great addition to my workspace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, exactly what I was looking for! Perfect for your working needs!
I would recommend this to a friend Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this docking station for over a month now and I have had no issues with it whatsoever.
I would recommend this to a friendLasted 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this brand new from best buy after it was recommended by their staff as “the best docking station for a Macbook” and it started making a loud humming noise then quite working after only 6 months. Trash product and very dissappinted.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
- Pros mentioned:Ease of use
Great product, East to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly for what I need it for. It’s fast & no delays. Easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need it to do and have not had any issues!
I would recommend this to a friend Just what I needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved all the ports. Has everything i need to connect my 2 screens and extra laptop
I would recommend this to a friend- Pros mentioned:Wireless charging
Cant ask more
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No, issues works as expected. I have it rigged to my work laptop.
I would recommend this to a friend quits after 90 days
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this item for 3 months, and it just quit working. The ethernet port, 1 HDMI port, and a usb port all quit work. I did some troubleshooting and an old dock was able to resolve the malfunction completely without issue. Do not purchase!!!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Wireless charging
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Don’t have any issue connecting to my computer!
I would recommend this to a friend Best MacBook adapter on the market
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only adapter that will allow me to connect my MacBook to multiple screens. Shopped for months trying to find an adapter that would allow me to connect my MacBook Air to multiple screens and finally found the perfect one.
I would recommend this to a friend- Pros mentioned:Ease of use
Best docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great docking station. All works through the bocking station
I would recommend this to a friend